gpx not recognized problem

[King 06]

@Aiello-antonino said in gpx not recognized problem:

Can you post a screenshot please?

As I said, I have no problem and do not get a popup.
So describe here what steps you follow to export or download the route. Or:

[Aiello antonino]

@King-06

https://youtu.be/5GrHx8_6MIQ?si=FGZ2B9b1mODsYJaT

this is my workflow! but i always did it this way! i'm not that young on MRA, i never had this problem, it's only been happening for two days

[Rolf Engelsman]

I can‘t reproduce your problem either. We have the same workflow. Make a support ticket and share the url of your route and make sure the settings are public.

[King 06]

@Aiello-antonino
You can also share a link here before you create a support ticket.
I don't see anything wrong with your workflow either.

[Aiello antonino]

@Re-06 questo è il file che viene scaricato, prova a caricarlo in MRA per vedere se funziona!
https://drive.google.com/file/d/1oxiAimc9O9w0WejXZp64XzRqPF8OjMoM/view?usp=drivesdk

[Aiello antonino]

I know that there is nothing wrong in my workflow, but the file that is downloaded is not recognized even by MRA if I try to upload it, it is not recognized even by other platforms like Google or Mappite or Kurviger or others

[King 06]

@Aiello-antonino
The GPX file you shared has the extension '.gpx'. I can work with that. The problem you are asking for help with has an extra extension '.chart' and is therefore not recognized. The question is why that extra extension is added.
It would be nice if you share the link of the route in your MRA library.

[Aiello antonino]

@King-06 sì! So che il problema è il grafico di scrittura, ma non so perché questo accada! anche se rinomino il file non viene letto correttamente da altre piattaforme, almeno questo succede a me
https://www.myrouteapp.com/it/social/route/10252905?mode=share

[King 06]

@Aiello-antonino said in gpx not recognized problem:

sì! So che il problema è il grafico di scrittura, ma non so perché questo accada! anche se rinomino il file non viene letto correttamente da altre piattaforme, almeno questo succede a me

I can work with the route you shared without any problems.
In your video I see that you have enabled several POI libraries. Does the problem also occur when you disable them?
You write that the problem only manifests on the iPhone and iPad. Have you recently installed a new app?

EDIT:
Is this the only route where this problem occurs?

[Rolf Engelsman]

@Aiello-antonino
It seems that I don‘t have the same problem with your route. I don‘t get the double extension.

[Rolf Engelsman]

I can‘t use your generated .gpx file in MRA or TT GoRide.
MapsMe, Garmin Connect, BMW Motorrad do generate a usable route.
Make a support ticket and let the developers have a look at it.

[Aiello antonino]

@King-06 yeahhhh
finally the right intuition! you're right, I had installed 2 apps to view the gpx, evidently one took over the file management, uninstalled and everything is fine! Thank you so much!