@Corjan-Meijerink After riding the route last Wednesday it is possible the HERE map is using information about the roads when they were really torn up after Hurricane Helene at the end of last year as some of them were still in pretty bad shape when we rode them and you could see where one lane the road had been washed completely out. If the HERE map is using data from late last year it is likely that at that time their estimation of the time that it would take to ride this route would be accurate. Perhaps a future map update will resolve the issue. That's a very plausible explanation. Thanks! I don't like mysteries, and I'll consider this one solved!

@Ariel There is no app available for Mac as @Corjan-Meijerink already indicated for this. That also makes your problem so strange. You indicate that you experience the problem on a Mac, but share screenshots of the (iOS?) App. Again, which Mac and browser are you using? Or do you use the app on a phone or tablet (not on a Mac ). We would like to help you, but we need more information

@Corjan-Meijerink Thanks for the response Corjan. I had already tried that. If I set my default transport mode to Car in my profile I still get the exact same message when I create a new route from a track, or when I switch from the OpenStreetMap to one of the other two maps then back again. Here's a suggestion: If it was working as you indicated and I had my default mode set to Motorcycle, a better informational message would be something like "OpenStreet Map does not support your profile's default Motorcycle transport mode that was used when creating this route. OpenStreetMap will use the Driving transport mode instead". Thanks, Steve

@Nick-Carthew Thanks! I kind of figured it was a limitation of the software.

@Jörgen Hallo Jörgen, danke für die schnelle Antwort. Ich habe gestern schon mehrfach die Punkte verschoben, dann hat es gepasst aber beim nächsten öffnen der Route hat es dann wieder nicht gestimmt. Ich hab nun noch mehrere Punkte auf der Nockalmstrecke eingesetzt ( an dieser Stelle passt das jetzt) ABER korrekt ist das meiner Meinung nach nicht! Wenn ich jetzt die saisonalen Sperrungen aktiviere, dann geht die Route trotzdem über die Nockalm aber die anderen Pässe werden blockiert so wie es sein sollte. Bitte sei so nett und nimm mal den Hacken bei Sperrungen raus und mach Dir selber ein Bild. https://www.myrouteapp.com/de/social/route/10672011?mode=share [image: 1741594002787-4d249042-620f-4aa3-8f5d-e1a6e1bda5c7-image.png] Zum Vergleich hier noch die identische Route berechnet in Tom Tom. Nach meinem Verständnis sollte das so auch in Here funktionieren https://www.myrouteapp.com/de/social/route/10685894?mode=share [image: 1741597251122-673ab92c-e500-494e-8ec8-f7b680651e0c-image.png]

@Captain-Haddock Sorry for the late reply. I use the iPhone, and I have the same results as you. The PC (Windows) saves pdf with miles (I am in the USA, so I have everything set up in miles,) the iPhone saves the route in km, and part in Dutch. I haven't used the iPhone previously to save the routes, that's why I did not see that. PC version [image: 1741387739488-d2a7a4aa-6b09-4503-9e9a-0165ec568d0a-image.png] iPhone version [image: 1741387600632-img_4455.png]

@Erik-3f said in My route app werkt niet meer op pc: @Nomko-Nomden Ik werk met google, maar probleem is weer weg. geen idee wat de oorzaak is/was. Maar bedankt voor de hulp1 Hou het maar op zo'n onverklaarbare bug die es weer z'n kop opstak

@David-Ghosh when something like that happens, 90% chance it's due to that particular street situation (one-way street, off-road, seasonal closure, limited traffic etc). So make sure settings are all good. If nothing of this helps, the way to force a straight line is to press the waypoint and then select "skip"[image: 1741043045090-screenshot_20250304_000151.jpg] .

@Gregory-b If you turn on Disable Seasonal Closures in the toolkit, this should allow you to continue planning without the annoying loop.

@Jos-van-Halbeek Het is in mijn ervaring in bijna alle gevallen goed mogelijk om een route gelijk te trekken op alle kaarten (in MRA met gebruik van de "Compare route with" functie) door het plaatsen van een paar extra routepunten (en inderdaad het uitschakelen van de seizoensafsluitingen). Enige uitzondering is als een bepaalde weg wel op de ene en helemaal niet op de andere kaart staat. Dit is helaas de praktijk in een wereld met verschillende systemen van verschillende aanbieders die verschillende kaarten en navigatiealgoritmen gebruiken.

@Con-Hennekens Tried English when I originally posted, just tried Dutch now, same results for each of the maps (OSM, TomTom: no; HERE: yes).

@Flavio-Silva Can you place a route point next to the gate and then copy and paste the coordinates in this forum please. [image: 1739994806016-1d69096d-fe6d-413e-8171-cdf08f57a40e-image.png]

@John-S-Parry perfect, thanks for confirming!

It has! That was quick, many thanks.

@Jurg-van-t-Hof I'd kindly request you to make a support ticket about this. The blog isn't in beta - it's actually very old and not the best maintained

@Adrian-Avram may also because News: "TomTom, one of the world's leading navigation companies, has announced that it will stop selling its GPS devices in the United States and Canada, due to falling demand and the rise of mobile applications like Google Maps, Plans or Waze."

@Helmut-Amon Also ich habe gerade eine Route von Stuttgart nach Lissabon mit zunächst 2 Wegpunkten geplant. Gerechnet wurde auf der Here Map und es waren keine Einschränkungen gesetzt. Streckenlänge ca. 2300 km. Dann habe ich die Route durch das Einfügen weitere Wegpunkte etwas verfeinert. Damit stand dann das „Grundgerüst“ der Route. Anschließend wurde die Route in Tagesetappen geteilt und die einzelnen Abschnitte dann im Detail ausgearbeitet.

@Thomas-Neumeyer @richtea999 It isn’t a fixed maximum distance that restricts the generating of a route, it is to do with how many nodes. A very curvy route would contain a lot more nodes than a straight route. I am sure that there will be big improvements in the Scenic route generator, including messages when the website receives its update.