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Tracklog fails

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • GT JWRundefined Offline
    GT JWRundefined Offline
    GT JWR
    Valued contributor
    wrote last edited by
    #3

    Did you have a good internet connection when the tracklog was stopped? I had a similar issue on a multi day trip last year, and at the end of the day when the tracklog was stopped, it appeared that all was well, however, I don't believe the entire tracklog was saved - and the only thing I could trace it back to was a spotty internet connection at that time. Just a guess.

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    • Marinus van Deudekomundefined Do not disturb
      Marinus van Deudekomundefined Do not disturb
      Marinus van Deudekom
      RouteXpert
      wrote last edited by
      #4

      Are your logs in the qeue waiting to be uploaded?

      Honda Goldwing GL1500,
      Honda Silverwing GL 650
      DMD2 T865X 8 inch Android tablet using MRA next for navigation
      Garmin XT sold
      Samsung S24FE mounted on a Quadlock and using Android Auto in my car

      Dave J 0undefined Edwin_Mundefined 2 Replies Last reply
      0
      • Marinus van Deudekomundefined Marinus van Deudekom

        Are your logs in the qeue waiting to be uploaded?

        Dave J 0undefined Offline
        Dave J 0undefined Offline
        Dave J 0
        Valued contributor
        wrote last edited by
        #5

        @Marinus-van-Deudekom I thought that you could not see the upload queue anymore? Nonetheless, the tracklog was not able to be saved for the same message mentioned earlier. I had good data connections and the yellow record track was showing throughout my trip. Not had this problem for a while and the first time on Sunday with the 5.2 version.

        Kind Regards. Help where I can.
        Ducati Multistrada V4 Rally
        iPhone 15 Pro
        CHIGEE AIO-6 LTE
        Google Pixel 6 Pro - mounted on SP Connect Plus
        Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

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        • Marinus van Deudekomundefined Marinus van Deudekom

          Are your logs in the qeue waiting to be uploaded?

          Edwin_Mundefined Offline
          Edwin_Mundefined Offline
          Edwin_M
          wrote last edited by Edwin_M
          #6

          @Marinus-van-Deudekom can't see anything.
          It seems gone 😞

          Doing the route des grand Alpes, was hoping for good tracklog but πŸ˜­πŸ€”πŸ˜’

          Most annoying, it looked OK, then save. => not enough coordinates..
          And gone it is..

          Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

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          • Edwin_Mundefined Offline
            Edwin_Mundefined Offline
            Edwin_M
            wrote last edited by
            #7

            Today it worked as expected

            Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

            Brian McGundefined 1 Reply Last reply
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            • Edwin_Mundefined Edwin_M

              Today it worked as expected

              Brian McGundefined Offline
              Brian McGundefined Offline
              Brian McG
              wrote last edited by
              #8

              @Edwin_M this is just a wild guess but do you have the function "Pause tracklog automatically" enabled?
              0136ab6c-40f0-4318-a52f-241d723043ed-image.jpeg
              It can be found in "Settings > Navigation Settings > Functional"
              the guess is that somehow the "pause" is being activated & then never re-activated or it is somehow interfering with the completion of the log
              like I say, just a wild guess but might help if the state of this setting was known

              BlackView BV7100, Android 12
              Navigate "Routes as Tracks" in Offline mode with Offline Maps
              No Wifi, no internet, no interruptions, works well

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              • Edwin_Mundefined Offline
                Edwin_Mundefined Offline
                Edwin_M
                wrote last edited by
                #9

                The setting is on. Today the tracklog was also good πŸ€”

                Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

                Edwin_Mundefined 1 Reply Last reply
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                • Edwin_Mundefined Edwin_M

                  The setting is on. Today the tracklog was also good πŸ€”

                  Edwin_Mundefined Offline
                  Edwin_Mundefined Offline
                  Edwin_M
                  wrote last edited by
                  #10

                  Tracklogs are not kind to me 😭 missed quit a bit 1000049064.jpg

                  Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

                  Nick Carthewundefined 1 Reply Last reply
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                  • Edwin_Mundefined Edwin_M

                    Tracklogs are not kind to me 😭 missed quit a bit 1000049064.jpg

                    Nick Carthewundefined Online
                    Nick Carthewundefined Online
                    Nick Carthew
                    RouteXpert
                    wrote last edited by
                    #11

                    @Edwin_M Have you given the app permission to Always use your location? Your screenshot suggests you haven’t. If you are using AndroidAuto or CarPlay and the phone screen turns off, without Always use location the tracklogs will show straight lines.

                    Always willing to help if I can.
                    Triumph Tiger 1200 XRT called Tina.
                    MRA Navigation Next and SilverFox BJ8

                    Edwin_Mundefined 1 Reply Last reply
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                    • Nick Carthewundefined Nick Carthew

                      @Edwin_M Have you given the app permission to Always use your location? Your screenshot suggests you haven’t. If you are using AndroidAuto or CarPlay and the phone screen turns off, without Always use location the tracklogs will show straight lines.

                      Edwin_Mundefined Offline
                      Edwin_Mundefined Offline
                      Edwin_M
                      wrote last edited by
                      #12

                      @Nick-Carthew yes, yesterday was fine, today again a miss

                      Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

                      Nick Carthewundefined 1 Reply Last reply
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                      • Edwin_Mundefined Edwin_M

                        @Nick-Carthew yes, yesterday was fine, today again a miss

                        Nick Carthewundefined Online
                        Nick Carthewundefined Online
                        Nick Carthew
                        RouteXpert
                        wrote last edited by
                        #13

                        @Edwin_M Something is stopping your location from being registered, this is why you see the straight line.

                        Always willing to help if I can.
                        Triumph Tiger 1200 XRT called Tina.
                        MRA Navigation Next and SilverFox BJ8

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