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  4. Mobile Phone Battery usage - Any News??

Mobile Phone Battery usage - Any News??

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • GT JWRundefined GT JWR

    @M-Schrijver @NICK CARTHEW impossible to charge at room temperature all the time. Just finished a 10 day, 4000mi bike trip, where ambient temps were in excess of 90degF (12degC = 54degF....at those temps, I also do not have issues) for 6 of those days. With the combination of excessive battery drain by the app, and the added heat of the charging, combined with the ambient temp rendered MRA nav 100% useless, as the phone also goes into protect mode and dims the screen and it cannot be seen. It got shelved on day 3, and Scenic app took over....flawlessly, I might add.

    So as @Rajp mentions, I too, am curious as to why Scenic (and Google, and Apple to name a few others), do not have such a severe issue?

    And for the critics out there that will see this as negative, perahps it is, however, the only way to improve is to know the issues. As mentioned many times, this has been a known issue for over a year, no matter if it is a HERE problem or not, it is MRA's name on the app, therefore, the critique must go there. It's like having issues with a vehicle purchased at a dealership - it is the dealership that you deal with when issues arrive, not directly with the manufacturer.

    Marinus van Deudekomundefined Offline
    Marinus van Deudekomundefined Offline
    Marinus van Deudekom
    RouteXperts
    wrote on last edited by
    #41

    @GT-JWR just back from a 8 days tour in Luxemburg. I found out that when navigating offline the battery drain was less
    I was surprised myself. My quadlock could keep up and most of the days I ended with more than 20% power left

    Honda Goldwing GL1500,
    Honda Silverwing GL 650
    DMD2 T865X 8 inch Android tablet using MRA next for navigation
    Garmin XT (almost in the cupboard)
    Samsung S20FE mounted on a Quadlock and using Android Auto in my car

    GT JWRundefined 1 Reply Last reply
    1
    • Marinus van Deudekomundefined Marinus van Deudekom

      @GT-JWR just back from a 8 days tour in Luxemburg. I found out that when navigating offline the battery drain was less
      I was surprised myself. My quadlock could keep up and most of the days I ended with more than 20% power left

      GT JWRundefined Offline
      GT JWRundefined Offline
      GT JWR
      wrote on last edited by
      #42

      @Marinus-van-Deudekom I did notice that in offline mode, it was better - however, when ambient temp got up there, the comibination of battery drain and temp just didn't work, unfortunately... 😞 😖

      1 Reply Last reply
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      • GT JWRundefined GT JWR

        @M-Schrijver @NICK CARTHEW impossible to charge at room temperature all the time. Just finished a 10 day, 4000mi bike trip, where ambient temps were in excess of 90degF (12degC = 54degF....at those temps, I also do not have issues) for 6 of those days. With the combination of excessive battery drain by the app, and the added heat of the charging, combined with the ambient temp rendered MRA nav 100% useless, as the phone also goes into protect mode and dims the screen and it cannot be seen. It got shelved on day 3, and Scenic app took over....flawlessly, I might add.

        So as @Rajp mentions, I too, am curious as to why Scenic (and Google, and Apple to name a few others), do not have such a severe issue?

        And for the critics out there that will see this as negative, perahps it is, however, the only way to improve is to know the issues. As mentioned many times, this has been a known issue for over a year, no matter if it is a HERE problem or not, it is MRA's name on the app, therefore, the critique must go there. It's like having issues with a vehicle purchased at a dealership - it is the dealership that you deal with when issues arrive, not directly with the manufacturer.

        Rajpundefined Offline
        Rajpundefined Offline
        Rajp
        wrote on last edited by
        #43

        @GT-JWR perfectly said, of course the fan boys on here will completely disagree and say the app is perfect in every way

        Corjan Meijerinkundefined Con Hennekensundefined 2 Replies Last reply
        1
        • GT JWRundefined GT JWR

          @M-Schrijver @NICK CARTHEW impossible to charge at room temperature all the time. Just finished a 10 day, 4000mi bike trip, where ambient temps were in excess of 90degF (12degC = 54degF....at those temps, I also do not have issues) for 6 of those days. With the combination of excessive battery drain by the app, and the added heat of the charging, combined with the ambient temp rendered MRA nav 100% useless, as the phone also goes into protect mode and dims the screen and it cannot be seen. It got shelved on day 3, and Scenic app took over....flawlessly, I might add.

