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Navigation stopped working during Tour

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Thomas Neumeyerundefined Offline
    Thomas Neumeyerundefined Offline
    Thomas Neumeyer
    wrote last edited by
    #61

    That’s great to hear Peter. I have to report that not a single day the app was working without freezing. Nothing helped, no factory reset of the tablet and fresh installation. I can not use it anymore. Maybe it’s just on the Ulefone. I try Samsung when I am at home.

    b0hd1undefined 1 Reply Last reply
    0
    • guenniguenzelsenundefined Offline
      guenniguenzelsenundefined Offline
      guenniguenzelsen
      wrote last edited by
      #62

      Hi
      For me (as I have started this topic), the issue seems to be solved.
      During my two-days tour it was working as expected with the updated v5.1.

      Thanks
      Thomas

      1 Reply Last reply
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      • Thomas Neumeyerundefined Thomas Neumeyer

        That’s great to hear Peter. I have to report that not a single day the app was working without freezing. Nothing helped, no factory reset of the tablet and fresh installation. I can not use it anymore. Maybe it’s just on the Ulefone. I try Samsung when I am at home.

        b0hd1undefined Offline
        b0hd1undefined Offline
        b0hd1
        wrote last edited by
        #63

        @Thomas-Neumeyer On a Spanish BMW forum, there is another member with problems with Ulefone and MRA.

        9410e702-479f-4ceb-a3b3-ea05c9fc6a6e-image.jpeg

        Creator and administrator of the largest MRA groups.

        • https://t.me/MRa_by_b0hd1
        • https://www.myrouteapp.com/group/messages/7007
        • YouTube: @demco17
        • Ex-routexpert, current beta tester and MRA expert. Creator of tutorials, manuals, and MRA user trainer.
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        • Thomas Neumeyerundefined Offline
          Thomas Neumeyerundefined Offline
          Thomas Neumeyer
          wrote last edited by
          #64

          What does it says in the forum? I really love the app and I don't want to give it up. It's just always the same after several hours. Tab is also not hot or something. I can perfectly continue with maps, osmand and dmd2 (which is not made for touring). Thomas

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          • Thomas Neumeyerundefined Offline
            Thomas Neumeyerundefined Offline
            Thomas Neumeyer
            wrote last edited by
            #65

            I translated it. Its a different problem. The routing stops and the position arrow does not move anymore. Closing the app does not help. It's asking if I want to continue the tour but its not follo8my movement. Only after several times closing the app it works but not for good and stopped again. So far no news about my ticket sent.

            Qualoundefined 1 Reply Last reply
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            • Thomas Neumeyerundefined Offline
              Thomas Neumeyerundefined Offline
              Thomas Neumeyer
              wrote last edited by
              #66

              Last tour yesterday from south Germany to north. Same issue after about two hours map stopped to move like GPS was stopping in the app. App itself was working but position was on the same spot after restart.

              Peter Zehentreiterundefined 1 Reply Last reply
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              • Thomas Neumeyerundefined Thomas Neumeyer

                I did this many times. App starts but map ist not moving. And I can not stop every hundert meters and restart again and hope that it works. I really love the App but at the moment I dont use it.

                white.mouseundefined Offline
                white.mouseundefined Offline
                white.mouse
                Valued contributor
                wrote last edited by
                #67
                This post is deleted!
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                • Thomas Neumeyerundefined Thomas Neumeyer

                  Last tour yesterday from south Germany to north. Same issue after about two hours map stopped to move like GPS was stopping in the app. App itself was working but position was on the same spot after restart.

                  Peter Zehentreiterundefined Offline
                  Peter Zehentreiterundefined Offline
                  Peter Zehentreiter
                  wrote last edited by
                  #68

                  @Thomas-Neumeyer Hi Thomas, I am sorry to hear that you have some bad experience.

                  I was driving yesterday over 500 km without any problem.

                  I guess your current problems are related to the Ulefone.

                  Hopefully you will have a better experience when you'll try another phone.

                  I know it doesn't help right know.......

                  Best regards
                  Peter

                  BMW R 1250 GS
                  MRA Navigation & SilverFox C1 Controller
                  BMW Connected Ride Cradle
                  Wunderlich USB Ladebox mit Quadlock
                  Pixel 9 "online"
                  SPC Universal mount
                  Motorola Edge 40 "offline"
                  Sena SLR 3
                  Sena 50 R

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                  • Thomas Neumeyerundefined Offline
                    Thomas Neumeyerundefined Offline
                    Thomas Neumeyer
                    wrote last edited by
                    #69

                    Thank you Peter

                    1 Reply Last reply
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                    • Thomas Neumeyerundefined Thomas Neumeyer

                      I translated it. Its a different problem. The routing stops and the position arrow does not move anymore. Closing the app does not help. It's asking if I want to continue the tour but its not follo8my movement. Only after several times closing the app it works but not for good and stopped again. So far no news about my ticket sent.

                      Qualoundefined Offline
                      Qualoundefined Offline
                      Qualo
                      wrote last edited by
                      #70

                      @Thomas-Neumeyer
                      Hola Thomas

                      Es exactamente el mismo problema. Pasadas una 2 / 3 horas la pantalla se congela y no recibo instrucciones, y el reinicio de la app no soluciona nada. Otras apps funcionan perfectamente.
                      Ulefone me indica si quiero devolverla o si quiero enviarles el report de uso para ver que ocurre, pero esto último me han enviado instrucciones a medias y creo que la devolveré y listo, no quiero perder mas tiempo.

                      Hi Thomas

                      It's exactly the same problem. After 2 or 3 hours, the screen freezes and I don't receive any instructions, and restarting the app doesn't fix anything. Other apps work perfectly. Ulefone is asking if I want to return it or send them a usage report to see what's happening, but they only sent me half-baked instructions for the latter, and I think I'll just return it and be done with it; I don't want to waste any more time.

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