What operating system are you using and can the systems file explorer "see" the device?

Albyus said: @LE-DIZES-Freddy said: @Albyus È il routing di OpenStreetMap (OSM) a causare questo problema. Utilizza HERE o TOMTOM e il problema scomparirà. traduction Google Ci provo, grazie !! Adesso SI !!!!! tutta un altra cosa, grazie !!!!!!!!!

Hello, The support team gave me a workaround to use and it works so far, you should open a support ticket if you haven't already. 1 - they reset my subscription 2 - instructed me to open my route on my phone before the bike booted up Hope this helps Steve

@Brian-McG Thank you Brian !!! - this works perfectly - will keep on planning my jaunt round Europe with a little more confidence in MRA

@richard-3v you could also try setting the off road/skip function on the point you have at Rotterdam this will then draw a straight line path from Hull-Rotterdam [image: 1783454367952-823b761d-cf54-4921-b23c-9276985f5730-image.jpeg]

@Simon-James-Hancock You might (temporarily) use an OSM map for Morocco in your Garmin.

@Nick-Carthew I got it, Nick! I forgot to turn on the Toolkit options for it... Doh!

@Reinhard-Punz I think the system is working pretty much as intended Any avoidance setting set in the MRA web planner is set the same in the MRA app for that route, the settings are part of the route & are synchronised in your account When planning if you want to ignore road closures then "Disable Seasonal Closure" option should be enabled this way you can plan the path you want to take regardless of what the road situation maybe today, in 6 months or a year from now The term "Seasonal" is a poor description of what the function does, originally it was for winter high mountain passes but its function has been expanded so now it also ignores temporary road closures If in the navigation app you decide to be online allow traffic aware route calculations of course the app will recalculate the route with the current data it has available As you have correctly discovered if you want to ride a route exactly as you have planned then you have to ride the path as a track & for complete peace of mind be in offline mode, that way nothing can interfere with your plan If you want to ride as a route then your open to changes being made to the planned path You cant blame the app for doing what you tell it to do In your settings you may find it useful to enable the function "Navigation Settings > Screen Layout > Lines > Show Original Route" This displays a white line of the original route/track on the background of the map so you can easily see where the directional path is deviating from the original planed path

Sorted - thanks guys. I thought I had deleted the app off the Android…..but I hadn’t. I’m not an Android person. Thanks again for your time and patience.

I also find the Expand feature to be extremely frustrating at times. Here's an example where I created a 293.63km route with 8 waypoints. I currently export my routes to my Garmin 595 so want to Expand the route to include some extra shaping points. I Expand the route to 15 points total and the new route goes from 293.63km to 553.54km!!!! Note that my original points are all in the correct order. I sure hope that this feature can both be retained and improved in the new planner as when it works it can be very useful. [image: 1783061325878-09d07ea9-0e65-4257-8099-90bd579e7513-image-resized.jpeg] [image: 1783061445829-e160e070-b034-4ac2-9cbb-4cb9c009eec4-image-resized.jpeg]

@Kevin-OSullivan you might want to try the OpenStreetMap navigation app > Osmand for places a bit more off the beaten path The UI is a bit clunky but if you plan your routes in MRA & then transfer a gpx to Osmand for navigation, it works as well as most other navigation apps you do need to download to your phone all the maps for the areas you intend navigating these can be large & there are limits on how many areas/downloads you can get

@Guzt I normally don't use the connector but I downloaded onto a Win11 machine today to try it again and try to help someone in this thread. https://forum.myrouteapp.com/topic/11276/is-it-me/4 It worked fine. I can only suggest that you look again at your Windows security settings and see if there is something stopping the the connector "seeing" the ZumoXT as the connector opens or blocking data being downloaded from the website . In my case if the device was visible in file explorer it was visible to the connector. If I booted into Win11 (after using it in Linux on a dual boot machine) the connector could not "See" the ZumoXT but then neither could windows explorer until the device was unplugged from the USB port and plugged in again. In any case it is easier to put files directly into the device or SD card via explorer or to use the Garmin "Drive" app.

Sometimes the Street View does not activate automatically, as in the roads do not light up Blue. You may need to click on some road to give it a kick in the butt....

Maybe it's because of a WP limit to the 50 pieces ... also with the VI .., I don't have the N6 anymore. Sometimes I know a calculation was not executed in the N6. Maybe check ... choose WP under Reduce Toolkits.. as a test with a copy of the route.

Misschien dat wanneer je een datum invoert dat de passen wel open zijn

I have 100GB free...I wouldn't say it's a space problem...

@Tom-Balmer, I would not be surprised if it is a local caching problem. Try to remove cached data for myrouteapp.com.

Naar plan.tomtom. wordt juist de track overgezet en niet de route. De track is juist vormvast en wordt eventueel alleen door wegwerkzaamheden gewijzigd.

@Brett-Bartick it is probably historical as setting the map layer to default to OpenStreetMap was probably easier to code, everyone including Basic account users have access to the OpenStreetMap layer if the default map was set to follow your personal map settings then I think that is extra work to code, not a huge amount extra but still some extra work for the developers to code as it would need to access your account capabilities/subscription level maybe in the new web planner this might be changed but for the current version I definitely think not in truth I think the "Animate" feature is a nice idea but pretty much pointless

Oeps ik had ook met die spelcheckerfout : bereiden ipv berijden maar de route voorbereiden klinkt dan wel goed.