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Routes can not be uploaded

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  • Paulette Silviusundefined Offline
    Paulette Silviusundefined Offline
    Paulette Silvius
    wrote on last edited by Paulette Silvius
    #8

    @Matt-Flaming I have the same problem!
    I can only delete a route, not open, copy or download a route in Navigation.
    A route made in Navigation does work once and then gives the problem.

    1 Reply Last reply
    0
    • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

      @Michael-Janker

      Problem is solved

      Kudeeundefined Offline
      Kudeeundefined Offline
      Kudee
      wrote on last edited by Kudee
      #9

      @Hans-van-de-Ven-MRA-Master Thats realy bad! Can't download Routes I planed and App is blocked!!!Blocked.jpg Restarting the Mobile makes the trick but still no download.

      Hans van de Ven MR.MRAundefined 1 Reply Last reply
      0
      • Kudeeundefined Kudee

        @Hans-van-de-Ven-MRA-Master Thats realy bad! Can't download Routes I planed and App is blocked!!!Blocked.jpg Restarting the Mobile makes the trick but still no download.

        Hans van de Ven MR.MRAundefined Offline
        Hans van de Ven MR.MRAundefined Offline
        Hans van de Ven MR.MRA
        RouteXpert
        wrote on last edited by
        #10

        @Kudee

        No problem here, can save the routes both via the MRA Planner and via the MRA Modile app, MRA Navigation also works normally (Iphone 7s)

        Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
        Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

        Kudeeundefined Paulette Silviusundefined 2 Replies Last reply
        1
        • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

          @Kudee

          No problem here, can save the routes both via the MRA Planner and via the MRA Modile app, MRA Navigation also works normally (Iphone 7s)

          Kudeeundefined Offline
          Kudeeundefined Offline
          Kudee
          wrote on last edited by Kudee
          #11

          @Hans-van-de-Ven-MRA-Master Can't open all the Routes I have been working, touched yesterday. Old ones are ok. Using Android. Just Uploaded the Route above giving a new Name: 3. Kosice - Mizhhiria 317km TMP, can't open it. Restarted Mobile, getting Message "No connection to Server" Internet is fine. Changed Route to Public, so someone can check please

          daz 2undefined 1 Reply Last reply
          0
          • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

            @Kudee

            No problem here, can save the routes both via the MRA Planner and via the MRA Modile app, MRA Navigation also works normally (Iphone 7s)

            Paulette Silviusundefined Offline
            Paulette Silviusundefined Offline
            Paulette Silvius
            wrote on last edited by
            #12

            @Hans-van-de-Ven-MRA-Master Hier hetzelfde probleem: Gisteren MRA-Navigation aangeschaft, waarschijnlijk in de tijd dat er problemen waren bij MRA betreffende de server. Zo'n beetje alles al geprobeerd. Mijn partner gebruikt MRA(-Navigation) al vanaf het eerste uur...
            Helpt het als ik het MRA-account geheel verwijder? De routes zijn daar wel te laden en te veranderen. Alleen in Navigation geeft het laden een server-foutmelding.

            1 Reply Last reply
            0
            • Paulette Silviusundefined Paulette Silvius

              @Michel-van-Hagen-MRA-Founder In mra-navigation routes niet te loaden. Foutmelding: verbinding met server niet mogelijk.
              M.vr.gr.
              Paulette Silvius

              Kudeeundefined Offline
              Kudeeundefined Offline
              Kudee
              wrote on last edited by
              #13

              @Paulette-Silvius IOS or Anroid?

              Paulette Silviusundefined 1 Reply Last reply
              0
              • Kudeeundefined Kudee

                @Paulette-Silvius IOS or Anroid?

                Paulette Silviusundefined Offline
                Paulette Silviusundefined Offline
                Paulette Silvius
                wrote on last edited by
                #14

                @Kudee Android, but not related to Samsung of an other brand of phone...

                Kudeeundefined 1 Reply Last reply
                0
                • Paulette Silviusundefined Paulette Silvius

                  @Kudee Android, but not related to Samsung of an other brand of phone...

                  Kudeeundefined Offline
                  Kudeeundefined Offline
                  Kudee
                  wrote on last edited by
                  #15

                  @Paulette-Silvius Seems only Anroid Phone are effected, Hope Hans will replay soon

                  Paulette Silviusundefined Reinhard-32undefined 2 Replies Last reply
                  0
                  • Kudeeundefined Kudee

                    @Paulette-Silvius Seems only Anroid Phone are effected, Hope Hans will replay soon

                    Paulette Silviusundefined Offline
                    Paulette Silviusundefined Offline
                    Paulette Silvius
                    wrote on last edited by Paulette Silvius
                    #16

                    @Kudee It is not a phone-problem. I also can't open the routes on my partner's phone when I login with my data.
                    Did you already try to delete the MRA-account? We didn"t try yet...

                    Kudeeundefined 1 Reply Last reply
                    0
                    • Paulette Silviusundefined Paulette Silvius

                      @Kudee It is not a phone-problem. I also can't open the routes on my partner's phone when I login with my data.
                      Did you already try to delete the MRA-account? We didn"t try yet...

