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Routes can not be uploaded

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  • Michel van Hagen MRA-Founderundefined Offline
    Michel van Hagen MRA-Founderundefined Offline
    Michel van Hagen MRA-Founder
    Administrator
    wrote on last edited by
    #2

    Probleem opgelost!
    Met de nodige zweetdruppels is het gelukt om de database te repareren. Alles werkt weer zoals het hoort!

    Problem solved!
    With the necessary drops of sweat we managed to repair the database. Everything works as it should again!

    Problem gelöst!
    Mit den nötigen Schweißtropfen ist es uns gelungen, die Datenbank zu reparieren. Alles funktioniert wieder wie es sollte!

    “People don’t take trips, trips take people.” – John Steinbeck

    Paulette Silviusundefined 1 Reply Last reply
    0
    • Michael Jankerundefined Michael Janker

      Re: Problem editing routes.

      Does the BD problem affect this as well? Routes are not beeing recognized when uploaded, either ITN nor GPX.

      Best regards, Michael

      Hans van de Ven MR.MRAundefined Offline
      Hans van de Ven MR.MRAundefined Offline
      Hans van de Ven MR.MRA
      RouteXpert
      wrote on last edited by
      #3

      @Michael-Janker

      Problem is solved

      Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
      Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

      Kudeeundefined 1 Reply Last reply
      0
      • Michel van Hagen MRA-Founderundefined Michel van Hagen MRA-Founder

        Probleem opgelost!
        Met de nodige zweetdruppels is het gelukt om de database te repareren. Alles werkt weer zoals het hoort!

        Problem solved!
        With the necessary drops of sweat we managed to repair the database. Everything works as it should again!

        Problem gelöst!
        Mit den nötigen Schweißtropfen ist es uns gelungen, die Datenbank zu reparieren. Alles funktioniert wieder wie es sollte!

        Paulette Silviusundefined Offline
        Paulette Silviusundefined Offline
        Paulette Silvius
        wrote on last edited by
        #4

        @Michel-van-Hagen-MRA-Founder In mra-navigation routes niet te loaden. Foutmelding: verbinding met server niet mogelijk.
        M.vr.gr.
        Paulette Silvius

        Kudeeundefined 1 Reply Last reply
        0
        • Reinhard-32undefined Offline
          Reinhard-32undefined Offline
          Reinhard-32
          wrote on last edited by
          #5

          @Matt-Flaming Try to move one waypoint along the route for some meters. That will initiate an new calculation. Maybe it helps.

          Kindly regards
          Reinhard

          ZumoXT, Zumo 590, Montana 700i and Mac

          1 Reply Last reply
          0
          • Reinhard-32undefined Offline
            Reinhard-32undefined Offline
            Reinhard-32
            wrote on last edited by
            #6

            @Matt-Flaming Sometimes ist helps to reinstall the navigation app.

            Kindly regards
            Reinhard

            ZumoXT, Zumo 590, Montana 700i and Mac

            1 Reply Last reply
            0
            • Reinhard-32undefined Offline
              Reinhard-32undefined Offline
              Reinhard-32
              wrote on last edited by
              #7

              @Matt-Flaming Ok. It seems to me some database elements from the affected routes are damaged.
              Wether they can be repaired ? I don’t know. On your computer copy one of the routes for testing. The copy should create new database entries. Otherwise export the route under „save as“ in the gpx format and then import again.
              Hopefully it helps.

              Kindly regards
              Reinhard

              ZumoXT, Zumo 590, Montana 700i and Mac

              1 Reply Last reply
              0
              • Paulette Silviusundefined Offline
                Paulette Silviusundefined Offline
                Paulette Silvius
                wrote on last edited by Paulette Silvius
                #8

                @Matt-Flaming I have the same problem!
                I can only delete a route, not open, copy or download a route in Navigation.
                A route made in Navigation does work once and then gives the problem.