          So as @Rajp mentions, I too, am curious as to why Scenic (and Google, and Apple to name a few others), do not have such a severe issue?

          And for the critics out there that will see this as negative, perahps it is, however, the only way to improve is to know the issues. As mentioned many times, this has been a known issue for over a year, no matter if it is a HERE problem or not, it is MRA's name on the app, therefore, the critique must go there. It's like having issues with a vehicle purchased at a dealership - it is the dealership that you deal with when issues arrive, not directly with the manufacturer.

          M. Schrijverundefined Offline
          M. Schrijverundefined Offline
          M. Schrijver
          wrote on last edited by
          #44

          @GT-JWR
          I know it is not possible to keep your phone battery at room temperature. You need an Airco systeem for your battery for it. Just like an EV has.
          It was a reaction to an argument where was said that some things will degrade your battery faster.

          In Scotland at low temperatures (8-16 degrees celcius) MRA worked flawless on part of battery usage.
          Next weekend i will go to Germany with temperatures just above 20 degrees (Celcius). Let see how MRA wil perform there.

          (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

          1 Reply Last reply
          1
          • Rajpundefined Rajp

            @GT-JWR perfectly said, of course the fan boys on here will completely disagree and say the app is perfect in every way

            Corjan Meijerinkundefined Offline
            Corjan Meijerinkundefined Offline
            Corjan Meijerink
            administrator
            wrote on last edited by
            #45

            @Rajp The app isn't perfect because of this.
            I do believe that it nice to see how well people enjoy the app regardless of this significant flaw.

            The core of this issue is out of our power. We know HERE is working on significant improvements but due to the nature of the issue and the complexity of it, it takes longer than any of us hope.

            Why does one app using HERE maps show this issue and others not? This has to do with the underlying development platform. Native vs cross-platform (we do the latter). Their own cross-platform demo app and HERE WeGo also show similar (terrible) battery usage.

            I was in Amsterdam last week and spoke to some board members of HERE about the issue. They are very aware of this issue, unfortunately that is all I can do.

            1 Reply Last reply
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            • Rajpundefined Rajp

              @GT-JWR perfectly said, of course the fan boys on here will completely disagree and say the app is perfect in every way

              Con Hennekensundefined Online
              Con Hennekensundefined Online
              Con Hennekens
              wrote on last edited by
              #46

              @Rajp said in Mobile Phone Battery usage - Any News??:

              fan boys

              I think sensible people can do without such terms easily. Save those for your facebook quarrels please.

              I am just an enthusiastic MRA user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

              1 Reply Last reply
              1
              • M. Schrijverundefined Offline
                M. Schrijverundefined Offline
                M. Schrijver
                wrote on last edited by
                #47

                I was in the Harz (Germany) last weekend with temperatures between 20 and 25 degrees (C). Although there are still a lot of complaints. It seems some improvement were made.
                My phone was kept at 100% battery level pretty easy and the phone temperature was also low.
                In the past i had a lot more temperatures issues compared to my last two trips. All was done with the same phone.

                (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

                Corjan Meijerinkundefined 1 Reply Last reply
                1
                • M. Schrijverundefined M. Schrijver

                  I was in the Harz (Germany) last weekend with temperatures between 20 and 25 degrees (C). Although there are still a lot of complaints. It seems some improvement were made.
                  My phone was kept at 100% battery level pretty easy and the phone temperature was also low.
                  In the past i had a lot more temperatures issues compared to my last two trips. All was done with the same phone.

                  Corjan Meijerinkundefined Offline
                  Corjan Meijerinkundefined Offline
                  Corjan Meijerink
                  administrator
                  wrote on last edited by
                  #48

                  @M-Schrijver Good to read that 🙂
                  HERE is continuously working on improvements but the real big blow still needs to be made. Happy that some minor adjustments already have an impact.

