Navigation stopped working during Tour

[TuonoPants]

App worked perfectly on today's ride, much better that last week when it was stopping all the time so hopefully it's fixed for me.
Pixel 8 phone with AA on a Chigee 6.

[Corjan Meijerink]

@TuonoPants great!

[Thomas Neumeyer]

I Put Tablet back to factory setting. Try it tomorrow.

[Con Hennekens]

@Thomas-Neumeyer, did you send the crash log, or a app embedded log file through a support ticket? The first option does not hold much information I am afraid.

[Thomas Neumeyer]

Hello Con, yes I sent the log file. Today the same issue. Navigation was perfect for three hours and then it stopped. Restart was possible but map was frozen. Without another app I would have been in trouble. Yesterday I put tablet to factory settings and installed the app new. No joy.

[Con Hennekens]

@Thomas-Neumeyer, Even when it freezes like you experienced, instead of using another app you can also just restart the MRA app, is it not?

[Thomas Neumeyer]

I did this many times. App starts but map ist not moving. And I can not stop every hundert meters and restart again and hope that it works. I really love the App but at the moment I dont use it.

[Peter Zehentreiter]

Did a 400 km ride today, App worked without any problem.

[Thomas Neumeyer]

That’s great to hear Peter. I have to report that not a single day the app was working without freezing. Nothing helped, no factory reset of the tablet and fresh installation. I can not use it anymore. Maybe it’s just on the Ulefone. I try Samsung when I am at home.

[guenniguenzelsen]

Hi
For me (as I have started this topic), the issue seems to be solved.
During my two-days tour it was working as expected with the updated v5.1.

Thanks
Thomas

[b0hd1]

@Thomas-Neumeyer On a Spanish BMW forum, there is another member with problems with Ulefone and MRA.