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MyRoute-App - worst navigation experience ever

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  • Thomas Piechockiundefined Thomas Piechocki

    @Marinus-van-Deudekom
    I would really like to know which of the 4 waypoints on my route are supposed to be "off the route"? And above all, where in the official instructions is such an on route / off route problem explicitly mentioned?

    https://unterstutzung.myrouteapp.com/de/support/solutions/articles/12000096404-anleitung-eine-neue-route-erstellen-

    https://unterstutzung.myrouteapp.com/de/support/solutions/articles/12000098593-app-routen-tracks

    I haven't read anything about it and I think that I have followed the instructions correctly. As I said, my problem is not that the navigation is incorrect or deviates, but that the navigation app doesn't work at all. If it's not enough to read the instructions provided and I also have to watch loads of videos or use forums to use a navigation app easily, this should be communicated accordingly before purchase. So far, every nav app has accepted waypoints entered via address and implemented them correctly, why should it be any different with MRA and why is it not in the official instructions?

    Con Hennekensundefined Offline
    Con Hennekensundefined Offline
    Con Hennekens
    wrote on last edited by
    #35

    @Thomas-Piechocki said in MyRoute-App - worst navigation experience ever:

    I would really like to know which of the 4 waypoints on my route are supposed to be "off the route"? And above all, where in the official instructions is such an on route / off route problem explicitly mentioned?

    Personally I think some people stress too much about off-road placed waypoints too. Usually the app is not very critical about it. Just in urban areas with many small streets next to each other it leads to problems. Where it can also lead to problems is when you pass such a point but not really "hit" it. The app will make you turn around for a while and eventually skip it, along with other points. So in your example, iiuc, your waypoints are obligatory stops. Turn them into via points (hand shape) so they do not get skipped unintentionally.

    Placing waypoints that far from each other basically means that you don't care how you get from one to the other. You are leaving a lot of interpretation on the route to the device, and to circumstances (traffic e.g.).

    What might be of interest for your specific use (which does not look like scenic routing, for which the app is originally intended), is that in upcoming updates a lot of work is done on a great track-navigation experience. That might fit your needs probably more.

    I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
    I am just an enthusiastic user, and hope you will be one too!

    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

    Thomas Piechockiundefined 1 Reply Last reply
    0
    • Thomas Piechockiundefined Thomas Piechocki

      @Marinus-van-Deudekom

      Many thanks for your advice. The issue of the starting point has already been discussed here. I would just like to say that so far every Android sat nav app and my internal vehicle sat nav accepts my home address as the starting point and sets its routes from there and back again without forcing me through the walls of my living room. I have now learnt that with MRA I have to explicitly set the start to some point on a nearby road, but that is not the real problem. The other waypoints you showed were entered as an address with a house number, exactly as described in the official MRA instructions, and that's exactly where I wanted to go. That can't be wrong! My problem on this route was that at some point after waypoint 4, the voice announcements stopped. In the dark and in heavy rain, however, the failure of the voice output is a complete no-go. I haven't the slightest idea how you think setting waypoints could cause or justify the failure of an essential MRA function. If it were not possible to set waypoints by entering an address, this would have to be mentioned and the application would simply not be ready for the market, period. But apart from the necessary workaround with the start point, I still see no error in my route and no cause for the various massive problems of MRA that make its use pointless. I have no idea why and where I should start again with the route planning to make it better. The route would look the same today apart from the start.
      And at this point to @Hans van de Ven MR.MRA (because the forum only allows posts every 60 minutes): Thank you for the advice. But no, I didn't want to take the ferry across the Rhine, I wanted to go exactely there, where the car park of a restaurant is located.
      I actually only set waypoints to reach intermediate destinations or to define certain road profiles, regardless of whether the route is 600 or 1200 km long. I always assumed that the sat nav would choose the route itself depending on the desired profile (motorway - extremely winding).

      Con Hennekensundefined Offline
      Con Hennekensundefined Offline
      Con Hennekens
      wrote on last edited by
      #36

      @Thomas-Piechocki said in MyRoute-App - worst navigation experience ever:

      The issue of the starting point has already been discussed here. I would just like to say that so far every Android sat nav app and my internal vehicle sat nav accepts my home address as the starting point

      They don't. They just start where you are, you do not enter a starting address when you start an AtoB route, do you?

      I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
      I am just an enthusiastic user, and hope you will be one too!