                1 Reply Last reply
                0
                • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

                  @Michael-Janker

                  Problem is solved

                  Kudeeundefined Offline
                  Kudeeundefined Offline
                  Kudee
                  wrote on last edited by Kudee
                  #9

                  @Hans-van-de-Ven-MRA-Master Thats realy bad! Can't download Routes I planed and App is blocked!!!Blocked.jpg Restarting the Mobile makes the trick but still no download.

                  Hans van de Ven MR.MRAundefined 1 Reply Last reply
                  0
                  • Kudeeundefined Kudee

                    @Hans-van-de-Ven-MRA-Master Thats realy bad! Can't download Routes I planed and App is blocked!!!Blocked.jpg Restarting the Mobile makes the trick but still no download.

                    Hans van de Ven MR.MRAundefined Offline
                    Hans van de Ven MR.MRAundefined Offline
                    Hans van de Ven MR.MRA
                    RouteXpert
                    wrote on last edited by
                    #10

                    @Kudee

                    No problem here, can save the routes both via the MRA Planner and via the MRA Modile app, MRA Navigation also works normally (Iphone 7s)

                    Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                    Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                    Kudeeundefined Paulette Silviusundefined 2 Replies Last reply
                    1
                    • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

                      @Kudee

                      No problem here, can save the routes both via the MRA Planner and via the MRA Modile app, MRA Navigation also works normally (Iphone 7s)

                      Kudeeundefined Offline
                      Kudeeundefined Offline
                      Kudee
                      wrote on last edited by Kudee
                      #11

                      @Hans-van-de-Ven-MRA-Master Can't open all the Routes I have been working, touched yesterday. Old ones are ok. Using Android. Just Uploaded the Route above giving a new Name: 3. Kosice - Mizhhiria 317km TMP, can't open it. Restarted Mobile, getting Message "No connection to Server" Internet is fine. Changed Route to Public, so someone can check please

                      daz 2undefined 1 Reply Last reply
                      0
                      • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

                        @Kudee

                        No problem here, can save the routes both via the MRA Planner and via the MRA Modile app, MRA Navigation also works normally (Iphone 7s)

                        Paulette Silviusundefined Offline
                        Paulette Silviusundefined Offline
                        Paulette Silvius
                        wrote on last edited by
                        #12

                        @Hans-van-de-Ven-MRA-Master Hier hetzelfde probleem: Gisteren MRA-Navigation aangeschaft, waarschijnlijk in de tijd dat er problemen waren bij MRA betreffende de server. Zo'n beetje alles al geprobeerd. Mijn partner gebruikt MRA(-Navigation) al vanaf het eerste uur...
                        Helpt het als ik het MRA-account geheel verwijder? De routes zijn daar wel te laden en te veranderen. Alleen in Navigation geeft het laden een server-foutmelding.

                        1 Reply Last reply
                        0
                        • Paulette Silviusundefined Paulette Silvius

                          @Michel-van-Hagen-MRA-Founder In mra-navigation routes niet te loaden. Foutmelding: verbinding met server niet mogelijk.
                          M.vr.gr.
                          Paulette Silvius

                          Kudeeundefined Offline
                          Kudeeundefined Offline
                          Kudee
                          wrote on last edited by
                          #13

                          @Paulette-Silvius IOS or Anroid?

                          Paulette Silviusundefined 1 Reply Last reply
                          0
                          • Kudeeundefined Kudee

                            @Paulette-Silvius IOS or Anroid?

                            Paulette Silviusundefined Offline
                            Paulette Silviusundefined Offline
                            Paulette Silvius
                            wrote on last edited by
                            #14

                            @Kudee Android, but not related to Samsung of an other brand of phone...

                            Kudeeundefined 1 Reply Last reply
                            0
                            • Paulette Silviusundefined Paulette Silvius

                              @Kudee Android, but not related to Samsung of an other brand of phone...

