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[App] Problems, Bugs and other Issues

1.4k Topics 12.1k Posts
  • Waypoints being skipped - not what I want to happen

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    Marinus van Deudekom
    That 3,5 and 7 are being skipped automatically is exactly how it is supposed to be
  • Approximately how long should it take to synchronize all routes?

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    Corjan Meijerink
  • Navigatie werkt niet

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    Alida Veenstra
    Versie 5.2.2. Ik heb genavigeerd van A naar B
  • Polish translation.

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    Corjan Meijerink
    Could you contact me through our support channel? Thanks for the offer! Just mention my name and I asked for you and it will be sent to me immediately.
  • Same problem here

    Locked app issue
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    Corjan Meijerink
    Done
  • Route wordt afgesneden

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    Wim Hompes
    @Marinus-van-Deudekom said: @M.-Schrijver maar zelfs dat zou dat in de theorie niet moeten gebeuren en zou MRA automatisch moeten overschakelen naar offline navigeren. 2 mogelijke oorzaken, Een verkeersmelding op dat stuk van een afgesloten stuk weg naar dat lijkt niet voor de hand te liggen gelet op de rest van de post. Had je wel de offline kaarten gedownload waardoor dat overschakelen naar offline niet kan Stuur de Url van die route eens een zorg ervoor dat hij op publieke toegang staat Duitsland, Nederland en België zijn offline beschikbaar. Hier de url: https://www.myrouteapp.com/route/open/14656781
  • App failed to start; reinstall locked me out!

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    Anonymouse
    Thanks. I am now back into the app. I'll leave it for the Support process to work out why the first two issues occurred and how to prevent others hitting these.
  • Kaart loopt achter op de anwijzingen

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    a white mouse on the motorbike
    Gewoon blijven melden want misschien vind je wel iets dat nog niet in de volgende versie is opgelost!
  • Menu not fully displayed

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    Corjan Meijerink
    Thanks, I'll have a look
  • Rangen

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    Pim van Dongen
    Thnx... echt nooit naar een manual gezocht wat ik eigenkijk nooit doe... ga 'm doornemen en zie nu al wat andere handigheidjes
  • Overlapping routes

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    MotoCon
    @Tom-Grzelinski, No, the white arrows are ON the routeline, and indicate the first upcomming direction change. [image: image.jpeg] The blue routeline here is red due to traffic info by the way. I can confirm that the arrow grows with line thickness, something you could have tried for yourself as easily as I have just done. You don't need to live on MRA app for that (neither do I). At roundabouts there is a white arrow to enter the roundabout, and a new one only when you leave it. Like mentioned above, of course I would encourage, specifically for roundabouts, that the arrow shows the entry as well as the exit together. I don't know if that's possible though. The small black arrows only indicate the direction of the route, and yeah, of it overlaps they point to eachother.
  • Roads not appearing in Navigation app

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    Peter Zehentreiter
    @Matt-Anderson-0 Personally, I always send an email to this address and describe the problem... They always reply and try to help me. appsupport@here.com
  • Carplay vehicle location/arrow in wrong place

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    Corjan Meijerink
    @Rob-Kelley definitely have not seen it anymore
  • Versie 6 van Navigation Next app

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    superg
    Klopt, als je in beweging bent heeft AA het toetsenbord uitgeschakeld en kun je alleen praten met haar.
  • Machtiging tot Fysieke Activiteiten

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  • Voice commands cut off or become very quiet halfway through

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    Kevin Bird
    Thanks all
  • Automatische routeaanpassing bij werkzaamheden gaat vreemd.

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    Marinus van Deudekom
    yep dat kon ik bij de eerste screenhout alleen niet zien
  • Search from AA Auto not working

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    peha
    @Corjan-Meijerink Great to hear!
  • App not opening

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    Alliston
    I reinstalled the app to fix it, it was an iphone running latest IOS
  • Whats app link

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