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Problem Routeplanner between 2 points

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • DAVID PUEYO TORRESundefined DAVID PUEYO TORRES

    Hi Nomko.
    I attach the link:
    https://www.myrouteapp.com/route/open/12077792
    If you can help me I would be very grateful.

    Rob Veermanundefined Online
    Rob Veermanundefined Online
    Rob Veerman
    wrote on last edited by Rob Veerman
    #4

    @DAVID-PUEYO-TORRES For others to be able to open the route, It has to be set to public.

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    • DAVID PUEYO TORRESundefined Offline
      DAVID PUEYO TORRESundefined Offline
      DAVID PUEYO TORRES
      wrote on last edited by
      #5

      Sorry!
      https://www.myrouteapp.com/route/open/12312848

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      • nomkoundefined Offline
        nomkoundefined Offline
        nomko
        wrote on last edited by nomko
        #6

        This would be the problem.

        Between waypoints 1 and 2 there are no more waypoints. Best is to place some extra waypoints before/after the Cardenal Samoré pass so you pass the border at that point (yellow marked part of the route).

        Waypoint 2 is placed far beyond the Cardenal Samoré pass giving MRA the opportunity to come up with a route you don't like.

        image.png

        As you can see in my screenshot(s) i placed a waypoint before and after the border at Cardenal Samoré. This forces MRA to pass the border at this location. You don't have to do it like this, but placing 1 waypoint before the border should do the trick. And also change the map from OpenStreetMap to HERE. That will fix this issue also.

        eb58f712-de88-43b1-b103-ffbf41d54a8f-image.png

        b6444bbf-8cf3-4dcb-8986-c61f1ef819b8-image.png

        | MRA Gold Member |
        | Garmin Zumo XT + BMW K1200GT |
        | MRA Next + Kawasaki Z650 |

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        • DAVID PUEYO TORRESundefined Offline
          DAVID PUEYO TORRESundefined Offline
          DAVID PUEYO TORRES
          wrote on last edited by
          #7

          Thank you.
          I've done what you're telling me, but it still doesn't work. I don't understand.
          Check again please: https://www.myrouteapp.com/route/open/12312848
          Even though I pay a monthly fee, I don't have HERE.
          What's strange is that it's always been this way, and a few weeks ago, I didn't get this error.
          Thank you for your help!!

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          • DAVID PUEYO TORRESundefined Offline
            DAVID PUEYO TORRESundefined Offline
            DAVID PUEYO TORRES
            wrote on last edited by
            #8

            Captura de pantalla 2025-10-16 a las 12.18.08.png

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            • DAVID PUEYO TORRESundefined Offline
              DAVID PUEYO TORRESundefined Offline
              DAVID PUEYO TORRES
              wrote on last edited by
              #9

              As you can see, the app was correctly generating the route before.

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              • nomkoundefined Offline
                nomkoundefined Offline
                nomko
                wrote on last edited by
                #10

                Do you have the Silver membership? Of so, then i understand this situation even better. With the Silver membership you don't have the HERE map. This comes with the Gold membership.

                And why pay per month? You can also have a life-time membership. You only pay once and enjoy the rest of your life of MRA!

                You get the Gold membership that comes with all the options and features of the Silver membership shipped with a lot of extra options and features!

                837070aa-b873-4e4a-9520-43a8c38911b0-image.png

                | MRA Gold Member |
                | Garmin Zumo XT + BMW K1200GT |
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                Marinus van Deudekomundefined 1 Reply Last reply
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                • Alex redsundefined Offline
                  Alex redsundefined Offline
                  Alex reds
                  wrote on last edited by
                  #11

                  I actually tried it myself, just like Nomko said, and it works. With the OpenStreetMap map, even though you can see the road, it makes you take a huge detour, while with the Here map it follows the route you’d expect.
                  OSM.png

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                  • Alex redsundefined Offline
                    Alex redsundefined Offline
                    Alex reds
                    wrote on last edited by Alex reds
                    #12

                    map here
                    here.png

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                    • Alex redsundefined Offline
                      Alex redsundefined Offline
                      Alex reds
                      wrote on last edited by
                      #13

                      Anyway, even if the planning shows that detour, once you reach point 4 you just continue on the road, and when you get to point 5 you’ll carry on toward point 6 without any effect on the rest of the route.

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                      • Alex redsundefined Offline
                        Alex redsundefined Offline
                        Alex reds
                        wrote on last edited by
                        #14

                        Not sure about this one… can we actually pass through here?
                        argentina.png

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                        • Rob Veermanundefined Online
                          Rob Veermanundefined Online
                          Rob Veerman
                          wrote on last edited by
                          #15

                          Transitable con cadenas=passable with snow chains (depending on the time of the year, I suppose).