                  1 Reply Last reply
                  0
                  • Andrewundefined Offline
                    Andrewundefined Offline
                    Andrew
                    wrote on last edited by
                    #49

                    I have trouble understanding this Battery issue with MRA Just had a week in europe 250 to 350 mls a day and no problem with Battery on the phone lasted all day may of gone down to 40% sometimes but worked fine, been for some rides in the UK over the last couple of weeks and battery has only been lasting for 5 or 6 hrs before phone switches off it just doesn't make sense why?

                    Con Hennekensundefined 1 Reply Last reply
                    0
                    • Andrewundefined Andrew

                      I have trouble understanding this Battery issue with MRA Just had a week in europe 250 to 350 mls a day and no problem with Battery on the phone lasted all day may of gone down to 40% sometimes but worked fine, been for some rides in the UK over the last couple of weeks and battery has only been lasting for 5 or 6 hrs before phone switches off it just doesn't make sense why?

                      Con Hennekensundefined Online
                      Con Hennekensundefined Online
                      Con Hennekens
                      wrote on last edited by
                      #50

                      @Andrew, not everyone (not all phones) suffer from it. My CAT easily charges back to 100% during a ride, and does not get warm. I suspect a lot depends on the chipset being used.

                      I would avoid using wireless charging anyway. Wireless charging dissipates a lot of extra energy in the form of heat, and has way less capacity than charging by wire.

                      I am just an enthusiastic MRA user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                      Nick Carthewundefined 1 Reply Last reply
                      0
                      • Con Hennekensundefined Con Hennekens

                        @Andrew, not everyone (not all phones) suffer from it. My CAT easily charges back to 100% during a ride, and does not get warm. I suspect a lot depends on the chipset being used.

                        I would avoid using wireless charging anyway. Wireless charging dissipates a lot of extra energy in the form of heat, and has way less capacity than charging by wire.

                        Nick Carthewundefined Offline
                        Nick Carthewundefined Offline
                        Nick Carthew
                        RouteXperts Instructor
                        wrote on last edited by
                        #51

                        @Con-Hennekens said in Mobile Phone Battery usage - Any News??:

                        @Andrew,

                        I would avoid using wireless charging anyway. Wireless charging dissipates a lot of extra energy in the form of heat, and has way less capacity than charging by wire.

                        Just for balance. My iPhone 11 charges to +100% on a Quadlock wireless charger without problems.

                        Always willing to help if I can.
                        Triumph Tiger 1200 XRT called Tina.
                        MRA Navigation Next and SilverFox B8J bar buttons.
                        Quadlock wireless mount for IPhone 11.
                        Cardo Scala Packtalk Bold.
                        TomTom Rider 500. (In the cupboard now)

                        GT JWRundefined 1 Reply Last reply
                        0
                        • M. Schrijverundefined Offline
                          M. Schrijverundefined Offline
                          M. Schrijver
                          wrote on last edited by
                          #52

                          @Con-Hennekens
                          That is true. But with same phone i had lot more issues with MRA and heat on older MRA versions compared to the recent version.

                          I recently made two trip with version 4.1.3 in range of 12-25 degrees (C). At both trips the battery remain at 100% and pretty cool.
                          Not as cool when using TomTom Go and using Spotify at the same time. But the gap is smaller than before.

                          That's why i suspect. Some improvement are made.

                          (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

                          Andrewundefined Con Hennekensundefined 2 Replies Last reply
                          1
                          • M. Schrijverundefined M. Schrijver

                            @Con-Hennekens
                            That is true. But with same phone i had lot more issues with MRA and heat on older MRA versions compared to the recent version.

                            I recently made two trip with version 4.1.3 in range of 12-25 degrees (C). At both trips the battery remain at 100% and pretty cool.
                            Not as cool when using TomTom Go and using Spotify at the same time. But the gap is smaller than before.

                            That's why i suspect. Some improvement are made.

                            Andrewundefined Offline
                            Andrewundefined Offline
                            Andrew
                            wrote on last edited by
                            #53
                            This post is deleted!
                            1 Reply Last reply
                            0
                            • Andrewundefined Offline
                              Andrewundefined Offline
                              Andrew
                              wrote on last edited by
                              #54

                              I dont use wireless charging just dont understand why some day trips the phone is 100% charged and some it cuts of because it has run out of Battery.

