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  4. Tracklog fails

Tracklog fails

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Marinus van Deudekomundefined Offline
    Marinus van Deudekomundefined Offline
    Marinus van Deudekom
    RouteXpert
    wrote last edited by
    #4

    Are your logs in the qeue waiting to be uploaded?

    Honda Goldwing GL1500,
    Honda Silverwing GL 650
    DMD2 T865X 8 inch Android tablet using MRA next for navigation
    Garmin XT sold
    Samsung S24FE mounted on a Quadlock and using Android Auto in my car

    Dave J 0undefined Edwin_Mundefined 2 Replies Last reply
    0
    • Marinus van Deudekomundefined Marinus van Deudekom

      Are your logs in the qeue waiting to be uploaded?

      Dave J 0undefined Offline
      Dave J 0undefined Offline
      Dave J 0
      Valued contributor
      wrote last edited by
      #5

      @Marinus-van-Deudekom I thought that you could not see the upload queue anymore? Nonetheless, the tracklog was not able to be saved for the same message mentioned earlier. I had good data connections and the yellow record track was showing throughout my trip. Not had this problem for a while and the first time on Sunday with the 5.2 version.

      Kind Regards. Help where I can.
      Ducati Multistrada V4 Rally
      iPhone 15 Pro
      CHIGEE AIO-6 LTE
      Google Pixel 6 Pro - mounted on SP Connect Plus
      Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

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      • Marinus van Deudekomundefined Marinus van Deudekom

        Are your logs in the qeue waiting to be uploaded?

        Edwin_Mundefined Offline
        Edwin_Mundefined Offline
        Edwin_M
        wrote last edited by Edwin_M
        #6

        @Marinus-van-Deudekom can't see anything.
        It seems gone 😞

        Doing the route des grand Alpes, was hoping for good tracklog but πŸ˜­πŸ€”πŸ˜’

        Most annoying, it looked OK, then save. => not enough coordinates..
        And gone it is..

        Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

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        • Edwin_Mundefined Offline
          Edwin_Mundefined Offline
          Edwin_M
          wrote last edited by
          #7

          Today it worked as expected

          Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

          Brian McGundefined 1 Reply Last reply
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          • Edwin_Mundefined Edwin_M

            Today it worked as expected

            Brian McGundefined Offline
            Brian McGundefined Offline
            Brian McG
            wrote last edited by
            #8

            @Edwin_M this is just a wild guess but do you have the function "Pause tracklog automatically" enabled?
            0136ab6c-40f0-4318-a52f-241d723043ed-image.jpeg
            It can be found in "Settings > Navigation Settings > Functional"
            the guess is that somehow the "pause" is being activated & then never re-activated or it is somehow interfering with the completion of the log
            like I say, just a wild guess but might help if the state of this setting was known

            BlackView BV7100, Android 12
            Navigate "Routes as Tracks" in Offline mode with Offline Maps
            No Wifi, no internet, no interruptions, works well

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            • Edwin_Mundefined Offline
              Edwin_Mundefined Offline
              Edwin_M
              wrote last edited by
              #9

              The setting is on. Today the tracklog was also good πŸ€”

              Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

              Edwin_Mundefined 1 Reply Last reply
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              • Edwin_Mundefined Edwin_M

                The setting is on. Today the tracklog was also good πŸ€”

                Edwin_Mundefined Offline
                Edwin_Mundefined Offline
                Edwin_M
                wrote last edited by
                #10

                Tracklogs are not kind to me 😭 missed quit a bit 1000049064.jpg

                Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

                Nick Carthewundefined 1 Reply Last reply
                0
                • Edwin_Mundefined Edwin_M

                  Tracklogs are not kind to me 😭 missed quit a bit 1000049064.jpg

                  Nick Carthewundefined Online
                  Nick Carthewundefined Online
                  Nick Carthew
                  RouteXpert
                  wrote last edited by
                  #11

                  @Edwin_M Have you given the app permission to Always use your location? Your screenshot suggests you haven’t. If you are using AndroidAuto or CarPlay and the phone screen turns off, without Always use location the tracklogs will show straight lines.

                  Always willing to help if I can.
                  Triumph Tiger 1200 XRT called Tina.
                  MRA Navigation Next and SilverFox BJ8

                  Edwin_Mundefined 1 Reply Last reply
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                  • Nick Carthewundefined Nick Carthew

                    @Edwin_M Have you given the app permission to Always use your location? Your screenshot suggests you haven’t. If you are using AndroidAuto or CarPlay and the phone screen turns off, without Always use location the tracklogs will show straight lines.

                    Edwin_Mundefined Offline
                    Edwin_Mundefined Offline
                    Edwin_M
                    wrote last edited by
                    #12

                    @Nick-Carthew yes, yesterday was fine, today again a miss

                    Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

                    Nick Carthewundefined Guzzistundefined 2 Replies Last reply
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                    • Edwin_Mundefined Edwin_M

                      @Nick-Carthew yes, yesterday was fine, today again a miss

                      Nick Carthewundefined Online
                      Nick Carthewundefined Online
                      Nick Carthew
                      RouteXpert
                      wrote last edited by
                      #13

                      @Edwin_M Something is stopping your location from being registered, this is why you see the straight line.

                      Always willing to help if I can.
                      Triumph Tiger 1200 XRT called Tina.
                      MRA Navigation Next and SilverFox BJ8

                      1 Reply Last reply
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                      • Edwin_Mundefined Edwin_M

                        @Nick-Carthew yes, yesterday was fine, today again a miss

                        Guzzistundefined Online
                        Guzzistundefined Online
                        Guzzist
                        Valued contributor
                        wrote last edited by
                        #14

                        @Edwin_M hmmm - usually if there is no internet connection in the moment of ending a ride and saving a tracklog - a message pops up, the upload will be done later.
                        If later an internet connection is established, you need to open your profile (avatar), then you can see a message "an upload is waiting" and a button [upload]. Just tap it and everything is fine.

                        Nothing is impossible ;-)
                        In past: GARMIN Zumo 210->GARMIN Zumo 395->GARMIN XT=> now: DMD T865-X + MyRoute-App, LocusMaps, OsmAnd.
                        In past: GARMIN MapSource ->GARMIN BaseCamp->Tyre->Kurviger->Calimoto=> now: MRA-Routplanner.

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