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Audio cuttet via Bluetooth

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Con Hennekensundefined Con Hennekens

    @Haug said in Audio cuttet via Bluetooth:

    The same happens, if I just connect a headphone.

    Wait a minute... Assuming you plug the headphone into your phone: Are you saying this also occurs if audio comes directly from your phone...?

    Haugundefined Offline
    Haugundefined Offline
    Haug
    wrote on last edited by
    #32

    @Con-Hennekens it’s a Bluetooth headset

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    • Con Hennekensundefined Con Hennekens

      @Haug said in Audio cuttet via Bluetooth:

      The same happens, if I just connect a headphone.

      Wait a minute... Assuming you plug the headphone into your phone: Are you saying this also occurs if audio comes directly from your phone...?

      Haugundefined Offline
      Haugundefined Offline
      Haug
      wrote on last edited by
      #33

      @Con-Hennekens
      Directly via speaker in the phone, there is no problem

      Haugundefined 1 Reply Last reply
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      • Haugundefined Haug

        @Con-Hennekens
        Directly via speaker in the phone, there is no problem

        Haugundefined Offline
        Haugundefined Offline
        Haug
        wrote on last edited by
        #34

        Ok, could you reproduce this error?

        Con Hennekensundefined 1 Reply Last reply
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        • Haugundefined Haug

          Ok, could you reproduce this error?

          Con Hennekensundefined Offline
          Con Hennekensundefined Offline
          Con Hennekens
          Alpha tester
          wrote on last edited by
          #35

          @Haug, No I cannot reproduce it, because on my devices it does not occur anymore. I bet your headset is one with intercom function active, which is why it needs to do audio ducking for the navigation instructions. It looks like it is doing that purely based on volume monitoring. If you don't use the intercom function, you could try pairing your phone as intercom, it will probably become higher up in the chain of priorities.

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

          richard 3vundefined Haugundefined 2 Replies Last reply
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          • Con Hennekensundefined Con Hennekens

            @Haug, No I cannot reproduce it, because on my devices it does not occur anymore. I bet your headset is one with intercom function active, which is why it needs to do audio ducking for the navigation instructions. It looks like it is doing that purely based on volume monitoring. If you don't use the intercom function, you could try pairing your phone as intercom, it will probably become higher up in the chain of priorities.

            richard 3vundefined Offline
            richard 3vundefined Offline
            richard 3v
            wrote on last edited by
            #36

            @Con-Hennekens said in Audio cuttet via Bluetooth:

            If you don't use the intercom function, you could try pairing your phone as intercom, it will probably become higher up in the chain of priorities.

            That's an interesting concept !

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            • Con Hennekensundefined Con Hennekens

              @Haug, No I cannot reproduce it, because on my devices it does not occur anymore. I bet your headset is one with intercom function active, which is why it needs to do audio ducking for the navigation instructions. It looks like it is doing that purely based on volume monitoring. If you don't use the intercom function, you could try pairing your phone as intercom, it will probably become higher up in the chain of priorities.

              Haugundefined Offline
              Haugundefined Offline
              Haug
              wrote on last edited by
              #37

              @Con-Hennekens
              I do use Intercom on my bike but I repeat: the same Problem exist with my carradio (Bluetooth Connection) and with a jabra Bluetooth headphone.

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              • Haugundefined Offline
                Haugundefined Offline
                Haug
                wrote on last edited by
                #38

                Did something change about this issue in the latest update?

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                • Aiello antoninoundefined Offline
                  Aiello antoninoundefined Offline
                  Aiello antonino
                  wrote on last edited by Aiello antonino
                  #39

                  I read on the Apple Facebook pages, that many users with iOS 26 are having problems with CarPlay, that's why I haven't updated yet and I stayed on iOS 18, but the behavior is strange that it also happens with the intercom connected directly to the CP, I also use the same configuration, I think it's useless to interpose an additional device when the audio source still comes from the iPhone, it goes through CP and then goes to the intercom...

                  Haugundefined 1 Reply Last reply
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                  • Hubert Thoringundefined Offline
                    Hubert Thoringundefined Offline
                    Hubert Thoring
                    Valued contributor
                    wrote on last edited by
                    #40

                    @Aiello-antonino
                    I would switch to iOS 26.2..

                    VG Hubert
                    Info Beta Test "Next App" dazu die Hardware .
                    iPad 9. Gen iOS 26.3 / iPhone 16e iOS 26.3/ iPhone Xr iOS 18.7.5 / PC mit MS Win11 /❗️MyRoute-App im Cradel und Remotek-One❗️ Info zu MRA & Remotek One

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                    • Aiello antoninoundefined Offline
                      Aiello antoninoundefined Offline
                      Aiello antonino
                      wrote on last edited by Aiello antonino
                      #41

                      Honestly, I think I'll wait any longer, I still read about a lot of problems...