                      Kudeeundefined Offline
                      Kudeeundefined Offline
                      Kudee
                      wrote on last edited by
                      #17

                      @Paulette-Silvius No, hope thats not nessesary otherwise I have to download all the maps again I assume

                      Paulette Silviusundefined 1 Reply Last reply
                      0
                      • Kudeeundefined Kudee

                        @Paulette-Silvius No, hope thats not nessesary otherwise I have to download all the maps again I assume

                        Paulette Silviusundefined Offline
                        Paulette Silviusundefined Offline
                        Paulette Silvius
                        wrote on last edited by Paulette Silvius
                        #18

                        @Kudee Then I am gonna try ...
                        I have understood that I"ll loose the access to my MRA-Navigation (and no refund possible) if I delete the MRA-account. So I will not do that of course...

                        1 Reply Last reply
                        0
                        • Kudeeundefined Kudee

                          @Paulette-Silvius Seems only Anroid Phone are effected, Hope Hans will replay soon

                          Reinhard-32undefined Offline
                          Reinhard-32undefined Offline
                          Reinhard-32
                          wrote on last edited by Reinhard-32
                          #19

                          @Kudee Yes, android phones are affected. I created a test route with the web frontend today. On my IPHONE the test route can be opened but with my outdoor android phone I got an error message.
                          Android app version 1.6.2 and android 8.1

                          Kindly regards
                          Reinhard

                          ZumoXT, Zumo 590, Montana 700i and Mac

                          Kudeeundefined 1 Reply Last reply
                          0
                          • Reinhard-32undefined Reinhard-32

                            @Kudee Yes, android phones are affected. I created a test route with the web frontend today. On my IPHONE the test route can be opened but with my outdoor android phone I got an error message.
                            Android app version 1.6.2 and android 8.1

                            Kudeeundefined Offline
                            Kudeeundefined Offline
                            Kudee
                            wrote on last edited by
                            #20

                            @Reinhard-32 Thanks for testing, maybe helpfull for Hans

                            1 Reply Last reply
                            0
                            • Kudeeundefined Kudee

                              @Hans-van-de-Ven-MRA-Master Can't open all the Routes I have been working, touched yesterday. Old ones are ok. Using Android. Just Uploaded the Route above giving a new Name: 3. Kosice - Mizhhiria 317km TMP, can't open it. Restarted Mobile, getting Message "No connection to Server" Internet is fine. Changed Route to Public, so someone can check please

                              daz 2undefined Offline
                              daz 2undefined Offline
                              daz 2
                              wrote on last edited by
                              #21

                              @Kudee Yes also having the same issue, even deleted the routes I made yesterday and created a new short test route today and cannot view on the navigation app. The error message "cannot communicate with the server" show on screen.

                              Kudeeundefined 1 Reply Last reply
                              0
                              • daz 2undefined daz 2

                                @Kudee Yes also having the same issue, even deleted the routes I made yesterday and created a new short test route today and cannot view on the navigation app. The error message "cannot communicate with the server" show on screen.

                                Kudeeundefined Offline
                                Kudeeundefined Offline
                                Kudee
                                wrote on last edited by
                                #22

                                @daz-2 Seems to be bigger Problem 🙂 Still not working on my device. Maybe Hans can make some Statement?

                                1 Reply Last reply
                                0
                                • Kudeeundefined Offline
                                  Kudeeundefined Offline
                                  Kudee
                                  wrote on last edited by Kudee
                                  #23

                                  @Matt-Flaming Statement would be nice, agree. This App is by now the best, and I have been tested them all. Driving like a sick person with Mobile and Garmin on the Handlebar to compare. Unfortunately they don't have the focus on the Navigation App. There is a shit lot of improvement and suggestions! Hope that will change soon as a new version is planed and current beta.

                                  1 Reply Last reply
                                  0
                                  • Spiliundefined Offline
                                    Spiliundefined Offline
                                    Spili
                                    wrote on last edited by
                                    #24

                                    Have the very same problem today with one of my routes.
                                    Cannot load it on my phone (android)
                                    Others tracks loading with no problems...

                                    1 Reply Last reply
                                    0
                                    • Virtuaundefined Offline
                                      Virtuaundefined Offline
                                      Virtua
                                      wrote on last edited by
                                      #25

                                      I have the same problem as well................
                                      I can load old routes, but the routes created today are saying "An error occurred while connecting with the server"
                                      Android. Its been like it all day...............

                                      1 Reply Last reply
                                      0
                                      • Hans van de Ven MR.MRAundefined Offline
                                        Hans van de Ven MR.MRAundefined Offline
                                        Hans van de Ven MR.MRA
                                        RouteXpert
                                        wrote on last edited by
                                        #26

                                        Delete the Navigation app and mobile app, then open the routes in MRA planner and rental the app again.

                                        Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                                        Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                                        1 Reply Last reply
                                        0
                                        • daz 2undefined Offline
                                          daz 2undefined Offline
                                          daz 2
                                          wrote on last edited by daz 2
                                          #27

                                          yes I agree with Matt I deleted navigation app and which I can only assume my route app then opened routes on the my route app not only on the android phone but also on the web app then reinstalled navigation app but still the same error "An error occurred while connecting to the server" also can say I did this both on my home wifi and on mobile data with same result ..hope this helps.. Dave

                                          Kudeeundefined 1 Reply Last reply
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