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Problem Routeplanner between 2 points

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • Nomko Nomdenundefined Offline
    Nomko Nomdenundefined Offline
    Nomko Nomden
    wrote last edited by Nomko Nomden
    #6

    This would be the problem.

    Between waypoints 1 and 2 there are no more waypoints. Best is to place some extra waypoints before/after the Cardenal Samoré pass so you pass the border at that point (yellow marked part of the route).

    Waypoint 2 is placed far beyond the Cardenal Samoré pass giving MRA the opportunity to come up with a route you don't like.

    image.png

    As you can see in my screenshot(s) i placed a waypoint before and after the border at Cardenal Samoré. This forces MRA to pass the border at this location. You don't have to do it like this, but placing 1 waypoint before the border should do the trick. And also change the map from OpenStreetMap to HERE. That will fix this issue also.

    eb58f712-de88-43b1-b103-ffbf41d54a8f-image.png

    b6444bbf-8cf3-4dcb-8986-c61f1ef819b8-image.png

    | MRA Gold Member |
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    • DAVID PUEYO TORRESundefined Offline
      DAVID PUEYO TORRESundefined Offline
      DAVID PUEYO TORRES
      wrote last edited by
      #7

      Thank you.
      I've done what you're telling me, but it still doesn't work. I don't understand.
      Check again please: https://www.myrouteapp.com/route/open/12312848
      Even though I pay a monthly fee, I don't have HERE.
      What's strange is that it's always been this way, and a few weeks ago, I didn't get this error.
      Thank you for your help!!

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      • DAVID PUEYO TORRESundefined Offline
        DAVID PUEYO TORRESundefined Offline
        DAVID PUEYO TORRES
        wrote last edited by
        #8

        Captura de pantalla 2025-10-16 a las 12.18.08.png

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        • DAVID PUEYO TORRESundefined Offline
          DAVID PUEYO TORRESundefined Offline
          DAVID PUEYO TORRES
          wrote last edited by
          #9

          As you can see, the app was correctly generating the route before.

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          • Nomko Nomdenundefined Offline
            Nomko Nomdenundefined Offline
            Nomko Nomden
            wrote last edited by
            #10

            Do you have the Silver membership? Of so, then i understand this situation even better. With the Silver membership you don't have the HERE map. This comes with the Gold membership.

            And why pay per month? You can also have a life-time membership. You only pay once and enjoy the rest of your life of MRA!

            You get the Gold membership that comes with all the options and features of the Silver membership shipped with a lot of extra options and features!

            837070aa-b873-4e4a-9520-43a8c38911b0-image.png

            | MRA Gold Member |
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            Marinus van Deudekomundefined 1 Reply Last reply
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            • Alex redsundefined Offline
              Alex redsundefined Offline
              Alex reds
              wrote last edited by
              #11

              I actually tried it myself, just like Nomko said, and it works. With the OpenStreetMap map, even though you can see the road, it makes you take a huge detour, while with the Here map it follows the route you’d expect.
              OSM.png

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              • Alex redsundefined Offline
                Alex redsundefined Offline
                Alex reds
                wrote last edited by Alex reds
                #12

                map here
                here.png

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                • Alex redsundefined Offline
                  Alex redsundefined Offline
                  Alex reds
                  wrote last edited by
                  #13

                  Anyway, even if the planning shows that detour, once you reach point 4 you just continue on the road, and when you get to point 5 you’ll carry on toward point 6 without any effect on the rest of the route.

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                  • Alex redsundefined Offline
                    Alex redsundefined Offline
                    Alex reds
                    wrote last edited by
                    #14

                    Not sure about this one… can we actually pass through here?
                    argentina.png

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                    • Rob Veermanundefined Offline
                      Rob Veermanundefined Offline
                      Rob Veerman
                      wrote last edited by
                      #15

                      Transitable con cadenas=passable with snow chains (depending on the time of the year, I suppose).

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                      • DAVID PUEYO TORRESundefined Offline
                        DAVID PUEYO TORRESundefined Offline
                        DAVID PUEYO TORRES
                        wrote last edited by
                        #16

                        @Nomko-Nomden
                        I pay for the silver membership (2,95€/month).
                        Until now, I've been able to do that route without any problems. I don't understand why it won't let me now.
                        Do you know if they've changed something in the subscription that's why it doesn't include that now?
                        Thank you very much!

