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[App] Problems, Bugs and other Issues

1.4k Topics 12.0k Posts
  • Overlapping routes

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    Con Hennekens
    @Lluis-Arasanz said: I prefer the white arrow shows all in same time: Where to enter and where to exit. I don't know if that's possible, but of course that would be preferable indeed!
  • Automatische routeaanpassing bij werkzaamheden gaat vreemd.

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    Marinus van Deudekom
    yep dat kon ik bij de eerste screenhout alleen niet zien
  • Search from AA Auto not working

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    peha
    @Corjan-Meijerink Great to hear!
  • App not opening

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    Alliston
    I reinstalled the app to fix it, it was an iphone running latest IOS
  • Whats app link

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  • Missing info from CarPlay

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    superg
    Same on AA.. the turn by turn voice is there, but no info on the screen ... sometimes
  • Reclame van Navigation Next blokkeert de navigatie.

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    Rob Verhoeff
    @Maarten-4v-0 said: an heb ik dus het verkeerde product aangeschaft. Als je ook zelf routes maakt dan kan ik dit geen verkeerde keuze noemen! Van de toolkit in de planner ga je bij het maken van routes zeker plezier hebben! Maar voor het navigeren heb je inderdaad ook een apart abonnement nodig.
  • App startet und stürzt ab! 5.2.2-489

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    Christian S.
    Ich habe seit einiger Zeit die gleichen Probleme! Zusätzlich frieren nach jeder Pause die Anzeigen (nächster Richtungswechsel, nächster Wegpunkt, Tempo, Ankunftszeit etc.) ein. Die Routenführung läuft jedoch weiter. Eine unmögliche Situation wenn keine Abbiegeanweisungen mehr angezeigt werden. Neustart der Route funktioniert manchmal, ab und zu hilft aber auch nur ein Neustart des Gerätes. Kommt immer sehr gut an wenn ich als Vorausfahrender stehen bleiben muss damit ich die Navigation wieder starten kann. Und nach der nächsten Pause das gleiche Spiel. Passiert auf beiden verwendeten Geräten, Android 9 und 10. Ich weiß, sind alte Versionen, aber bis vor einiger Zeit hat das alles problemlos funktioniert. Ich hoffe, dass die Probleme bis zur neuen Saison gelöst sind. In Zukunft habe ich keine Lust mehr, mit dieser fehlerhaften App herum zu werkeln. Und extra neue Geräte kaufen kommt sicher nicht in Frage.
  • I need help with the track navigation settings

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    Peter Zehentreiter
    @Corjan-Meijerink Perfect, thanks a lot
  • No tracklog on Android phone

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    Con Hennekens
    He would have gotten his son at age 13 then...
  • In attesa di caricamento 0 tracklog e 6 elementi

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    Peter Zehentreiter
    @Edi-0 Ciao Edi, forse sarebbe meglio porre la tua domanda nel forum Self Service in lingua italiana. https://forum.myrouteapp.com/category/16/it-forum-fai-da-te
  • Account blocking issue

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    Johan Ri
    @b0hd1 I totally agree. I have received a replacement for my caretta and it's a new device for mra. Now I am locked out and have to wait for support. I think it is not acceptable.
  • Waarom kan deze route niet berekend worden?

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    M. Schrijver
    Dat is inderdaad vervelend. Ben ik met je eens. Aangezien the planner bij het omzetten van de track naar een route wel een oplossing vond, zou je verwachten dat de navigatie dit ook moet kunnen.
  • Route changed?

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    Rob Verhoeff
    @Next-Stop Another possibility is the change in Route Optimization from Shortest to Fastest! If you do that on this particular section of road, you’ll see a change in your route. I don’t see any roadworks in the HERE map layer either.
  • Slow Favorites

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  • Vergrendel scherm zet alles op z'n kop

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    M. Schrijver
    Ook de bèta Android gebruikers moet het nog gaan ervaren. Gisteravond was de bèta nog niet beschikbaar
  • The "Route as Track" function is no longer working.

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    Con Hennekens
    You are very much describing the Zumo experience. With recalculation off, there should be no recalculations obviously. But due to the nature of how track naviagtion works, it can take some distance before before it continues when you are back on track. I suggest you keep an eye on the update announcements.
  • Seizoensafsluitingen

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    a white mouse on the motorbike
    In juni heb ik hetzelfde probleem gehad in Noorwegen. Maar dit is wel een paar versienummers geleden. Weg was echter gewoon open. Bijkomend probleem was toen ook nog dat de melding niet van het scherm verdween. Pas na een stop en het resetten van de route was ik de melding kwijt. Helaas daarna niet meer over seizoen afgesloten wegen gereden.
  • Garmin Satnav vs MRA Navigation Next

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    Peter Zehentreiter
    @Alan-Purcell-4 The app probably warned you that you were on a road that’s closed for the season. You can disable route violation alerts in the navigation settings. There’s a great support page with lots of useful tips and instructions https://www.myrouteapp.com/support [image: 28927.png]
  • MyRoute-App does not work on Caretta

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    Dr. Markus Hellenthal
    @iain.gardengmail.com sagte: @Dr.-Markus-Hellenthal Hi, have you sorted this issue yet? I am having the same problem as you with my MRA/Caretta combination (all software up to date, obviously). The app is very slow to load and to load routes. Navigation is severely impaired by the GPS tracking often being 50-100m behind. It just feels "wrong". By comparison, I used Google maps today and the GPS tracking was perfect. Many thanks. Hi, No, the problem has not been solved. I have reset my Caretta twice, no improvement. I have the impression that there seems to be a hardware - software communication issue. My Caretta, i. e. NGH as well as MRA need up to one hour to get a satellite connection and looses it from time to time. Strangely, Google Maps works without any issue. Cheers Markus
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