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  4. Navigation stopped working during Tour

Navigation stopped working during Tour

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Thomas Neumeyerundefined Thomas Neumeyer

    I did this many times. App starts but map ist not moving. And I can not stop every hundert meters and restart again and hope that it works. I really love the App but at the moment I dont use it.

    white.mouseundefined Offline
    white.mouseundefined Offline
    white.mouse
    Valued contributor
    wrote last edited by
    #67
    This post is deleted!
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    • Thomas Neumeyerundefined Thomas Neumeyer

      Last tour yesterday from south Germany to north. Same issue after about two hours map stopped to move like GPS was stopping in the app. App itself was working but position was on the same spot after restart.

      Peter Zehentreiterundefined Offline
      Peter Zehentreiterundefined Offline
      Peter Zehentreiter
      wrote last edited by
      #68

      @Thomas-Neumeyer Hi Thomas, I am sorry to hear that you have some bad experience.

      I was driving yesterday over 500 km without any problem.

      I guess your current problems are related to the Ulefone.

      Hopefully you will have a better experience when you'll try another phone.

      I know it doesn't help right know.......

      Best regards
      Peter

      BMW R 1250 GS
      MRA Navigation & SilverFox C1 Controller
      BMW Connected Ride Cradle
      Wunderlich USB Ladebox mit Quadlock
      Pixel 9 "online"
      SPC Universal mount
      Motorola Edge 40 "offline"
      Sena SLR 3
      Sena 50 R

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      • Thomas Neumeyerundefined Offline
        Thomas Neumeyerundefined Offline
        Thomas Neumeyer
        wrote last edited by
        #69

        Thank you Peter

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        • Thomas Neumeyerundefined Thomas Neumeyer

          I translated it. Its a different problem. The routing stops and the position arrow does not move anymore. Closing the app does not help. It's asking if I want to continue the tour but its not follo8my movement. Only after several times closing the app it works but not for good and stopped again. So far no news about my ticket sent.

          Qualoundefined Offline
          Qualoundefined Offline
          Qualo
          wrote last edited by
          #70

          @Thomas-Neumeyer
          Hola Thomas

          Es exactamente el mismo problema. Pasadas una 2 / 3 horas la pantalla se congela y no recibo instrucciones, y el reinicio de la app no soluciona nada. Otras apps funcionan perfectamente.
          Ulefone me indica si quiero devolverla o si quiero enviarles el report de uso para ver que ocurre, pero esto último me han enviado instrucciones a medias y creo que la devolveré y listo, no quiero perder mas tiempo.

          Hi Thomas

          It's exactly the same problem. After 2 or 3 hours, the screen freezes and I don't receive any instructions, and restarting the app doesn't fix anything. Other apps work perfectly. Ulefone is asking if I want to return it or send them a usage report to see what's happening, but they only sent me half-baked instructions for the latter, and I think I'll just return it and be done with it; I don't want to waste any more time.

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          • Thomas Neumeyerundefined Offline
            Thomas Neumeyerundefined Offline
            Thomas Neumeyer
            wrote last edited by
            #71

            Thanks for sharing. I will contact Ulefone. Maybe they take it back. I just liked the brightness of the screen. Regards Thomas

            Marinus van Deudekomundefined 1 Reply Last reply
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            • Jörgenundefined Online
              Jörgenundefined Online
              Jörgen
              Valued contributor
              wrote last edited by
              #72

              Another 1000 km with the latest MRA version without any issues.

              Hardware
              iPhone 12 pro (iOS 26.2.1)
              iPad (7.Gen.) 18.7.3
              Oukitel RT3 Pro (Andr. 14)
              Wireless CarPlay mit (Elebest C650)
              Wired CarPlay (SEAT Arona - 2021)
              MRA Workshops in Deutsch sind hier zu finden

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              • Thomas Neumeyerundefined Thomas Neumeyer

                Thanks for sharing. I will contact Ulefone. Maybe they take it back. I just liked the brightness of the screen. Regards Thomas

                Marinus van Deudekomundefined Offline
                Marinus van Deudekomundefined Offline
                Marinus van Deudekom
                RouteXpert
                wrote last edited by
                #73

                @Thomas-Neumeyer as a last resort. Did you try setting it back to Factory settings and then start from scratch. Seems weird that you’re the only one with troubles. Maybe it works

                Honda Goldwing GL1500,
                Honda Silverwing GL 650
                DMD2 T865X 8 inch Android tablet using MRA next for navigation
                Garmin XT sold
                Samsung S24FE mounted on a Quadlock and using Android Auto in my car

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                • Jörgenundefined Online
                  Jörgenundefined Online
                  Jörgen
                  Valued contributor
                  wrote last edited by
                  #74

                  Additionally, are there any other apps running in the background?

                  Hardware
                  iPhone 12 pro (iOS 26.2.1)
                  iPad (7.Gen.) 18.7.3
                  Oukitel RT3 Pro (Andr. 14)
                  Wireless CarPlay mit (Elebest C650)
                  Wired CarPlay (SEAT Arona - 2021)
                  MRA Workshops in Deutsch sind hier zu finden

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                  0
                  • Thomas Neumeyerundefined Offline
                    Thomas Neumeyerundefined Offline
                    Thomas Neumeyer
                    wrote last edited by
                    #75

                    I made factory reset two times and no, there are no other apps in background. I also just installed myroute app to avoid any issues. I contacted Ulefone, lets see how this works. Strange is just that all other Apps for navigation are working.

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                    • Thomas Neumeyerundefined Offline
                      Thomas Neumeyerundefined Offline
                      Thomas Neumeyer
                      wrote last edited by
                      #76

                      And it seems that at least another user has the same problem with Ulefone.

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                      • Marinus van Deudekomundefined Offline
                        Marinus van Deudekomundefined Offline
                        Marinus van Deudekom
                        RouteXpert
                        wrote last edited by
                        #77

                        What does Ulefone say.
                        If they dont offer a solution mabey MRA support van help out via a ticket

                        Honda Goldwing GL1500,
                        Honda Silverwing GL 650
                        DMD2 T865X 8 inch Android tablet using MRA next for navigation
                        Garmin XT sold
                        Samsung S24FE mounted on a Quadlock and using Android Auto in my car

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                        0

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