@Erdna said in MRA Video is now in closed beta!:
is this something like Relive? In any case, I´d be highly interested in testing since I do a lot of videos each season.
Yes, me too! I love Relive, but lately it is full of bug and seems no more developed or debugged. And video should be really amazing to see and share, much more than the "simple" track with or without images
THIS IS GREAT NEWS, HOWEVER I WONDER WHAT FUNCTION THE MYROUTE APP (alone) SHALL BRING IN CARPLAY, IF YOU TO NOT SUBSCRIBE TO NAVIGATION ?!
This is of special interest, especially as I have issues with the export of the track ( see separate post I made this morning i the forum)
Hi Timo, thanks for your answer. To try to better show the problem I have created a short, flat road (altitude 430m) that runs along a hill. In the height profile some altitudes are not correct and make it look like there are 2 hills with altitude of about 500m on the route itself. I used the OpenTopoMap maps in this example because these maps clearly show the altitude lines and show that the route is really flat. Here is a link which shows a screen copy of the problem:
screencopy of the problem
@Timo-Martosatiman-MRA Hi Timo. Are you an employee of MRA? If so, than you are expressing disturbing contempt for your paying customers. This is in no way customer focused. Accusing me of trolling is a shortsighted way of dismissing a genuine remark of a customer. Instead of expressing concern on where the remark comes from you qualify it as “fake news”. Certain groups in the US use the same tactics.
In December 2019 all paying customers were “urged” to renew their subscription, quickly, to avoid the price increase. The prices increased because of important changes and new features that warrant the extra cost. Many people asked in the forum what they were supposed to be paying for. The answer was always “wait”. Now it seems there is less functionality due to the expiration of the Google contract (understandable, but it remains a fact). And the new possibility of seeing the height profile of the route. Nice feature. But, to be fair Timo, RouteYou had that already more than 5 years ago.
So, first you ask your customers to pay more in December and run a campaign that announces big changes and features and then you barely deliver.
I am a satisfied customer of the technology, but the way you threat your customers could also deserve an upgrade.
Point is that your efforts came too late. You entered an environment that was already completely locked in, and whatever you suggested to get out of that situation made everybody realize how tight the lock was, and how much work it would be to break the chain.
When I was evaluating vendors for a rather large organization, one standard question (which was afterwards firmly tested) was: "which standards do you fully support to move all data from - whatever it is you are trying to sell - to any other platform. And yes, sometimes this aspect was the determining element to select a vendor.
But, on this issue, and as an example only: remember Photo Bucket that unexpectedly changed its ways into charging a lot for its services, and practically holding its user's data hostage.
I am not questioning the health of MRA and this is not even suspicion that you would do something similar as photo bucket, but MRA (like the rest of us) does not control all aspects of its future, and events can lead to disaster. We usually discover the weaknesses behind our business continuity and disaster recovery systems by painful experience.
Transferring 20? years of travel data to MRA, and everything I will produce in future, without any decent option to retrieve all that data in case of need (whatever causes that need), is not a matter of "panic hoarding at MRA" but of voluntary vendor lock in, without any back-up, except when done manually. This is contradictory to using a system like MRA build to making fun of routing. Remaining polite, it's not a clever move.
Would you buy an IT system that does not facilitate making a back-up? I am quite hesitant knowing that there is no realistic way back which is putting the brake on what I do with MRA.
If the needed bandwidth would scare you then you could easily limit the back-up option to one download a year.
Yes, this is the nit answered question: what's about points of the great whish list, no one had voted in the cast.
I can understand, the casting is a good tool for developers to concentrate limited ressources to most wanted new features.
Hopefully - those features which were not voted, or doesn't just come onto casting list - will be reflected in next voting again...
Based upon my long IT experience, you are completely nuts, extremily brave, or the combination of both options.
Seriously, this is a very significant move, I can do nothing else but aplaud.
I sincerely hope that the MRA community will respond in the most constructive way possible.
Bringing in great ideas and especially by understanding that resources are limited, technology has its constraints and not every dream can be realised on short notice.
I hope this will be fun.
While I understand your concerns and reasoning leading to those conclusions, I assure you that they are unfounded. There is no reason for concern regarding the health of MyRoute-app. That said, I agree that some of our emails regarding MRA Video might have caused some confusion. We take your point (and have received similar feedback from other users as well) and we'll get back to you about that. Next week you (along with everyone else that's interested in MRA Video) should receive a new, informative, email regarding this new product.
As for the impact on pricing of MRA Video, overall we've already broadcasted that there will be an across-the-board increase in pricing for recurring subscriptions. This is because MyRoute-app has many licence suppliers many of who are monopolists in their field. Worse yet, sometimes we'll have third parties whose sole target is selling those licences for the most unacceptable rates because they have no further market incentive (obviously only after a year after you've integrated their services)That's also part of the reason why it's taking longer. We're discussing more sustainable prices with our suppliers, trying to leverage what we've got with them for a healthier future.
Perhaps that's also part of the reason why our communication on this subject could've been better. In all honesty, we dislike having "pricing" as our key ongoing discussion both internally as well as externally because it's not why we're here. Every single one of us on the team wants to build amazing experiences for as many people as possible. That's why we'll always protect the BASIC status on the routeplanner, why we consistently add new features and why we try to use our resources as clerverly as possible.
Again, you make valid points. Your ticket should have been answered within a day (I'm uncertain as to why this happened and have forwarded this to our support team) and our communication should be better. It will, and as proof of that I tried to be as candid as possible in this message.
Thank you, and kind regards,