      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

      Thomas Piechockiundefined 1 Reply Last reply
      0
      • Con Hennekensundefined Con Hennekens

        @Thomas-Piechocki said in MyRoute-App - worst navigation experience ever:

        The issue of the starting point has already been discussed here. I would just like to say that so far every Android sat nav app and my internal vehicle sat nav accepts my home address as the starting point

        They don't. They just start where you are, you do not enter a starting address when you start an AtoB route, do you?

        Thomas Piechockiundefined Offline
        Thomas Piechockiundefined Offline
        Thomas Piechocki
        wrote on last edited by
        #37

        @Con-Hennekens

        No, I enter a starting point (e.g. home) and a destination and then have the route calculated.

        1 Reply Last reply
        0
        • Con Hennekensundefined Con Hennekens

          @Thomas-Piechocki said in MyRoute-App - worst navigation experience ever:

          I would really like to know which of the 4 waypoints on my route are supposed to be "off the route"? And above all, where in the official instructions is such an on route / off route problem explicitly mentioned?

          Personally I think some people stress too much about off-road placed waypoints too. Usually the app is not very critical about it. Just in urban areas with many small streets next to each other it leads to problems. Where it can also lead to problems is when you pass such a point but not really "hit" it. The app will make you turn around for a while and eventually skip it, along with other points. So in your example, iiuc, your waypoints are obligatory stops. Turn them into via points (hand shape) so they do not get skipped unintentionally.

          Placing waypoints that far from each other basically means that you don't care how you get from one to the other. You are leaving a lot of interpretation on the route to the device, and to circumstances (traffic e.g.).

          What might be of interest for your specific use (which does not look like scenic routing, for which the app is originally intended), is that in upcoming updates a lot of work is done on a great track-navigation experience. That might fit your needs probably more.

          Thomas Piechockiundefined Offline
          Thomas Piechockiundefined Offline
          Thomas Piechocki
          wrote on last edited by
          #38

          @Con-Hennekens

          Thank you very much for the tips and advice on waypoints and route creation. But to be honest, I don't have a problem with that at all. On my example route, I was taken exactly where I wanted to go, without turning or driving in circles, everything was fine - until the cancellation. Of course, everyone has different ideas and expectations of the route planner, I haven't made any criticisms in this regard. My requirements are always the same: I want to get from waypoint to waypoint as quickly as possible, be it on the motorway or on winding roads. That's why the necessary interruption when the MRA sat nav stops working bothers me so much. I just want to enjoy driving fast and not have to worry about sat nav problems. I think I'll keep trying to see if there has been any progress in the stability of MRA in conjunction with AA, but I won't use it regularly on my journeys. The potential is definitely there and I like MRA's display better than other alternatives. 👍

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          • Corjan Meijerinkundefined Online
            Corjan Meijerinkundefined Online
            Corjan Meijerink
            administrator
            wrote on last edited by
            #39

            Thanks for the discussion here.

            Just quickly a response from me:

            • waypoints not exactly on route should never ever really lead to any problem. If the route is calculated, there is a map matched location of the waypoint that is on route
            • Android Auto does sometimes have stability issues which we continuously keep improving especially since the last 2 updates (4.3.2 and 4.3.3)
            • Every user uses MRA differently and that should just work
            • Starting from nearest waypoint should definitely not be an issue anymore unless that has been explicitly turned off

            @Thomas-Piechocki that said, your biggest two issues would then be audio and Android Auto stability?

            Thomas Piechockiundefined 1 Reply Last reply
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            • Corjan Meijerinkundefined Corjan Meijerink

              Thanks for the discussion here.

              Just quickly a response from me:

              • waypoints not exactly on route should never ever really lead to any problem. If the route is calculated, there is a map matched location of the waypoint that is on route
              • Android Auto does sometimes have stability issues which we continuously keep improving especially since the last 2 updates (4.3.2 and 4.3.3)
              • Every user uses MRA differently and that should just work
              • Starting from nearest waypoint should definitely not be an issue anymore unless that has been explicitly turned off

              @Thomas-Piechocki that said, your biggest two issues would then be audio and Android Auto stability?