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                          • DAVID PUEYO TORRESundefined Offline
                            DAVID PUEYO TORRESundefined Offline
                            DAVID PUEYO TORRES
                            wrote on last edited by
                            #16

                            @Nomko-Nomden
                            I pay for the silver membership (2,95€/month).
                            Until now, I've been able to do that route without any problems. I don't understand why it won't let me now.
                            Do you know if they've changed something in the subscription that's why it doesn't include that now?
                            Thank you very much!

                            Brian McGundefined 1 Reply Last reply
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                            • Alex redsundefined Offline
                              Alex redsundefined Offline
                              Alex reds
                              wrote on last edited by
                              #17

                              I’m not sure if they’ve changed it, but as far as I can see, with the Silver plan you can’t use the Here map — only with the Gold plan or with the MRA Navigation app.
                              argentina.png

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                              • nomkoundefined nomko

                                Do you have the Silver membership? Of so, then i understand this situation even better. With the Silver membership you don't have the HERE map. This comes with the Gold membership.

                                And why pay per month? You can also have a life-time membership. You only pay once and enjoy the rest of your life of MRA!

                                You get the Gold membership that comes with all the options and features of the Silver membership shipped with a lot of extra options and features!

                                837070aa-b873-4e4a-9520-43a8c38911b0-image.png

                                Marinus van Deudekomundefined Offline
                                Marinus van Deudekomundefined Offline
                                Marinus van Deudekom
                                RouteXpert
                                wrote on last edited by
                                #18

                                @Nomko-Nomden not completely true. With a silver abo you for have the Here map but you can't compaire the route with TT and OSM

                                Honda Goldwing GL1500,
                                Honda Silverwing GL 650
                                DMD2 T865X 8 inch Android tablet using MRA next for navigation
                                Garmin XT sold
                                Samsung S24FE mounted on a Quadlock and using Android Auto in my car

                                Nick Carthewundefined 1 Reply Last reply
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                                • Marinus van Deudekomundefined Marinus van Deudekom

                                  @Nomko-Nomden not completely true. With a silver abo you for have the Here map but you can't compaire the route with TT and OSM

                                  Nick Carthewundefined Offline
                                  Nick Carthewundefined Offline
                                  Nick Carthew
                                  RouteXpert
                                  wrote on last edited by
                                  #19

                                  @Marinus-van-Deudekom said in Problem Routeplanner between 2 points:

                                  @Nomko-Nomden not completely true. With a silver abo you for have the Here map but you can't compaire the route with TT and OSM

                                  Not correct. A Silver subscription only gives you access to the planning map from OpenStreetMap.

                                  Always willing to help if I can.
                                  Triumph Tiger 1200 XRT called Tina.
                                  MRA Navigation Next and SilverFox BJ8

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                                  • DAVID PUEYO TORRESundefined DAVID PUEYO TORRES

                                    @Nomko-Nomden
                                    I pay for the silver membership (2,95€/month).
                                    Until now, I've been able to do that route without any problems. I don't understand why it won't let me now.
                                    Do you know if they've changed something in the subscription that's why it doesn't include that now?
                                    Thank you very much!

                                    Brian McGundefined Offline
                                    Brian McGundefined Offline
                                    Brian McG
                                    wrote on last edited by
                                    #20

                                    Hi @DAVID-PUEYO-TORRES I don't think it is anything to do with subscriptions
                                    To me the problem appears to be with the MRA version of the OpenStreetMap map data

                                    On MRA using OpenStreetMap to calculate the route the path refuses to pass through the border post
                                    1852fc5d-e5d4-4af2-9ea2-ce8f023f536e-image.png

                                    On the OpenStreetMap website the routing passes through the border post with no problem
                                    52fceab5-566b-4e37-af60-9e214555ea24-image.png

                                    The normal way of getting around routing issues like this is to use the "offroad / skip" function,
                                    it is very often used to enable routes over rivers / ferry crossings
                                    add two points (4 & 5 ) similar to what I have shown either side of the border crossing
                                    then click point 5 & select the "offroad / skip" icon to route straight between 4&5
                                    3321f81c-1f71-4391-a292-bf84616351c4-image.png

                                    MRA has their own version of the OpenStreetMap data & it is not always the same as that on the OSM site
                                    Its possible that the MRA version is out of date or that the snapshot that MRA took had some bad edits for the border post

                                    BlackView BV7100, Android 12
                                    Normally navigate "Routes as Tracks" in Offline mode with Offline Maps

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                                    • Con Hennekensundefined Online
                                      Con Hennekensundefined Online
                                      Con Hennekens
                                      Alpha tester
                                      wrote on last edited by
                                      #21

                                      Yes, please don't blame any licensing changes, since there are none. Like @Brian-McG explained, there is likely a difference in versions of the OSM map between the one MRA uses, and OSM has online.

                                      @Nick-Carthew said in Problem Routeplanner between 2 points:

                                      A Silver subscription only gives you access to the planning map from OpenStreetMap.

                                      With the exception of having a Navigation License too.

                                      I am just an enthusiastic MRA user, and hope you will be one too!

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