                              M. Schrijverundefined 1 Reply Last reply
                              0
                              • Andrewundefined Andrew

                                I dont use wireless charging just dont understand why some day trips the phone is 100% charged and some it cuts of because it has run out of Battery.

                                M. Schrijverundefined Offline
                                M. Schrijverundefined Offline
                                M. Schrijver
                                wrote on last edited by
                                #55

                                @Andrew That is indeed a mystery

                                (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

                                Andrewundefined 1 Reply Last reply
                                0
                                • M. Schrijverundefined M. Schrijver

                                  @Andrew That is indeed a mystery

                                  Andrewundefined Offline
                                  Andrewundefined Offline
                                  Andrew
                                  wrote on last edited by
                                  #56

                                  @M-Schrijver Tell me something I dont know.

                                  1 Reply Last reply
                                  0
                                  • M. Schrijverundefined M. Schrijver

                                    @Con-Hennekens
                                    That is true. But with same phone i had lot more issues with MRA and heat on older MRA versions compared to the recent version.

                                    I recently made two trip with version 4.1.3 in range of 12-25 degrees (C). At both trips the battery remain at 100% and pretty cool.
                                    Not as cool when using TomTom Go and using Spotify at the same time. But the gap is smaller than before.

                                    That's why i suspect. Some improvement are made.

                                    Con Hennekensundefined Online
                                    Con Hennekensundefined Online
                                    Con Hennekens
                                    wrote on last edited by
                                    #57

                                    @M-Schrijver said in Mobile Phone Battery usage - Any News??:

                                    That is true. But with same phone i had lot more issues with MRA and heat on older MRA versions compared to the recent version.

                                    Yes but that has already been explained by Corjan's message above.

                                    @Andrew said in Mobile Phone Battery usage - Any News??:

                                    I dont use wireless charging just dont understand why some day trips the phone is 100% charged and some it cuts of because it has run out of Battery.

                                    Does your phone get hot too? I can image that on some hot days while charging the temperature get's so high that the device decides to stop charging (or lower the level). But this is just a guess.

                                    I am just an enthusiastic MRA user, and hope you will be one too!

                                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                    Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                                    1 Reply Last reply
                                    0
                                    • Nick Carthewundefined Nick Carthew

                                      @Con-Hennekens said in Mobile Phone Battery usage - Any News??:

                                      @Andrew,

                                      I would avoid using wireless charging anyway. Wireless charging dissipates a lot of extra energy in the form of heat, and has way less capacity than charging by wire.

                                      Just for balance. My iPhone 11 charges to +100% on a Quadlock wireless charger without problems.

                                      GT JWRundefined Offline
                                      GT JWRundefined Offline
                                      GT JWR
                                      wrote on last edited by
                                      #58

                                      @Nick-Carthew @Andrew - ambient temps play a part in it as well. I live in Texas, and in my case, as long as the ambient temp is below ~80degF, not much of an issue. Now, the phone DOES get warmer than 'normal' operating conditons, so there is still an issue with the battery draw the app has. If the temp goes above 80degF, then it is a matter of shutting the app down and switching to Google Maps/Apple Maps or even Scenic...the app is 100% not useable at this point.

                                      1 Reply Last reply
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                                      • richtea999undefined Offline
                                        richtea999undefined Offline
                                        richtea999
                                        wrote on last edited by richtea999
                                        #59

                                        @Andrew said in Mobile Phone Battery usage - Any News??:

                                        @M-Schrijver Tell me something I dont know.

                                        Hippos can sleep underwater, thanks to a built-in reflex that allows them to bob up, take a breath, and sink back down without waking.

                                        Courtesy of BBC Bitesize.

                                        You're welcome.🤡

                                        Andrewundefined 1 Reply Last reply
                                        1
                                        • richtea999undefined richtea999

                                          @Andrew said in Mobile Phone Battery usage - Any News??:

                                          @M-Schrijver Tell me something I dont know.

                                          Hippos can sleep underwater, thanks to a built-in reflex that allows them to bob up, take a breath, and sink back down without waking.

                                          Courtesy of BBC Bitesize.

                                          You're welcome.🤡

                                          Andrewundefined Offline
                                          Andrewundefined Offline
                                          Andrew
                                          wrote on last edited by
                                          #60

                                          @richtea999 Thanks that something I didnt know 👍

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