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Problem Routeplanner between 2 points

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • DAVID PUEYO TORRESundefined Offline
    DAVID PUEYO TORRESundefined Offline
    DAVID PUEYO TORRES
    wrote last edited by
    #1

    Hello!
    I'm having trouble creating a direct route between two major cities. The route goes through a border crossing that is open, but the planner keeps sending me on a huge detour.
    It’s between the cities of Osorno (Chile) and Bariloche (Argentina), crossing at the Cardenal Samoré border. I used to be able to plan this route without any issues, but for some time now, it’s been impossible.
    Can anyone help?
    Thank you very much!

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    • Nomko Nomdenundefined Online
      Nomko Nomdenundefined Online
      Nomko Nomden
      wrote last edited by Nomko Nomden
      #2

      @DAVID-PUEYO-TORRES
      Hi David,

      Can you place a link to that route here zso we can check it also?

      At first glance, it sounds like that you have selected the wrong transport modus and have the route optimization set to Fastest instead of shortest. But this can only be done when the map is set to HERE.

      Another thing which could causing the problem is seasonal closure. Turning it off will give you also another route compared to turning it on.

      Which map are you using?

      I just made a route by myself, using HERE and set the route optimization to Shortest and the transport modus to Car.

      As you can see, waypoints 5 and 6 are passing the border without any issues (screenshot 1). Even removing some waypoints does have no effect (screenshot 2).

      So that is the reason why i asked you to place a link to that route of yours. Make sure top set it to public.

      Screenshot 1
      611c67a4-b25c-451c-aa5f-d9a5cf60c8e1-image.png

      Screenshot 2
      0b0ac50f-7d70-4d18-b7ab-c49d95c2fe83-image.png

      | MRA Gold Member |
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      • DAVID PUEYO TORRESundefined Offline
        DAVID PUEYO TORRESundefined Offline
        DAVID PUEYO TORRES
        wrote last edited by
        #3

        Hi Nomko.
        I attach the link:
        https://www.myrouteapp.com/route/open/12077792
        If you can help me I would be very grateful.

        Rob Veermanundefined 1 Reply Last reply
        0
        • DAVID PUEYO TORRESundefined DAVID PUEYO TORRES

          Hi Nomko.
          I attach the link:
          https://www.myrouteapp.com/route/open/12077792
          If you can help me I would be very grateful.

          Rob Veermanundefined Offline
          Rob Veermanundefined Offline
          Rob Veerman
          wrote last edited by Rob Veerman
          #4

          @DAVID-PUEYO-TORRES For others to be able to open the route, It has to be set to public.

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          • DAVID PUEYO TORRESundefined Offline
            DAVID PUEYO TORRESundefined Offline
            DAVID PUEYO TORRES
            wrote last edited by
            #5

            Sorry!
            https://www.myrouteapp.com/route/open/12312848

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            • Nomko Nomdenundefined Online
              Nomko Nomdenundefined Online
              Nomko Nomden
              wrote last edited by Nomko Nomden
              #6

              This would be the problem.

              Between waypoints 1 and 2 there are no more waypoints. Best is to place some extra waypoints before/after the Cardenal Samoré pass so you pass the border at that point (yellow marked part of the route).

              Waypoint 2 is placed far beyond the Cardenal Samoré pass giving MRA the opportunity to come up with a route you don't like.

              image.png

              As you can see in my screenshot(s) i placed a waypoint before and after the border at Cardenal Samoré. This forces MRA to pass the border at this location. You don't have to do it like this, but placing 1 waypoint before the border should do the trick. And also change the map from OpenStreetMap to HERE. That will fix this issue also.

              eb58f712-de88-43b1-b103-ffbf41d54a8f-image.png

              b6444bbf-8cf3-4dcb-8986-c61f1ef819b8-image.png

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              | Garmin Zumo XT + BMW K1200GT |
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