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  4. Navigation stopped working during Tour

Navigation stopped working during Tour

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Thomas Neumeyerundefined Thomas Neumeyer

    Last tour yesterday from south Germany to north. Same issue after about two hours map stopped to move like GPS was stopping in the app. App itself was working but position was on the same spot after restart.

    Peter Zehentreiterundefined Offline
    Peter Zehentreiterundefined Offline
    Peter Zehentreiter
    wrote last edited by
    #68

    @Thomas-Neumeyer Hi Thomas, I am sorry to hear that you have some bad experience.

    I was driving yesterday over 500 km without any problem.

    I guess your current problems are related to the Ulefone.

    Hopefully you will have a better experience when you'll try another phone.

    I know it doesn't help right know.......

    Best regards
    Peter

    BMW R 1250 GS
    MRA Navigation & SilverFox C1 Controller
    BMW Connected Ride Cradle
    Wunderlich USB Ladebox mit Quadlock
    Pixel 9 "online"
    SPC Universal mount
    Motorola Edge 40 "offline"
    Sena SLR 3
    Sena 50 R

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    • Thomas Neumeyerundefined Offline
      Thomas Neumeyerundefined Offline
      Thomas Neumeyer
      wrote last edited by
      #69

      Thank you Peter

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      • Thomas Neumeyerundefined Thomas Neumeyer

        I translated it. Its a different problem. The routing stops and the position arrow does not move anymore. Closing the app does not help. It's asking if I want to continue the tour but its not follo8my movement. Only after several times closing the app it works but not for good and stopped again. So far no news about my ticket sent.

        Qualoundefined Offline
        Qualoundefined Offline
        Qualo
        wrote last edited by
        #70

        @Thomas-Neumeyer
        Hola Thomas

        Es exactamente el mismo problema. Pasadas una 2 / 3 horas la pantalla se congela y no recibo instrucciones, y el reinicio de la app no soluciona nada. Otras apps funcionan perfectamente.
        Ulefone me indica si quiero devolverla o si quiero enviarles el report de uso para ver que ocurre, pero esto último me han enviado instrucciones a medias y creo que la devolveré y listo, no quiero perder mas tiempo.

        Hi Thomas

        It's exactly the same problem. After 2 or 3 hours, the screen freezes and I don't receive any instructions, and restarting the app doesn't fix anything. Other apps work perfectly. Ulefone is asking if I want to return it or send them a usage report to see what's happening, but they only sent me half-baked instructions for the latter, and I think I'll just return it and be done with it; I don't want to waste any more time.

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        • Thomas Neumeyerundefined Offline
          Thomas Neumeyerundefined Offline
          Thomas Neumeyer
          wrote last edited by
          #71

          Thanks for sharing. I will contact Ulefone. Maybe they take it back. I just liked the brightness of the screen. Regards Thomas

          Marinus van Deudekomundefined 1 Reply Last reply
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          • Jörgenundefined Offline
            Jörgenundefined Offline
            Jörgen
            Valued contributor
            wrote last edited by
            #72

            Another 1000 km with the latest MRA version without any issues.

            Hardware
            iPhone 12 pro (iOS 26.2.1)
            iPad (7.Gen.) 18.7.3
            Oukitel RT3 Pro (Andr. 14)
            Wireless CarPlay mit (Elebest C650)
            Wired CarPlay (SEAT Arona - 2021)
            MRA Workshops in Deutsch sind hier zu finden

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            • Thomas Neumeyerundefined Thomas Neumeyer

              Thanks for sharing. I will contact Ulefone. Maybe they take it back. I just liked the brightness of the screen. Regards Thomas

              Marinus van Deudekomundefined Offline
              Marinus van Deudekomundefined Offline
              Marinus van Deudekom
              RouteXpert
              wrote last edited by
              #73

              @Thomas-Neumeyer as a last resort. Did you try setting it back to Factory settings and then start from scratch. Seems weird that you’re the only one with troubles. Maybe it works

              Honda Goldwing GL1500,
              Honda Silverwing GL 650
              DMD2 T865X 8 inch Android tablet using MRA next for navigation
              Garmin XT sold
              Samsung S24FE mounted on a Quadlock and using Android Auto in my car

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              • Jörgenundefined Offline
                Jörgenundefined Offline
                Jörgen
                Valued contributor
                wrote last edited by
                #74

                Additionally, are there any other apps running in the background?

                Hardware
                iPhone 12 pro (iOS 26.2.1)
                iPad (7.Gen.) 18.7.3
                Oukitel RT3 Pro (Andr. 14)
                Wireless CarPlay mit (Elebest C650)
                Wired CarPlay (SEAT Arona - 2021)
                MRA Workshops in Deutsch sind hier zu finden

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                • Thomas Neumeyerundefined Offline
                  Thomas Neumeyerundefined Offline
                  Thomas Neumeyer
                  wrote last edited by
                  #75

                  I made factory reset two times and no, there are no other apps in background. I also just installed myroute app to avoid any issues. I contacted Ulefone, lets see how this works. Strange is just that all other Apps for navigation are working.

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                  • Thomas Neumeyerundefined Offline
                    Thomas Neumeyerundefined Offline
                    Thomas Neumeyer
                    wrote last edited by
                    #76

                    And it seems that at least another user has the same problem with Ulefone.

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                    • Marinus van Deudekomundefined Offline
                      Marinus van Deudekomundefined Offline
                      Marinus van Deudekom
                      RouteXpert
                      wrote last edited by
                      #77

                      What does Ulefone say.
                      If they dont offer a solution mabey MRA support van help out via a ticket

                      Honda Goldwing GL1500,
                      Honda Silverwing GL 650
                      DMD2 T865X 8 inch Android tablet using MRA next for navigation
                      Garmin XT sold
                      Samsung S24FE mounted on a Quadlock and using Android Auto in my car

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