Routes can not be uploaded
-
@Kudee Android, but not related to Samsung of an other brand of phone...
@Paulette-Silvius Seems only Anroid Phone are effected, Hope Hans will replay soon
-
@Paulette-Silvius Seems only Anroid Phone are effected, Hope Hans will replay soon
@Kudee It is not a phone-problem. I also can't open the routes on my partner's phone when I login with my data.
Did you already try to delete the MRA-account? We didn"t try yet... -
@Kudee It is not a phone-problem. I also can't open the routes on my partner's phone when I login with my data.
Did you already try to delete the MRA-account? We didn"t try yet...@Paulette-Silvius No, hope thats not nessesary otherwise I have to download all the maps again I assume
-
@Paulette-Silvius No, hope thats not nessesary otherwise I have to download all the maps again I assume
@Kudee Then I am gonna try ...
I have understood that I"ll loose the access to my MRA-Navigation (and no refund possible) if I delete the MRA-account. So I will not do that of course... -
@Paulette-Silvius Seems only Anroid Phone are effected, Hope Hans will replay soon
@Kudee Yes, android phones are affected. I created a test route with the web frontend today. On my IPHONE the test route can be opened but with my outdoor android phone I got an error message.
Android app version 1.6.2 and android 8.1Kindly regards
ReinhardZumoXT, Zumo 590, Montana 700i and Mac
-
@Kudee Yes, android phones are affected. I created a test route with the web frontend today. On my IPHONE the test route can be opened but with my outdoor android phone I got an error message.
Android app version 1.6.2 and android 8.1@Reinhard-32 Thanks for testing, maybe helpfull for Hans
-
@Hans-van-de-Ven-MRA-Master Can't open all the Routes I have been working, touched yesterday. Old ones are ok. Using Android. Just Uploaded the Route above giving a new Name: 3. Kosice - Mizhhiria 317km TMP, can't open it. Restarted Mobile, getting Message "No connection to Server" Internet is fine. Changed Route to Public, so someone can check please
@Kudee Yes also having the same issue, even deleted the routes I made yesterday and created a new short test route today and cannot view on the navigation app. The error message "cannot communicate with the server" show on screen.
-
@Kudee Yes also having the same issue, even deleted the routes I made yesterday and created a new short test route today and cannot view on the navigation app. The error message "cannot communicate with the server" show on screen.
@daz-2 Seems to be bigger Problem
Still not working on my device. Maybe Hans can make some Statement? -
@Matt-Flaming Statement would be nice, agree. This App is by now the best, and I have been tested them all. Driving like a sick person with Mobile and Garmin on the Handlebar to compare. Unfortunately they don't have the focus on the Navigation App. There is a shit lot of improvement and suggestions! Hope that will change soon as a new version is planed and current beta.
-
Have the very same problem today with one of my routes.
Cannot load it on my phone (android)
Others tracks loading with no problems... -
I have the same problem as well................
I can load old routes, but the routes created today are saying "An error occurred while connecting with the server"
Android. Its been like it all day............... -
Delete the Navigation app and mobile app, then open the routes in MRA planner and rental the app again.
-
yes I agree with Matt I deleted navigation app and which I can only assume my route app then opened routes on the my route app not only on the android phone but also on the web app then reinstalled navigation app but still the same error "An error occurred while connecting to the server" also can say I did this both on my home wifi and on mobile data with same result ..hope this helps.. Dave
-
yes I agree with Matt I deleted navigation app and which I can only assume my route app then opened routes on the my route app not only on the android phone but also on the web app then reinstalled navigation app but still the same error "An error occurred while connecting to the server" also can say I did this both on my home wifi and on mobile data with same result ..hope this helps.. Dave
@daz-2 Same here, Reinstalled the App and rebooted the Mobile, same situation. No connection to the Server
-
Hi all. Last Sunday (23 may) we had a database problem with saving the routes. This database problem started around 10 in the morning till afternoon. All routes created in between that time are sadly corrupted.
There are a few steps that will help us gain more information:
- Can you open other routes that were not made / edited on 23 may?
- Can you create new routes successfully?
- Could you try to duplicate the corrupted route and see if it works?
-
Hi all. Last Sunday (23 may) we had a database problem with saving the routes. This database problem started around 10 in the morning till afternoon. All routes created in between that time are sadly corrupted.
There are a few steps that will help us gain more information:
- Can you open other routes that were not made / edited on 23 may?
- Can you create new routes successfully?
- Could you try to duplicate the corrupted route and see if it works?
@Catalina said in Routes can not be uploaded:
Can you open other routes that were not made / edited on 23 may? NO! No connection to Server!
Can you create new routes successfully? Can you open other routes that were not made / edited on 23 may? NO! No connection to Server!Can you create new routes successfully? NO! No connection to Server!
Could you try to duplicate the corrupted route and see if it works? Could you try to duplicate the corrupted route and see if it works? NO! No connection to Server!Guys, I hope you have Backups and are able to fix that. Please!
-
Hi all. Last Sunday (23 may) we had a database problem with saving the routes. This database problem started around 10 in the morning till afternoon. All routes created in between that time are sadly corrupted.
There are a few steps that will help us gain more information:
- Can you open other routes that were not made / edited on 23 may?
- Can you create new routes successfully?
- Could you try to duplicate the corrupted route and see if it works?
@Catalina I have the same problem on my Android phone. Some (not all) older routes will load on the Navigator App. No routes created after Sunday will load, including one I created just now to test.
Very frustrating! -
Hi Catalina , In my case I can open any maps that were created before 23rd may, I have made two routes open to public. "test route 2" which was made prior to 23rd of may and this opened in in my route planner app and on the web page and in navigation app with no problem .I then made a copy of this route named " test route 2 copy" which opened in in my route planner app and on the web page with no issues, but when I try to open i the navigation app it produces the error "An error occurred while connecting with the server.". But here's the important difference although the original "test route 2 " opened in navigation app when I tried to reopen it again brings up the same error, now the only changes I made were to rename title of the original route... I hope this helps Dave.(daz)
-
Hi Catalina , In my case I can open any maps that were created before 23rd may, I have made two routes open to public. "test route 2" which was made prior to 23rd of may and this opened in in my route planner app and on the web page and in navigation app with no problem .I then made a copy of this route named " test route 2 copy" which opened in in my route planner app and on the web page with no issues, but when I try to open i the navigation app it produces the error "An error occurred while connecting with the server.". But here's the important difference although the original "test route 2 " opened in navigation app when I tried to reopen it again brings up the same error, now the only changes I made were to rename title of the original route... I hope this helps Dave.(daz)
Hi @daz-2. Can you share (copy and paste route url from address bar) the two public routes on here please.
-
no problem Nick 1 .this is the original made a few days ago only change i made was to the title https://www.myrouteapp.com/route/open/4463915
2.this is the copy no alteration https://www.myrouteapp.com/route/open/4641024
None of these will open in the navigation app anymore after changing the title of the original .. Hope this helps Dave(daz)
