Skip to content
  • Categories
  • Recent
  • Popular
  • Support
  • MyRoute-app
Collapse
Brand Logo

MRA Community Forum

  1. Home
  2. General Discussion
  3. Routes can not be uploaded

Routes can not be uploaded

Scheduled Pinned Locked Moved General Discussion
38 Posts 13 Posters 3.2k Views 5 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • daz 2undefined daz 2

    @Kudee Yes also having the same issue, even deleted the routes I made yesterday and created a new short test route today and cannot view on the navigation app. The error message "cannot communicate with the server" show on screen.

    Kudeeundefined Offline
    Kudeeundefined Offline
    Kudee
    wrote on last edited by
    #22

    @daz-2 Seems to be bigger Problem 🙂 Still not working on my device. Maybe Hans can make some Statement?

    1 Reply Last reply
    0
    • Kudeeundefined Offline
      Kudeeundefined Offline
      Kudee
      wrote on last edited by Kudee
      #23

      @Matt-Flaming Statement would be nice, agree. This App is by now the best, and I have been tested them all. Driving like a sick person with Mobile and Garmin on the Handlebar to compare. Unfortunately they don't have the focus on the Navigation App. There is a shit lot of improvement and suggestions! Hope that will change soon as a new version is planed and current beta.

      1 Reply Last reply
      0
      • Spiliundefined Offline
        Spiliundefined Offline
        Spili
        wrote on last edited by
        #24

        Have the very same problem today with one of my routes.
        Cannot load it on my phone (android)
        Others tracks loading with no problems...

        1 Reply Last reply
        0
        • Virtuaundefined Offline
          Virtuaundefined Offline
          Virtua
          wrote on last edited by
          #25

          I have the same problem as well................
          I can load old routes, but the routes created today are saying "An error occurred while connecting with the server"
          Android. Its been like it all day...............

          1 Reply Last reply
          0
          • Hans van de Ven MR.MRAundefined Offline
            Hans van de Ven MR.MRAundefined Offline
            Hans van de Ven MR.MRA
            RouteXpert
            wrote on last edited by
            #26

            Delete the Navigation app and mobile app, then open the routes in MRA planner and rental the app again.

            Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
            Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

            1 Reply Last reply
            0
            • daz 2undefined Offline
              daz 2undefined Offline
              daz 2
              wrote on last edited by daz 2
              #27

              yes I agree with Matt I deleted navigation app and which I can only assume my route app then opened routes on the my route app not only on the android phone but also on the web app then reinstalled navigation app but still the same error "An error occurred while connecting to the server" also can say I did this both on my home wifi and on mobile data with same result ..hope this helps.. Dave

              Kudeeundefined 1 Reply Last reply
              0
              • daz 2undefined daz 2

                yes I agree with Matt I deleted navigation app and which I can only assume my route app then opened routes on the my route app not only on the android phone but also on the web app then reinstalled navigation app but still the same error "An error occurred while connecting to the server" also can say I did this both on my home wifi and on mobile data with same result ..hope this helps.. Dave

                Kudeeundefined Offline
                Kudeeundefined Offline
                Kudee
                wrote on last edited by
                #28

                @daz-2 Same here, Reinstalled the App and rebooted the Mobile, same situation. No connection to the Server

                1 Reply Last reply
                0
                • Catalinaundefined Offline
                  Catalinaundefined Offline
                  Catalina
                  wrote on last edited by
                  #29

                  Hi all. Last Sunday (23 may) we had a database problem with saving the routes. This database problem started around 10 in the morning till afternoon. All routes created in between that time are sadly corrupted.

                  There are a few steps that will help us gain more information:

                  • Can you open other routes that were not made / edited on 23 may?
                  • Can you create new routes successfully?
                  • Could you try to duplicate the corrupted route and see if it works?
                  Kudeeundefined Stelios Poulmanundefined 2 Replies Last reply
                  1
                  • Catalinaundefined Catalina

                    Hi all. Last Sunday (23 may) we had a database problem with saving the routes. This database problem started around 10 in the morning till afternoon. All routes created in between that time are sadly corrupted.

                    There are a few steps that will help us gain more information:

                    • Can you open other routes that were not made / edited on 23 may?
                    • Can you create new routes successfully?
                    • Could you try to duplicate the corrupted route and see if it works?
                    Kudeeundefined Offline
                    Kudeeundefined Offline
                    Kudee
                    wrote on last edited by
                    #30

                    @Catalina said in Routes can not be uploaded:

                    Can you open other routes that were not made / edited on 23 may? NO! No connection to Server!
                    Can you create new routes successfully? Can you open other routes that were not made / edited on 23 may? NO! No connection to Server!

