Skip to content
  • Categories
  • Recent
  • Popular
  • Support
  • MyRoute-app
Collapse
Brand Logo

MRA Community Forum

  1. Home
  2. Announcements
  3. Outreach to Sygic in light of connectivity issues

Outreach to Sygic in light of connectivity issues

Scheduled Pinned Locked Moved Announcements
18 Posts 15 Posters 7.3k Views 5 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • MyRoute-app community MyRoute-app community

    I've reached out again to Sygic, now that 20 days have passed.

    I was promised that management/development would reach out to me. But so far nothing has appeared in my inbox.

    You can find my reminder below. I really hope that we'll be able to get in touch with them. But if not, we'll start informing people to simply reach out to their support and attach this forum thread.

    e3adca95-0180-4660-b554-0501e3d851ce-image.png

    Jochem Rebergen Offline
    Jochem Rebergen Offline
    Jochem Rebergen
    wrote on last edited by
    #8

    @Timo-Martosatiman-MRA is there any update on this? Since it is September already. I am experiencing the same issues.

    Thanks!

    MyRoute-app community 1 Reply Last reply
    0
    • Jochem Rebergen Jochem Rebergen

      @Timo-Martosatiman-MRA is there any update on this? Since it is September already. I am experiencing the same issues.

      Thanks!

      MyRoute-app community Offline
      MyRoute-app community Offline
      MyRoute-app community
      Administrator
      wrote on last edited by
      #9

      @Jochem-Rebergen Like with you, Sygic keeps telling us that they're working on the issue. At this time there's nothing else I can do (as this is a problem on their end, and they recognize it as such).

      Callum ODonnell 1 Reply Last reply
      0
      • David Bonner Offline
        David Bonner Offline
        David Bonner
        wrote on last edited by
        #10

        I have been in touch with Sygic regarding this issue.

        I have attached a copy of the email thread. In their latest email (4 Oct) they say that MRA Navigation needs to be updated and they have sent the necessary documentation.

        Is it possible to estimate when this fix will be incorporated?

        Thanks

        Sygic Request 1516121 How would you rate the support you received.jpg

        1 Reply Last reply
        0
        • David Bonner Offline
          David Bonner Offline
          David Bonner
          wrote on last edited by
          #11

          Is there any progress with this issue, or a timescale for it's resolution?

          In the process of fixing the bug can I suggest adding a 'Compare route to Sygic" function to the route planner toolkit? When preparing routes previously, before Sygic functionality was lost, I had noticed that the Sygic route often differed from the Default (Open Street Map), TomTom and Here routes. When creating a route for use with Sygic navigation it would be useful to check for discrepancies and correct these in advance.

          However, this would be a refinement and it is more important to reinstate MRA Navigation compatibility with Sygic to as it was previously.

          I would appreciate an update.

          Thanks

          1 Reply Last reply
          0
          • MyRoute-app community MyRoute-app community

            @Jochem-Rebergen Like with you, Sygic keeps telling us that they're working on the issue. At this time there's nothing else I can do (as this is a problem on their end, and they recognize it as such).

            Callum ODonnell Offline
            Callum ODonnell Offline
            Callum ODonnell
            wrote on last edited by
            #12

            @timo-martosatiman-mra

            May I ask for an update please?

            1 Reply Last reply
            0
            • Tonton Alain Offline
              Tonton Alain Offline
              Tonton Alain
              wrote on last edited by
              #13

              Toujours pas possible de convertir un itinéraire MRA vers SYGIC sur IPHONE pour la Multistrada peut être supprimer la fonction sur MRA pour ne plus se prendre la tête.

              Reinhard-32 1 Reply Last reply
              0
              • Tonton Alain Tonton Alain

                Toujours pas possible de convertir un itinéraire MRA vers SYGIC sur IPHONE pour la Multistrada peut être supprimer la fonction sur MRA pour ne plus se prendre la tête.