                        Brian McGundefined 1 Reply Last reply
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                        • Alex redsundefined Offline
                          Alex redsundefined Offline
                          Alex reds
                          wrote last edited by
                          #17

                          I’m not sure if they’ve changed it, but as far as I can see, with the Silver plan you can’t use the Here map — only with the Gold plan or with the MRA Navigation app.
                          argentina.png

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                          • Nomko Nomdenundefined Nomko Nomden

                            Do you have the Silver membership? Of so, then i understand this situation even better. With the Silver membership you don't have the HERE map. This comes with the Gold membership.

                            And why pay per month? You can also have a life-time membership. You only pay once and enjoy the rest of your life of MRA!

                            You get the Gold membership that comes with all the options and features of the Silver membership shipped with a lot of extra options and features!

                            837070aa-b873-4e4a-9520-43a8c38911b0-image.png

                            Marinus van Deudekomundefined Offline
                            Marinus van Deudekomundefined Offline
                            Marinus van Deudekom
                            Valued contributor
                            wrote last edited by
                            #18

                            @Nomko-Nomden not completely true. With a silver abo you for have the Here map but you can't compaire the route with TT and OSM

                            Honda Goldwing GL1500,
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                            DMD2 T865X 8 inch Android tablet using MRA next for navigation
                            Garmin XT (almost in the cupboard)
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                            Nick Carthewundefined 1 Reply Last reply
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                            • Marinus van Deudekomundefined Marinus van Deudekom

                              @Nomko-Nomden not completely true. With a silver abo you for have the Here map but you can't compaire the route with TT and OSM

                              Nick Carthewundefined Offline
                              Nick Carthewundefined Offline
                              Nick Carthew
                              RouteXpert
                              wrote last edited by
                              #19

                              @Marinus-van-Deudekom said in Problem Routeplanner between 2 points:

                              @Nomko-Nomden not completely true. With a silver abo you for have the Here map but you can't compaire the route with TT and OSM

                              Not correct. A Silver subscription only gives you access to the planning map from OpenStreetMap.

                              Always willing to help if I can.
                              Triumph Tiger 1200 XRT called Tina.
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                              • DAVID PUEYO TORRESundefined DAVID PUEYO TORRES

                                @Nomko-Nomden
                                I pay for the silver membership (2,95€/month).
                                Until now, I've been able to do that route without any problems. I don't understand why it won't let me now.
                                Do you know if they've changed something in the subscription that's why it doesn't include that now?
                                Thank you very much!

                                Brian McGundefined Offline
                                Brian McGundefined Offline
                                Brian McG
                                wrote last edited by
                                #20

                                Hi @DAVID-PUEYO-TORRES I don't think it is anything to do with subscriptions
                                To me the problem appears to be with the MRA version of the OpenStreetMap map data

                                On MRA using OpenStreetMap to calculate the route the path refuses to pass through the border post
                                1852fc5d-e5d4-4af2-9ea2-ce8f023f536e-image.png

                                On the OpenStreetMap website the routing passes through the border post with no problem
                                52fceab5-566b-4e37-af60-9e214555ea24-image.png

                                The normal way of getting around routing issues like this is to use the "offroad / skip" function,
                                it is very often used to enable routes over rivers / ferry crossings
                                add two points (4 & 5 ) similar to what I have shown either side of the border crossing
                                then click point 5 & select the "offroad / skip" icon to route straight between 4&5
                                3321f81c-1f71-4391-a292-bf84616351c4-image.png

                                MRA has their own version of the OpenStreetMap data & it is not always the same as that on the OSM site
                                Its possible that the MRA version is out of date or that the snapshot that MRA took had some bad edits for the border post

                                BlackView BV7100, Android 12
                                Normaly navigate Routes in Offline mode with Offline Maps

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                                • Con Hennekensundefined Offline
                                  Con Hennekensundefined Offline
                                  Con Hennekens
                                  Alpha tester
                                  wrote last edited by
                                  #21

                                  Yes, please don't blame any licensing changes, since there are none. Like @Brian-McG explained, there is likely a difference in versions of the OSM map between the one MRA uses, and OSM has online.

                                  @Nick-Carthew said in Problem Routeplanner between 2 points:

                                  A Silver subscription only gives you access to the planning map from OpenStreetMap.

                                  With the exception of having a Navigation License too.

                                  I am just an enthusiastic MRA user, and hope you will be one too!

                                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                  Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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