              Thomas Piechockiundefined Offline
              Thomas Piechockiundefined Offline
              Thomas Piechocki
              wrote on last edited by
              #40

              @Corjan-Meijerink

              Exactly. I have no complaints about the navigation performance itself. My problem is that the app simply stops working after a few hours. Very often the voice output suddenly stops. Or only the local position is displayed, but no further navigation instructions and no local route properties such as speed limit. In these cases, I have tried restarting the MRA app and also restarting the entire phone. But when I called up MRA, I kept coming back to exactly the same point: either no sound, or only position display without navigation information for the saved route, or neither. Then you simply switch to another sat nav app and everything works perfectly for the next few hours. The next morning on the return journey, I tried again with MRA with a simple route from A via B to C. Everything was fine for the first few minutes, then a two-hour walk (phone stayed in the car) and then five kilometres further on the sound and navigation disappeared. Then two hours of trouble-free driving with Google Maps. Then tried MRA again (the waypoint now behind is skipped), sat nav works perfectly for about 30 minutes, then no sound. These are my problems with MRA.

              Corjan Meijerinkundefined 1 Reply Last reply
              0
              • Thomas Piechockiundefined Thomas Piechocki

                @Corjan-Meijerink

                Exactly. I have no complaints about the navigation performance itself. My problem is that the app simply stops working after a few hours. Very often the voice output suddenly stops. Or only the local position is displayed, but no further navigation instructions and no local route properties such as speed limit. In these cases, I have tried restarting the MRA app and also restarting the entire phone. But when I called up MRA, I kept coming back to exactly the same point: either no sound, or only position display without navigation information for the saved route, or neither. Then you simply switch to another sat nav app and everything works perfectly for the next few hours. The next morning on the return journey, I tried again with MRA with a simple route from A via B to C. Everything was fine for the first few minutes, then a two-hour walk (phone stayed in the car) and then five kilometres further on the sound and navigation disappeared. Then two hours of trouble-free driving with Google Maps. Then tried MRA again (the waypoint now behind is skipped), sat nav works perfectly for about 30 minutes, then no sound. These are my problems with MRA.

                Corjan Meijerinkundefined Online
                Corjan Meijerinkundefined Online
                Corjan Meijerink
                administrator
                wrote on last edited by
                #41

                @Thomas-Piechocki Interesting, thanks!
                And that was all with Android Auto?

                Thomas Piechockiundefined Mzokkundefined 2 Replies Last reply
                0
                • Rob Veermanundefined Offline
                  Rob Veermanundefined Offline
                  Rob Veerman
                  wrote on last edited by
                  #42

                  OMG!
                  It's an old song, but 'How Long Has This Been Going On' (ACE 1974). Listen to the song and read the lyrics at YouTube.

                  I mean the discussion in this topic and the ever continuing answers: Will someone ever be convinced or will this discussion never stop?

                  Thomas Piechockiundefined 1 Reply Last reply
                  0
                  • Corjan Meijerinkundefined Corjan Meijerink

                    @Thomas-Piechocki Interesting, thanks!
                    And that was all with Android Auto?

                    Thomas Piechockiundefined Offline
                    Thomas Piechockiundefined Offline
                    Thomas Piechocki
                    wrote on last edited by
                    #43

                    @Corjan-Meijerink

                    yes.

                    1 Reply Last reply
                    0
                    • Rob Veermanundefined Rob Veerman

                      OMG!
                      It's an old song, but 'How Long Has This Been Going On' (ACE 1974). Listen to the song and read the lyrics at YouTube.

                      I mean the discussion in this topic and the ever continuing answers: Will someone ever be convinced or will this discussion never stop?

                      Thomas Piechockiundefined Offline
                      Thomas Piechockiundefined Offline
                      Thomas Piechocki
                      wrote on last edited by
                      #44

                      @Rob-Veerman

                      Well then, be glad that I haven't turned to the forum every time over the last six months, but only shared my experience at the end. As various people have suggested that incorrect route planning may be one of the causes, I wanted to set the record straight. And I think it's polite to answer questions. But don't worry, everything has been said and the subject is closed for me, so you can get back to more enjoyable things.

                      1 Reply Last reply
                      1
                      • M. Schrijverundefined Offline
                        M. Schrijverundefined Offline
                        M. Schrijver
                        wrote on last edited by M. Schrijver
                        #45

                        Just a question.
                        How do you connect your phone to AA?

                        @Corjan-Meijerink did explain it already. The stability of MRA in AA or ACP not there yet. Because of this.
                        How you connect to AA can affect MRA more than other apps.

