@Lex.Kloet.RX said in Update 5.0.3 - Device management:
@Cleo blocking your account temporarily in case of having too many devices active, is an excellent manner to give "normal" users space to use the app on several devices and reduce the unwanted usage.
So far i read it's not a tempory blockage because you have to contact support to unlock it
The only thing you might be concerned about is the lack of response time. In my opinion, it would have been better to send a pop-up about this (rather) drastic change to accounts actively used on more than three devices a week before the transition, giving them enough time to manage everything.
Even if someone is about to reach the limit, a simple notification as a warning might be appropriate.
You can't assume your users have read every word of your manual.
Otherwise, this forum would be empty.
If you are on a trip, it's not strange to use multple devices as backup. If you have to halt your trip because of blocking a complete account i will not be happy but the boss who travel with me will certainly not be amused.