                    Can you create new routes successfully? NO! No connection to Server!
                    Could you try to duplicate the corrupted route and see if it works? Could you try to duplicate the corrupted route and see if it works? NO! No connection to Server!

                    Guys, I hope you have Backups and are able to fix that. Please!

                    1 Reply Last reply
                    0
                    • Catalinaundefined Catalina

                      Hi all. Last Sunday (23 may) we had a database problem with saving the routes. This database problem started around 10 in the morning till afternoon. All routes created in between that time are sadly corrupted.

                      There are a few steps that will help us gain more information:

                      • Can you open other routes that were not made / edited on 23 may?
                      • Can you create new routes successfully?
                      • Could you try to duplicate the corrupted route and see if it works?
                      Stelios Poulmanundefined Offline
                      Stelios Poulmanundefined Offline
                      Stelios Poulman
                      wrote on last edited by
                      #31

                      @Catalina I have the same problem on my Android phone. Some (not all) older routes will load on the Navigator App. No routes created after Sunday will load, including one I created just now to test.
                      Very frustrating!

                      1 Reply Last reply
                      0
                      • daz 2undefined Offline
                        daz 2undefined Offline
                        daz 2
                        wrote on last edited by daz 2
                        #32

                        Hi Catalina , In my case I can open any maps that were created before 23rd may, I have made two routes open to public. "test route 2" which was made prior to 23rd of may and this opened in in my route planner app and on the web page and in navigation app with no problem .I then made a copy of this route named " test route 2 copy" which opened in in my route planner app and on the web page with no issues, but when I try to open i the navigation app it produces the error "An error occurred while connecting with the server.". But here's the important difference although the original "test route 2 " opened in navigation app when I tried to reopen it again brings up the same error, now the only changes I made were to rename title of the original route... I hope this helps Dave.(daz)

                        Nick Carthewundefined 1 Reply Last reply
                        0
                        • daz 2undefined daz 2

                          Hi Catalina , In my case I can open any maps that were created before 23rd may, I have made two routes open to public. "test route 2" which was made prior to 23rd of may and this opened in in my route planner app and on the web page and in navigation app with no problem .I then made a copy of this route named " test route 2 copy" which opened in in my route planner app and on the web page with no issues, but when I try to open i the navigation app it produces the error "An error occurred while connecting with the server.". But here's the important difference although the original "test route 2 " opened in navigation app when I tried to reopen it again brings up the same error, now the only changes I made were to rename title of the original route... I hope this helps Dave.(daz)

                          Nick Carthewundefined Offline
                          Nick Carthewundefined Offline
                          Nick Carthew
                          RouteXpert
                          wrote on last edited by
                          #33

                          Hi @daz-2. Can you share (copy and paste route url from address bar) the two public routes on here please.

                          Always willing to help if I can.
                          Triumph Tiger 1200 XRT called Tina.
                          MRA Navigation Next and SilverFox B8J bar buttons.
                          Quadlock wireless mount for IPhone 11.
                          Cardo Scala Packtalk Bold.
                          TomTom Rider 500. (In the cupboard now)

                          1 Reply Last reply
                          0
                          • daz 2undefined Offline
                            daz 2undefined Offline
                            daz 2
                            wrote on last edited by daz 2
                            #34

                            no problem Nick 1 .this is the original made a few days ago only change i made was to the title https://www.myrouteapp.com/route/open/4463915
                            2.this is the copy no alteration https://www.myrouteapp.com/route/open/4641024
                            None of these will open in the navigation app anymore after changing the title of the original .. Hope this helps Dave(daz)

                            Nick Carthewundefined 2 Replies Last reply
                            0
                            • daz 2undefined daz 2

                              no problem Nick 1 .this is the original made a few days ago only change i made was to the title https://www.myrouteapp.com/route/open/4463915
                              2.this is the copy no alteration https://www.myrouteapp.com/route/open/4641024
                              None of these will open in the navigation app anymore after changing the title of the original .. Hope this helps Dave(daz)

                              Nick Carthewundefined Offline
                              Nick Carthewundefined Offline
                              Nick Carthew
                              RouteXpert
                              wrote on last edited by
                              #35

                              @daz-2 Thanks Dave. I'm busy at the moment but I will check them out later today.