                        Besides this
                        AA and ACP have some limitations.
                        With apps like Google Maps you do not notice this so much. But when you starting using an app like MRA or TomTom Go for riding a pre-planned route. You will see those limitations.

                        (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

                        Thomas Piechockiundefined 1 Reply Last reply
                        0
                        • M. Schrijverundefined M. Schrijver

                          Just a question.
                          How do you connect your phone to AA?

                          @Corjan-Meijerink did explain it already. The stability of MRA in AA or ACP not there yet. Because of this.
                          How you connect to AA can affect MRA more than other apps.

                          Besides this
                          AA and ACP have some limitations.
                          With apps like Google Maps you do not notice this so much. But when you starting using an app like MRA or TomTom Go for riding a pre-planned route. You will see those limitations.

                          Thomas Piechockiundefined Offline
                          Thomas Piechockiundefined Offline
                          Thomas Piechocki
                          wrote on last edited by
                          #46

                          @M-Schrijver
                          The connection is made via Bluetooth.

                          M. Schrijverundefined 1 Reply Last reply
                          0
                          • Con Hennekensundefined Con Hennekens

                            @cvlmtg said in MyRoute-App - worst navigation experience ever:

                            not a simpler app, just a smarter one

                            No, I really think a simpler one. You cannot automate a thinking process for everyone in general. What is smart for you, can be very dumb for me (en vice versa of course). Many features lead to many switches and toggles and sometimes it is too much for the one, while the other desires even more. 😉

                            I'm not here to bash the MRA team

                            That's fine, I was not trying to bash back either 😉

                            cvlmtgundefined Offline
                            cvlmtgundefined Offline
                            cvlmtg
                            wrote on last edited by
                            #47

                            @Con-Hennekens said in MyRoute-App - worst navigation experience ever:

                            not a simpler app, just a smarter one

                            No, I really think a simpler one. You cannot automate a thinking process for everyone in general. What is smart for you, can be very dumb for me (en vice versa of course). Many features lead to many switches and toggles and sometimes it is too much for the one, while the other desires even more. 😉

                            Can't think of any situation where I need a switch to tell the app not to use the internet because there is no internet.

                            Con Hennekensundefined 1 Reply Last reply
                            0
                            • cvlmtgundefined cvlmtg

                              @Con-Hennekens said in MyRoute-App - worst navigation experience ever:

                              not a simpler app, just a smarter one

                              No, I really think a simpler one. You cannot automate a thinking process for everyone in general. What is smart for you, can be very dumb for me (en vice versa of course). Many features lead to many switches and toggles and sometimes it is too much for the one, while the other desires even more. 😉

                              Can't think of any situation where I need a switch to tell the app not to use the internet because there is no internet.

                              Con Hennekensundefined Offline
                              Con Hennekensundefined Offline
                              Con Hennekens
                              wrote on last edited by
                              #48

                              @cvlmtg said in MyRoute-App - worst navigation experience ever:

                              Can't think of any situation where I need a switch to tell the app not to use the internet because there is no internet.

                              That switch is there to prevent data usage when there actually IS an internet connection. Also to prevent the app from accidentally using internet data when you don't want that. It's not that difficult...

                              I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                              I am just an enthusiastic user, and hope you will be one too!

                              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                              cvlmtgundefined 1 Reply Last reply
                              2
                              • Corjan Meijerinkundefined Corjan Meijerink

                                @Thomas-Piechocki Interesting, thanks!
                                And that was all with Android Auto?

                                Mzokkundefined Offline
                                Mzokkundefined Offline
                                Mzokk
                                wrote on last edited by Mzokk
                                #49

                                @Corjan-Meijerink sort of off topic but here is something that I discovered with Android Auto and my Africa Twin which might help some folk.

                                I recently got a new phone a Motorola edge 40 neo (Android14). When I used it for Android Auto plugged into the car for AA or if I tried it on my Africa Twin it would invariably operate normally for a while, then repeatedly cycle on and off AA every couple of minutes. I never had this when using my old Motorola G8 or G7. I tried a few different leads and that did not make any difference, then I tried using wireless AA in the car and it never glitched. Long story short after a lot of Googling and my own observations, I realised that the glitching started when the phone Battery was 100% full. Some phones are set up so that Android issues regular notifications when the battery is 100% full. Flashing the phone screen at a regular interval (completely pointless??). This appears to cause Android auto to glitch. Anyhow, I turned this notification off on the phone (not easy to find as its part of the OS) and have had no issues since. My old MotoG8 (Android 11) and my wifes old MotoG7 (Android 10) had the 100% charged warning switched off by default. This might help someone who is having similar issues.

