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    Routes can not be uploaded

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    • Michael Janker
      Michael Janker last edited by

      Re: Problem editing routes.

      Does the BD problem affect this as well? Routes are not beeing recognized when uploaded, either ITN nor GPX.

      Best regards, Michael

      Hans van de Ven MR.MRA 1 Reply Last reply Reply Quote 0
      • Michel van Hagen MRA-Founder
        Michel van Hagen MRA-Founder administrator last edited by

        Probleem opgelost!
        Met de nodige zweetdruppels is het gelukt om de database te repareren. Alles werkt weer zoals het hoort!

        Problem solved!
        With the necessary drops of sweat we managed to repair the database. Everything works as it should again!

        Problem gelöst!
        Mit den nötigen Schweißtropfen ist es uns gelungen, die Datenbank zu reparieren. Alles funktioniert wieder wie es sollte!

        “People don’t take trips, trips take people.” – John Steinbeck

        Paulette Silvius 1 Reply Last reply Reply Quote 0
        • Hans van de Ven MR.MRA
          Hans van de Ven MR.MRA Instructor RouteXperts @Michael Janker last edited by

          @Michael-Janker

          Problem is solved

          Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
          Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

          Kudee 1 Reply Last reply Reply Quote 0
          • Paulette Silvius
            Paulette Silvius @Michel van Hagen MRA-Founder last edited by

            @Michel-van-Hagen-MRA-Founder In mra-navigation routes niet te loaden. Foutmelding: verbinding met server niet mogelijk.
            M.vr.gr.
            Paulette Silvius

            Kudee 1 Reply Last reply Reply Quote 0
            • Reinhard-32
              Reinhard-32 last edited by

              @Matt-Flaming Try to move one waypoint along the route for some meters. That will initiate an new calculation. Maybe it helps.

              Kindly regards
              Reinhard

              ZumoXT, Zumo 590, Montana 700i and Mac

              1 Reply Last reply Reply Quote 0
              • Reinhard-32
                Reinhard-32 last edited by

                @Matt-Flaming Sometimes ist helps to reinstall the navigation app.

                Kindly regards
                Reinhard

                ZumoXT, Zumo 590, Montana 700i and Mac

                1 Reply Last reply Reply Quote 0
                • Reinhard-32
                  Reinhard-32 last edited by

                  @Matt-Flaming Ok. It seems to me some database elements from the affected routes are damaged.
                  Wether they can be repaired ? I don’t know. On your computer copy one of the routes for testing. The copy should create new database entries. Otherwise export the route under „save as“ in the gpx format and then import again.
                  Hopefully it helps.

                  Kindly regards
                  Reinhard

                  ZumoXT, Zumo 590, Montana 700i and Mac

                  1 Reply Last reply Reply Quote 0
                  • Paulette Silvius
                    Paulette Silvius last edited by Paulette Silvius

                    @Matt-Flaming I have the same problem!
                    I can only delete a route, not open, copy or download a route in Navigation.
                    A route made in Navigation does work once and then gives the problem.

                    1 Reply Last reply Reply Quote 0
                    • Kudee
                      Kudee @Hans van de Ven MR.MRA last edited by Kudee

                      @Hans-van-de-Ven-MRA-Master Thats realy bad! Can't download Routes I planed and App is blocked!!!Blocked.jpg Restarting the Mobile makes the trick but still no download.

                      Hans van de Ven MR.MRA 1 Reply Last reply Reply Quote 0
                      • Hans van de Ven MR.MRA
                        Hans van de Ven MR.MRA Instructor RouteXperts @Kudee last edited by

                        @Kudee

                        No problem here, can save the routes both via the MRA Planner and via the MRA Modile app, MRA Navigation also works normally (Iphone 7s)

                        Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                        Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                        Kudee Paulette Silvius 2 Replies Last reply Reply Quote 1
                        • Kudee
                          Kudee @Hans van de Ven MR.MRA last edited by Kudee

                          @Hans-van-de-Ven-MRA-Master Can't open all the Routes I have been working, touched yesterday. Old ones are ok. Using Android. Just Uploaded the Route above giving a new Name: 3. Kosice - Mizhhiria 317km TMP, can't open it. Restarted Mobile, getting Message "No connection to Server" Internet is fine. Changed Route to Public, so someone can check please

                          daz 2 1 Reply Last reply Reply Quote 0
                          • Paulette Silvius
                            Paulette Silvius @Hans van de Ven MR.MRA last edited by

                            @Hans-van-de-Ven-MRA-Master Hier hetzelfde probleem: Gisteren MRA-Navigation aangeschaft, waarschijnlijk in de tijd dat er problemen waren bij MRA betreffende de server. Zo'n beetje alles al geprobeerd. Mijn partner gebruikt MRA(-Navigation) al vanaf het eerste uur...
                            Helpt het als ik het MRA-account geheel verwijder? De routes zijn daar wel te laden en te veranderen. Alleen in Navigation geeft het laden een server-foutmelding.

                            1 Reply Last reply Reply Quote 0
                            • Kudee
                              Kudee @Paulette Silvius last edited by

                              @Paulette-Silvius IOS or Anroid?

                              Paulette Silvius 1 Reply Last reply Reply Quote 0
                              • Paulette Silvius
                                Paulette Silvius @Kudee last edited by

                                @Kudee Android, but not related to Samsung of an other brand of phone...

                                Kudee 1 Reply Last reply Reply Quote 0
                                • Kudee
                                  Kudee @Paulette Silvius last edited by

                                  @Paulette-Silvius Seems only Anroid Phone are effected, Hope Hans will replay soon

                                  Paulette Silvius Reinhard-32 2 Replies Last reply Reply Quote 0
                                  • Paulette Silvius
                                    Paulette Silvius @Kudee last edited by Paulette Silvius

                                    @Kudee It is not a phone-problem. I also can't open the routes on my partner's phone when I login with my data.
                                    Did you already try to delete the MRA-account? We didn"t try yet...

                                    Kudee 1 Reply Last reply Reply Quote 0
                                    • Kudee
                                      Kudee @Paulette Silvius last edited by

                                      @Paulette-Silvius No, hope thats not nessesary otherwise I have to download all the maps again I assume

                                      Paulette Silvius 1 Reply Last reply Reply Quote 0
                                      • Paulette Silvius
                                        Paulette Silvius @Kudee last edited by Paulette Silvius

                                        @Kudee Then I am gonna try ...
                                        I have understood that I"ll loose the access to my MRA-Navigation (and no refund possible) if I delete the MRA-account. So I will not do that of course...

                                        1 Reply Last reply Reply Quote 0
                                        • Reinhard-32
                                          Reinhard-32 @Kudee last edited by Reinhard-32

                                          @Kudee Yes, android phones are affected. I created a test route with the web frontend today. On my IPHONE the test route can be opened but with my outdoor android phone I got an error message.
                                          Android app version 1.6.2 and android 8.1

                                          Kindly regards
                                          Reinhard

                                          ZumoXT, Zumo 590, Montana 700i and Mac

                                          Kudee 1 Reply Last reply Reply Quote 0
                                          • Kudee
                                            Kudee @Reinhard-32 last edited by

                                            @Reinhard-32 Thanks for testing, maybe helpfull for Hans

                                            1 Reply Last reply Reply Quote 0
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