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                      • Corjan Meijerinkundefined Corjan Meijerink

                        In the 5.0.1 update coming week it will be possible to configure your own audio delay 🙂

                        Nomko Nomdenundefined Offline
                        Nomko Nomdenundefined Offline
                        Nomko Nomden
                        wrote on last edited by
                        #42

                        @Corjan-Meijerink said in Audio cuttet via Bluetooth:

                        In the 5.0.1 update coming week it will be possible to configure your own audio delay 🙂

                        where can we configure this?

                        | MRA Gold Member |
                        | Garmin Zumo XT + BMW K1200GT |
                        | MRA Next + Kawasaki Z650 |

                        Nick Carthewundefined 1 Reply Last reply
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                        • Nomko Nomdenundefined Nomko Nomden

                          @Corjan-Meijerink said in Audio cuttet via Bluetooth:

                          In the 5.0.1 update coming week it will be possible to configure your own audio delay 🙂

                          where can we configure this?

                          Nick Carthewundefined Offline
                          Nick Carthewundefined Offline
                          Nick Carthew
                          RouteXpert
                          wrote on last edited by
                          #43

                          @Nomko-Nomden Navigation settings > Audio

                          d10ee8bb-305d-420a-9d1b-67202dc8a943-image.png

                          Always willing to help if I can.
                          Triumph Tiger 1200 XRT called Tina.
                          MRA Navigation Next and SilverFox BJ8

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                          • Aiello antoninoundefined Aiello antonino

                            I read on the Apple Facebook pages, that many users with iOS 26 are having problems with CarPlay, that's why I haven't updated yet and I stayed on iOS 18, but the behavior is strange that it also happens with the intercom connected directly to the CP, I also use the same configuration, I think it's useless to interpose an additional device when the audio source still comes from the iPhone, it goes through CP and then goes to the intercom...

                            Haugundefined Offline
                            Haugundefined Offline
                            Haug
                            wrote on last edited by
                            #44

                            @Aiello-antonino
                            Audio goes not through CarPlay device, it goes directly from iPhone to bluetooth headset

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                            • Haugundefined Offline
                              Haugundefined Offline
                              Haug
                              wrote on last edited by
                              #45

                              Any new experience about this problem?

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                              • Haugundefined Offline
                                Haugundefined Offline
                                Haug
                                wrote on last edited by
                                #46

                                @Corjan-Meijerink:
                                Hello Corjan, today I tested several things regarding Audio via Bluetooth.

                                1. Bluetooth connection Iphone 15( IOS 26.2) to my Car-Audio System (Audi OEM - no Carplay) >> always the first 2 Seconds of a Audio Command are missing. It does not matter, whether the slider for the delay is at ZERO or at 2sec. The cut at the beginning is always the same!

                                  1. Bluetooth connection Iphone 12( IOS 26.01) to my Car-Audio System (Audi OEM - no Carplay) >> always the first 2 Seconds of a Audio Command are missing. It does not matter, whether the slider for the delay is at ZERO or at 2sec. The cut at the beginning is always the same!
                                2. Bluetooth connection Iphone 15( IOS 26.2) to my Jabra Envolve 2 65 Headset >> always the first 2 Seconds of a Audio Command are missing. It does not matter, whether the slider for the delay is at ZERO or at 2sec. The cut at the beginning is always the same!

                                3. Bluetooth connection Iphone 15( IOS 26.2) to Sena SRL2 Helmet Headset >> always the first 2 Seconds of a Audio Command are missing. It does not matter, whether the slider for the delay is at ZERO or at 2sec. The cut at the beginning is always the same!

                                now the interesting thing!

                                1. Bluetooth connection Iphone 15( IOS 26.2) to Apple AirPods >> the voice of Myroute App comes perfect and without any cut and it has no effect, if the slider for delay is at Zero or at 2 Sec.

                                Then I did the same tests with Scenic Navi APP, which has as well a slider for the delay. It works perfect with all Bluetooth devices, if I set the delay to 2 Sec.

                                I really have the feeling, that the delay slider is not working at all in MRA.
                                Could you pleas check again?

                                Then the question is, what is different between Apple Airpods and all other Bluetooth devices?

                                Could you please again investigate in this problem? Please let me know, if I can help something to fix this problem.

                                Many Thanks in Advance and Regards

                                Günter

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                                • Haugundefined Offline
                                  Haugundefined Offline
                                  Haug
                                  wrote last edited by
                                  #47

                                  @Corjan-Meijerink: did you read my Post about my tests? Did not get any reply from you.

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                                  • Corjan Meijerinkundefined Offline
                                    Corjan Meijerinkundefined Offline
                                    Corjan Meijerink
                                    Developer
                                    wrote last edited by
                                    #48

                                    Yes, I read your test! Indeed interesting.

                                    I will check the audio delay setting in the upcoming 5.1 update 🙂

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                                    • Corjan Meijerinkundefined Offline
                                      Corjan Meijerinkundefined Offline
                                      Corjan Meijerink
                                      Developer
                                      wrote last edited by
                                      #49

                                      I've made some changes in 5.0.4! 😃

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