                Reinhard-32 Offline
                Reinhard-32 Offline
                Reinhard-32
                wrote on last edited by
                #14

                @tonton-alain This is was discussed here as well.
                https://forum.myrouteapp.com/topic/1862/sygic-connectivity-issue/13

                Kindly regards
                Reinhard

                Montana 700i and Mac

                1 Reply Last reply
                0
                • Oscar Perez Lopez Oscar Perez Lopez

                  also thnaks for transparency however we are waiting for solution and Sygic has its own router planner so i thinkthan if you are not going to push them, they are not going to do nothing for us and then my support to MRA will be for nothing.

                  Info Officer Offline
                  Info Officer Offline
                  Info Officer
                  wrote on last edited by
                  #15

                  @oscar-perez-lopez The Sygic Route planner is awful.
                  I've been a long time user of route planners from way back to Microsoft's Streets & Trips. I can't understand how their route planner is supposed to work.

                  1 Reply Last reply
                  0
                  • Richard Young 1 Offline
                    Richard Young 1 Offline
                    Richard Young 1
                    wrote on last edited by
                    #16

                    I'm following this with interest as not having to export gpx routes to another tool was a huge benefit. Maybe I'll try Calimoto or something instead of Sygic. 😞

                    1 Reply Last reply
                    0
                    • Alex Veldkamp Offline
                      Alex Veldkamp Offline
                      Alex Veldkamp
                      wrote on last edited by
                      #17

                      Professionally waiting to see if they will respond

                      Herko ter Horst 1 Reply Last reply
                      0
                      • Alex Veldkamp Alex Veldkamp

                        Professionally waiting to see if they will respond

                        Herko ter Horst Offline
                        Herko ter Horst Offline
                        Herko ter Horst
                        wrote on last edited by
                        #18

                        @alex-veldkamp Apparently, Sygic (for iOS) can now import GPX files again.

                        1 Reply Last reply
                        0
                        • Con Hennekens Con Hennekens referenced this topic on

                        Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                        Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

                        With your input, this post could be even better 💗

                        Register Login
                        Reply
                        • Reply as topic
                        Log in to reply
                        • Oldest to Newest
                        • Newest to Oldest
                        • Most Votes


                        ACTIVE USERS
                        Nick Carthew
                        Nick Carthew
                        Reinhard-32
                        Reinhard-32
                        Herko ter Horst
                        Herko ter Horst
                        Drabslab
                        Drabslab
                        Oscar Perez Lopez
                        Oscar Perez Lopez
                        David Bonner
                        David Bonner
                        MyRoute-app community
                        MyRoute-app community
                        Alex Veldkamp
                        Alex Veldkamp
                        Richard Young 1
                        Richard Young 1
                        Info Officer
                        Info Officer
                        Tonton Alain
                        Tonton Alain
                        Callum ODonnell
                        Callum ODonnell
                        Jochem Rebergen
                        Jochem Rebergen
                        Stuart e
                        Stuart e
                        John Nulty
                        John Nulty
                        POPULAR TOPICS
                        • Er gaat hier iets mis melding
                          Martijn 8d 0
                          Martijn 8d 0
                          0
                          15
                          332

                        • Vormingspunt, viapunt en Eindpunt op Carplay
                          Huibertus
                          Huibertus
                          0
                          5
                          53

                        • Giving folders its own color
                          Rob Verhoeff
                          Rob Verhoeff
                          0
                          10
                          239

                        • Update 5.2.1 - Android availability
                          Adrian Avram
                          Adrian Avram
                          2
                          9
                          278

                        • Route app reageert niet
                          white.mouse
                          white.mouse
                          0
                          5
                          64

                        • Paar onduidelijkheden.
                          Travellexxie
                          Travellexxie
                          1
                          16
                          180

                        • Oranje wegdelen op de route?
                          white.mouse
                          white.mouse
                          0
                          3
                          58

                        • Blauwe routelijn lijft in Carplay wit
                          Corjan Meijerink
                          Corjan Meijerink
                          0
                          4
                          77

                        MY GROUPS
                        • Login

                        • Login or register to search.
                        • First post
                          Last post
                        0
                        • Categories
                        • Recent
                        • Popular
                        • Support
                        • MyRoute-app