Update 5.0.3 - Device management
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@Hagedorn-Hans-Jürgen You won't even have an issue
You are using 2 devices as intended and sometimes a third.
When using the third you will be asked to unlist one of the other active devices which is a very smooth action with no impact at all.@Corjan-Meijerink said in Update 5.0.3 - Device management:
When using the third you will be asked to unlist one of the other active devices which is a very smooth action with no impact at all.
Also when one of these 3 devices is completely offline?
BMW R 1250 GS
MRA Navigation & SilverFox C1 Controller
BMW Connected Ride Cradle
Wunderlich USB Ladebox mit Quadlock
Pixel 9 "online"
SPC Universal mount
Motorola Edge 40 "offline"
Sena SLR 3
Sena 50 R -
@Corjan-Meijerink said in Update 5.0.3 - Device management:
When using the third you will be asked to unlist one of the other active devices which is a very smooth action with no impact at all.
Also when one of these 3 devices is completely offline?
@Peter-Zehentreiter At one point you will be online and that's the point where we know what devices you used. In theory if you would never use internet we indeed cannot track the device
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is there a way to access the page that shows which devices I have registered or do I need to exceed the limit before this information is available?
BlackView BV7100, Android 12
Normaly navigate Routes in Offline mode with Offline Maps -
is there a way to access the page that shows which devices I have registered or do I need to exceed the limit before this information is available?
@Brian-McG from the account page in the app. There is a button to view your devices (near the bottom)
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Hi everyone!
It is time for a new update!
Device management
This is the core aspect of this update.
Unfortunately we are seeing a massive amount of account sharing going on.
At MyRoute-app we try our hardest every single day to be customer oriented and keeping our prices low. As of this year our base prices for subscriptions had to be increased (for the first time since 2021) and because of new contracts with our suppliers we also have to implement a device limit per subscription.As we now pay per active phone we cannot (ignorantly) allow users to use our app on an unlimited amount of phones. As of this update we allow a maximum of 2 devices to be used at the same time. When exceeding this limit (3 devices) you will be presented a beautiful interface in which you can deregister another device. After doing so, you can use your current phone again
Some important notes:
- Excessively switching between multiple phones will lead to an automatic warning
- Attempts to use way too many devices (4) at once will lead to an automatic block
Our terms & conditions will be updated appropriately.
Simply put: times of sharing your account with big groups of friends or your club are over, sharing with your partner / personal use on a few devices is still allowed.A full announcement can be read here: https://info.myrouteapp.com/limit-of-2-devices/
SSO fixed
Signing into the app using a SSO authentication method (such as Apple or Google) was broken. Luckily this has now been fixed!
Link and file opening
Opening links and files with the app has always been possible.
In this update the stability of these features has been improved to ensure it works as expected when the app is in any state (such as terminated / in the background / opened).Audio stability Android
In some rare cases a clean install of the app would not output any audio while navigating - this now seems fixed.Minor fixes and stability improvements
Many small issues that are not relevant to mention here have been fixed.
Also we fixed a few errors that would result in route calculations failing.
Finally a few critical CarPlay / Android Auto errors have been solved and we added a bit more logging to investigate some persistent issues a few users have.What's next
Slowly but surely we are transitioning to a more focused dedication on the website.
In the next update 5.1 we will:- Aim for solving all stability issues CarPlay and Android Auto
- Add highly requested features to CarPlay and Android Auto
- Major technical internal updates
Cheers,
Corjan@Corjan-Meijerink said in Update 5.0.3 - Device management:
Finally a few critical CarPlay / Android Auto errors have been solved and we added a bit more logging to investigate some persistent issues a few users have.
Is the "map spinning when stopped" issue also adressed (maybe even fixed) here?
VOGE DS 900 X: AA with Carpuride W702 (via Samsung S22 Ultra)
Royal Alloy TG 300 S: Mounted Samsung S22 Ultra
Skoda Citigo: AA with Carpuride W903 (via Samsung S22 Ultra) -
@Corjan-Meijerink said in Update 5.0.3 - Device management:
Finally a few critical CarPlay / Android Auto errors have been solved and we added a bit more logging to investigate some persistent issues a few users have.
Is the "map spinning when stopped" issue also adressed (maybe even fixed) here?
@peha haven’t worked on this explicitly
5.1 is fully dedicated to AA / CP
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@peha haven’t worked on this explicitly
5.1 is fully dedicated to AA / CP
@Corjan-Meijerink Thanks for your reply. I will contact support via e-mail rather than discuss this further here, then, regarding this.
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As long as you don’t restrict the app to a single device, it sounds perfect.
The reason is that some of us take two phones on longer trips as a backup, in case the main phone gets stolen, damaged, or lost.
Other than that, I’m looking forward to version 5.1.Best regards,
AdrianSamsung S25 Ultra and iPhone 13 with Android Auto / CarPlay
MyRoute-APP (Planner+Navigation, GOLD Lifetime)
Honda NC750X (2021) with CHIGEE Aio-5 Play -
As long as you don’t restrict the app to a single device, it sounds perfect.
The reason is that some of us take two phones on longer trips as a backup, in case the main phone gets stolen, damaged, or lost.
Other than that, I’m looking forward to version 5.1.@Adrian-Avram no definitely not.
2 is totally allowed
3 is with the required unlisting of another device (very smooth experience)
4 results in an issue -
@Adrian-Avram no definitely not.
2 is totally allowed
3 is with the required unlisting of another device (very smooth experience)
4 results in an issue@Corjan-Meijerink thanks for the confirmation !
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@Adrian-Avram no definitely not.
2 is totally allowed
3 is with the required unlisting of another device (very smooth experience)
4 results in an issue@Corjan-Meijerink said in Update 5.0.3 - Device management:
@Adrian-Avram no definitely not.
2 is totally allowed
3 is with the required unlisting of another device (very smooth experience)
4 results in an issueDoes 4 mean that the heavy mob will be knocking on the door
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V5.0.3 is available for iOS in the store
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Sorry for asking, but I want to be sure that I understood the new handling. Using the navigation app on two devices and planning in the browser on my Mac/PC is still possible?
If you think everything is under control you are driving to slow!
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Sorry for asking, but I want to be sure that I understood the new handling. Using the navigation app on two devices and planning in the browser on my Mac/PC is still possible?
@silberfuchs67 100%!
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Thanks, exactly what is fine for me
If you think everything is under control you are driving to slow!
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Thanks, exactly what is fine for me
@silberfuchs67 that’s why we’ve chosen the limits as is
That said, the restriction only applies for the app anyway
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