                              Kudeeundefined Offline
                              Kudeeundefined Offline
                              Kudee
                              wrote on last edited by
                              #15

                              @Paulette-Silvius Seems only Anroid Phone are effected, Hope Hans will replay soon

                              Paulette Silviusundefined Reinhard-32undefined 2 Replies Last reply
                              0
                              • Kudeeundefined Kudee

                                @Paulette-Silvius Seems only Anroid Phone are effected, Hope Hans will replay soon

                                Paulette Silviusundefined Offline
                                Paulette Silviusundefined Offline
                                Paulette Silvius
                                wrote on last edited by Paulette Silvius
                                #16

                                @Kudee It is not a phone-problem. I also can't open the routes on my partner's phone when I login with my data.
                                Did you already try to delete the MRA-account? We didn"t try yet...

                                Kudeeundefined 1 Reply Last reply
                                0
                                • Paulette Silviusundefined Paulette Silvius

                                  @Kudee It is not a phone-problem. I also can't open the routes on my partner's phone when I login with my data.
                                  Did you already try to delete the MRA-account? We didn"t try yet...

                                  Kudeeundefined Offline
                                  Kudeeundefined Offline
                                  Kudee
                                  wrote on last edited by
                                  #17

                                  @Paulette-Silvius No, hope thats not nessesary otherwise I have to download all the maps again I assume

                                  Paulette Silviusundefined 1 Reply Last reply
                                  0
                                  • Kudeeundefined Kudee

                                    @Paulette-Silvius No, hope thats not nessesary otherwise I have to download all the maps again I assume

                                    Paulette Silviusundefined Offline
                                    Paulette Silviusundefined Offline
                                    Paulette Silvius
                                    wrote on last edited by Paulette Silvius
                                    #18

                                    @Kudee Then I am gonna try ...
                                    I have understood that I"ll loose the access to my MRA-Navigation (and no refund possible) if I delete the MRA-account. So I will not do that of course...

                                    1 Reply Last reply
                                    0
                                    • Kudeeundefined Kudee

                                      @Paulette-Silvius Seems only Anroid Phone are effected, Hope Hans will replay soon

                                      Reinhard-32undefined Offline
                                      Reinhard-32undefined Offline
                                      Reinhard-32
                                      wrote on last edited by Reinhard-32
                                      #19

                                      @Kudee Yes, android phones are affected. I created a test route with the web frontend today. On my IPHONE the test route can be opened but with my outdoor android phone I got an error message.
                                      Android app version 1.6.2 and android 8.1

                                      Kindly regards
                                      Reinhard

                                      ZumoXT, Zumo 590, Montana 700i and Mac

                                      Kudeeundefined 1 Reply Last reply
                                      0
                                      • Reinhard-32undefined Reinhard-32

                                        @Kudee Yes, android phones are affected. I created a test route with the web frontend today. On my IPHONE the test route can be opened but with my outdoor android phone I got an error message.
                                        Android app version 1.6.2 and android 8.1

                                        Kudeeundefined Offline
                                        Kudeeundefined Offline
                                        Kudee
                                        wrote on last edited by
                                        #20

                                        @Reinhard-32 Thanks for testing, maybe helpfull for Hans

                                        1 Reply Last reply
                                        0
                                        • Kudeeundefined Kudee

                                          @Hans-van-de-Ven-MRA-Master Can't open all the Routes I have been working, touched yesterday. Old ones are ok. Using Android. Just Uploaded the Route above giving a new Name: 3. Kosice - Mizhhiria 317km TMP, can't open it. Restarted Mobile, getting Message "No connection to Server" Internet is fine. Changed Route to Public, so someone can check please

                                          daz 2undefined Offline
                                          daz 2undefined Offline
                                          daz 2
                                          wrote on last edited by
                                          #21

                                          @Kudee Yes also having the same issue, even deleted the routes I made yesterday and created a new short test route today and cannot view on the navigation app. The error message "cannot communicate with the server" show on screen.

                                          Kudeeundefined 1 Reply Last reply
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