                                The glitch affected all apps.

                                1 Reply Last reply
                                1
                                • Con Hennekensundefined Con Hennekens

                                  @cvlmtg said in MyRoute-App - worst navigation experience ever:

                                  Can't think of any situation where I need a switch to tell the app not to use the internet because there is no internet.

                                  That switch is there to prevent data usage when there actually IS an internet connection. Also to prevent the app from accidentally using internet data when you don't want that. It's not that difficult...

                                  cvlmtgundefined Offline
                                  cvlmtgundefined Offline
                                  cvlmtg
                                  wrote on last edited by
                                  #50

                                  @Con-Hennekens said in MyRoute-App - worst navigation experience ever:

                                  That switch is there to prevent data usage when there actually IS an internet connection. Also to prevent the app from accidentally using internet data when you don't want that. It's not that difficult...

                                  1. I had to switch that setting otherwise the app would not calculate a route when I had no internet connection, so no, it is not there just to prevent using internet data. And this is the reason why I talk about smarter apps
                                  2. if you don't want to use internet data when there is internet connection, you can just put the phone in airplane mode. on ios there is also a setting to switch off just the data connection. or disable roaming so it is off only when abroad. there are plenty of possibilities without the need to put such an option in the MRA app which, IMHO, makes just the app more difficult to use and learn
                                  1 Reply Last reply
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                                  • Thomas Piechockiundefined Thomas Piechocki

                                    @M-Schrijver
                                    The connection is made via Bluetooth.

                                    M. Schrijverundefined Offline
                                    M. Schrijverundefined Offline
                                    M. Schrijver
                                    wrote on last edited by
                                    #51

                                    @Thomas-Piechocki
                                    If possible. Did you try it wired?
                                    Normally wireless should work. But just to rule out issues, try it wired also.

                                    (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

                                    Thomas Piechockiundefined 1 Reply Last reply
                                    0
                                    • M. Schrijverundefined M. Schrijver

                                      @Thomas-Piechocki
                                      If possible. Did you try it wired?
                                      Normally wireless should work. But just to rule out issues, try it wired also.

                                      Thomas Piechockiundefined Offline
                                      Thomas Piechockiundefined Offline
                                      Thomas Piechocki
                                      wrote on last edited by
                                      #52

                                      @M-Schrijver

                                      Yes, of course. I tried four different USB cables, all supposedly AA-capable, but none of them really worked properly with AA, even though the vehicle system (2023) was supposed to support it. Connected via Bluetooth, I have no problems at all with AA, with the exception of MRA.

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                                      • Stephen Holmesundefined Offline
                                        Stephen Holmesundefined Offline
                                        Stephen Holmes
                                        wrote on last edited by
                                        #53

                                        Hi Im having the same issue with my newly installed Aoocci using AA. The phone works well and tracks/guides me on a route however the Aoocci C6 Pro Ive installed initially opens the map with the triangle illustrating my location, but after that the navigation doesn't work.

                                        Pulling my hair out

                                        Nick Carthewundefined 1 Reply Last reply
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                                        • Stephen Holmesundefined Stephen Holmes

                                          Hi Im having the same issue with my newly installed Aoocci using AA. The phone works well and tracks/guides me on a route however the Aoocci C6 Pro Ive installed initially opens the map with the triangle illustrating my location, but after that the navigation doesn't work.

                                          Pulling my hair out

                                          Nick Carthewundefined Online
                                          Nick Carthewundefined Online
                                          Nick Carthew
                                          RouteXperts Instructor
                                          wrote on last edited by
                                          #54

                                          @Stephen-Holmes The developers are aware of this and I believe this issue will be resolved in the next update.

                                          Always willing to help if I can.
                                          Triumph Tiger 1200 XRT called Tina.
                                          MRA Navigation Next and SilverFox B8J bar buttons.
                                          Quadlock wireless mount for IPhone 11.
                                          Cardo Scala Packtalk Bold.
                                          TomTom Rider 500. (In the cupboard now)

                                          Stephen Holmesundefined 1 Reply Last reply
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