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Tracklog fails

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Edwin_Mundefined Offline
    Edwin_Mundefined Offline
    Edwin_M
    wrote last edited by
    #1

    A whole day of riding.
    Then when saving the tracklog it returns the message: not enough points or something like that. It did show a correct summary first.

    Anyway to retrieve? What can I be doing wrong?

    Samsung s24+ and Android auto

    Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

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    • Dave J 0undefined Offline
      Dave J 0undefined Offline
      Dave J 0
      Valued contributor
      wrote last edited by
      #2

      Had a similar problem on Sunday, 14 June 26 and lost the whole day’s ride. I have not been able to recover the tracklog. Not sure what happened.

      Kind Regards. Help where I can.
      Ducati Multistrada V4 Rally
      iPhone 15 Pro
      CHIGEE AIO-6 LTE
      Google Pixel 6 Pro - mounted on SP Connect Plus
      Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

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      • GT JWRundefined Offline
        GT JWRundefined Offline
        GT JWR
        Valued contributor
        wrote last edited by
        #3

        Did you have a good internet connection when the tracklog was stopped? I had a similar issue on a multi day trip last year, and at the end of the day when the tracklog was stopped, it appeared that all was well, however, I don't believe the entire tracklog was saved - and the only thing I could trace it back to was a spotty internet connection at that time. Just a guess.

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        • Marinus van Deudekomundefined Offline
          Marinus van Deudekomundefined Offline
          Marinus van Deudekom
          RouteXpert
          wrote last edited by
          #4

          Are your logs in the qeue waiting to be uploaded?

          Honda Goldwing GL1500,
          Honda Silverwing GL 650
          DMD2 T865X 8 inch Android tablet using MRA next for navigation
          Garmin XT sold
          Samsung S24FE mounted on a Quadlock and using Android Auto in my car

          Dave J 0undefined Edwin_Mundefined 2 Replies Last reply
          0
          • Marinus van Deudekomundefined Marinus van Deudekom

            Are your logs in the qeue waiting to be uploaded?

            Dave J 0undefined Offline
            Dave J 0undefined Offline
            Dave J 0
            Valued contributor
            wrote last edited by
            #5

            @Marinus-van-Deudekom I thought that you could not see the upload queue anymore? Nonetheless, the tracklog was not able to be saved for the same message mentioned earlier. I had good data connections and the yellow record track was showing throughout my trip. Not had this problem for a while and the first time on Sunday with the 5.2 version.

            Kind Regards. Help where I can.
            Ducati Multistrada V4 Rally
            iPhone 15 Pro
            CHIGEE AIO-6 LTE
            Google Pixel 6 Pro - mounted on SP Connect Plus
            Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

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            • Marinus van Deudekomundefined Marinus van Deudekom

              Are your logs in the qeue waiting to be uploaded?

              Edwin_Mundefined Offline
              Edwin_Mundefined Offline
              Edwin_M
              wrote last edited by Edwin_M
              #6

              @Marinus-van-Deudekom can't see anything.
              It seems gone 😞

              Doing the route des grand Alpes, was hoping for good tracklog but 😭🤔😢

              Most annoying, it looked OK, then save. => not enough coordinates..
              And gone it is..

              Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

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              • Edwin_Mundefined Offline
                Edwin_Mundefined Offline
                Edwin_M
                wrote last edited by
                #7

                Today it worked as expected

                Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

                Brian McGundefined 1 Reply Last reply
                0
                • Edwin_Mundefined Edwin_M

                  Today it worked as expected

                  Brian McGundefined Away
                  Brian McGundefined Away
                  Brian McG
                  wrote last edited by
                  #8

                  @Edwin_M this is just a wild guess but do you have the function "Pause tracklog automatically" enabled?
                  0136ab6c-40f0-4318-a52f-241d723043ed-image.jpeg
                  It can be found in "Settings > Navigation Settings > Functional"
                  the guess is that somehow the "pause" is being activated & then never re-activated or it is somehow interfering with the completion of the log
                  like I say, just a wild guess but might help if the state of this setting was known

                  BlackView BV7100, Android 12
                  Navigate "Routes as Tracks" in Offline mode with Offline Maps
                  No Wifi, no internet, no interruptions, works well

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