                              Always willing to help if I can.
                              Triumph Tiger 1200 XRT called Tina.
                              MRA Navigation Next and SilverFox B8J bar buttons.
                              Quadlock wireless mount for IPhone 11.
                              Cardo Scala Packtalk Bold.
                              TomTom Rider 500. (In the cupboard now)

                              1 Reply Last reply
                              0
                              • daz 2undefined daz 2

                                no problem Nick 1 .this is the original made a few days ago only change i made was to the title https://www.myrouteapp.com/route/open/4463915
                                2.this is the copy no alteration https://www.myrouteapp.com/route/open/4641024
                                None of these will open in the navigation app anymore after changing the title of the original .. Hope this helps Dave(daz)

                                Nick Carthewundefined Offline
                                Nick Carthewundefined Offline
                                Nick Carthew
                                RouteXpert
                                wrote on last edited by Nick Carthew
                                #36

                                @daz-2 said in Routes can not be uploaded:

                                no problem Nick 1 .this is the original made a few days ago only change i made was to the title https://www.myrouteapp.com/route/open/4463915
                                2.this is the copy no alteration https://www.myrouteapp.com/route/open/4641024
                                None of these will open in the navigation app anymore after changing the title of the original .. Hope this helps Dave(daz)

                                Hi Dave. I downloaded both routes to my iPhone 11 and both opened normally in MRA Navigation. I noted that you had used OpenStreetMap to plan your route. MRA Nav uses the Here map.

                                1F2F1891-84BB-4CB5-8049-AD98C763A0D2.png F54B984B-6C72-4CE0-BEA8-F96BD7C59225.png

                                Always willing to help if I can.
                                Triumph Tiger 1200 XRT called Tina.
                                MRA Navigation Next and SilverFox B8J bar buttons.
                                Quadlock wireless mount for IPhone 11.
                                Cardo Scala Packtalk Bold.
                                TomTom Rider 500. (In the cupboard now)

                                1 Reply Last reply
                                0
                                • Nick Carthewundefined Offline
                                  Nick Carthewundefined Offline
                                  Nick Carthew
                                  RouteXpert
                                  wrote on last edited by
                                  #37

                                  @Matt-Flaming Yes you have and I have now checked this.

                                  Always willing to help if I can.
                                  Triumph Tiger 1200 XRT called Tina.
                                  MRA Navigation Next and SilverFox B8J bar buttons.
                                  Quadlock wireless mount for IPhone 11.
                                  Cardo Scala Packtalk Bold.
                                  TomTom Rider 500. (In the cupboard now)

                                  1 Reply Last reply
                                  0
                                  • daz 2undefined Offline
                                    daz 2undefined Offline
                                    daz 2
                                    wrote on last edited by
                                    #38

                                    hi Nick thanks for you help, If you look around the forum you will see many post's saying the issue does no exist on ios only on android but there has been a notice posted on the main web page that there is indeed a problem for android users . thanks for your help Dave .

                                    1 Reply Last reply
                                    1
                                    Reply
                                    • Reply as topic
                                    Log in to reply
                                    • Oldest to Newest
                                    • Newest to Oldest
                                    • Most Votes


                                    • 1
                                    • 2
                                    ACTIVE USERS
                                    Nick Carthewundefined
                                    Nick Carthew
                                    Kudeeundefined
                                    Kudee
                                    Hans van de Ven MR.MRAundefined
                                    Hans van de Ven MR.MRA
                                    Reinhard-32undefined
                                    Reinhard-32
                                    Michel van Hagen MRA-Founderundefined
                                    Michel van Hagen MRA-Founder
                                    Spiliundefined
                                    Spili
                                    daz 2undefined
                                    daz 2
                                    Stelios Poulmanundefined
                                    Stelios Poulman
                                    Catalinaundefined
                                    Catalina
                                    Virtuaundefined
                                    Virtua
                                    Paulette Silviusundefined
                                    Paulette Silvius
                                    Michael Jankerundefined
                                    Michael Janker
                                    POPULAR TOPICS
                                    • Scenic routing & RouteXpert library improvements
                                      Edwin_Mundefined
                                      Edwin_M
                                      9
                                      17
                                      732

                                    • Scherm indeling MRA routeplanner
                                      Corjan Meijerinkundefined
                                      Corjan Meijerink
                                      0
                                      6
                                      68

                                    • Traag web en Android.
                                      Corjan Meijerinkundefined
                                      Corjan Meijerink
                                      0
                                      3
                                      48

                                    • Route crash on pc
                                      Corjan Meijerinkundefined
                                      Corjan Meijerink
                                      0
                                      3
                                      55

                                    • Trace en rouge
                                      Con Hennekensundefined
                                      Con Hennekens
                                      0
                                      2
                                      25

                                    • Tracklog lost
                                      Stanisławundefined
                                      Stanisław
                                      0
                                      7
                                      231

                                    • Myroute-app routeplanner
                                      Stanisławundefined
                                      Stanisław
                                      0
                                      5
                                      162

                                    • Silverfox H1+ long-press
                                      Quim Nundefined
                                      Quim N
                                      0
                                      13
                                      392
                                    MY GROUPS
                                    • Login

                                    • Login or register to search.
                                    • First post
                                      Last post
                                    0
                                    • Categories
                                    • Recent
                                    • Popular
                                    • Support
                                    • MyRoute-app