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  4. Phone can't charge as fast as the app uses power

Phone can't charge as fast as the app uses power

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • RetiredWingManundefined Offline
    RetiredWingManundefined Offline
    RetiredWingMan
    wrote on last edited by
    #1

    I decided to move this discussion to a new post.
    Due to the excessive power usage of the app, some people are unable to charge fast enough to maintain the battery level. On hot days the phone can overheat and shut down. I just installed the Quadlock 15 watt wireless charger. I found it only charges at about 6 w (about 1.4 amps at 4.? Volts). When I plugged my phone into a good wall charger it charged at 12.4 watts and the phone said it was fast charging. I don't have any other wireless chargers so I don't know if this is common or a problem with the phone or the wireless charger. I was using Accubattery to monitor the battery usage and charging rate. Does anyone else have wireless chargers? What charging levels do you get?

    2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

    Hans van de Ven MR.MRAundefined 1 Reply Last reply
    0
    • RetiredWingManundefined Offline
      RetiredWingManundefined Offline
      RetiredWingMan
      wrote on last edited by
      #2

      Edwin_M did some testing:

      I did some additional testing and I must say that I am dissapointed in the performance of the Quadlock Wireless Charger (with USB connection). It is a very expensive accessory and it is advertised to reach up to 10W with Galaxy devices. (using a good power supply ofcourse).
      And yes the power drain of the MRA next app is still on the high side.

      In short , the wireless charger does not exceed 6W of power supply in my tests.

      Phone is an S24+ .
      Case is a Quadlock Mag Case
      I have the USB connection version of the Wireless charging head. combined with the Motorcycle - Waterproof 12V To USB Smart Adaptor - Quad Lock® Europe - Official Store (quadlockcase.eu)

      I did some testing:

      Checked on phone: Turned of battery protection and checked all battery fast charging options are on. Used an additional quality USB-A to USB-C cable to test (otherwise I'll need to get a lot of covers of of my motorcycle) all fast charge options are enabled
      Without Quadlock: tested directly on the a charger : outcomes: On an USB-A output max 2,4A => 7 W charging second USB-A output with a QC3.0 => 12,5 W.
      3, Quadlock hardware test: used the same cable wired directly on the 12V Quadlock convertor => 12 W
      Quadlock hardware test: used the same cable from the 12V quadlock convertor to the wireless head = 6W
      Quadlock wireless charging head connected to wall charger (as in bullet 2): 1. on QC3.0 port => 6W max via charging head second on normal port max 2,4A resulting in 3,4W max via charging head
      response of Quadlock on results:
      *Our wireless charging head has advertising on our product page to charge at a maximum of 10W, as yours is charging at 5W it still sitting with the expected performance.

      Just to note that you will always have a faster charging speed using a cable as this is not surprising because we can't expect the wireless charge to perform the same.*

      The latter is obvious. But losing 6W over the wireless charging head is dissapointing to say the least.
      (i found that , with a 100 km roundtour, first edit in Routeplanner online) using it as a route from that to navigate with and using Dark mode, the phone was able to charge. In light mode , the drain is too big at the moment.
      Also must state that I am always using Flitsmeister AND youtube music in background as well;

      Samsung S24+ Android , KTM 1290 Super Adventure & Wielrenfietsen

      2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

      Marinus van Deudekomundefined 1 Reply Last reply
      0
      • RetiredWingManundefined RetiredWingMan

        Edwin_M did some testing:

        I did some additional testing and I must say that I am dissapointed in the performance of the Quadlock Wireless Charger (with USB connection). It is a very expensive accessory and it is advertised to reach up to 10W with Galaxy devices. (using a good power supply ofcourse).
        And yes the power drain of the MRA next app is still on the high side.

        In short , the wireless charger does not exceed 6W of power supply in my tests.

        Phone is an S24+ .
        Case is a Quadlock Mag Case
        I have the USB connection version of the Wireless charging head. combined with the Motorcycle - Waterproof 12V To USB Smart Adaptor - Quad Lock® Europe - Official Store (quadlockcase.eu)

        I did some testing:

        Checked on phone: Turned of battery protection and checked all battery fast charging options are on. Used an additional quality USB-A to USB-C cable to test (otherwise I'll need to get a lot of covers of of my motorcycle) all fast charge options are enabled
        Without Quadlock: tested directly on the a charger : outcomes: On an USB-A output max 2,4A => 7 W charging second USB-A output with a QC3.0 => 12,5 W.
        3, Quadlock hardware test: used the same cable wired directly on the 12V Quadlock convertor => 12 W
        Quadlock hardware test: used the same cable from the 12V quadlock convertor to the wireless head = 6W
        Quadlock wireless charging head connected to wall charger (as in bullet 2): 1. on QC3.0 port => 6W max via charging head second on normal port max 2,4A resulting in 3,4W max via charging head
        response of Quadlock on results:
        *Our wireless charging head has advertising on our product page to charge at a maximum of 10W, as yours is charging at 5W it still sitting with the expected performance.

        Just to note that you will always have a faster charging speed using a cable as this is not surprising because we can't expect the wireless charge to perform the same.*

        The latter is obvious. But losing 6W over the wireless charging head is dissapointing to say the least.
        (i found that , with a 100 km roundtour, first edit in Routeplanner online) using it as a route from that to navigate with and using Dark mode, the phone was able to charge. In light mode , the drain is too big at the moment.
        Also must state that I am always using Flitsmeister AND youtube music in background as well;

        Samsung S24+ Android , KTM 1290 Super Adventure & Wielrenfietsen

        Marinus van Deudekomundefined Offline
        Marinus van Deudekomundefined Offline
        Marinus van Deudekom
        RouteXperts
        wrote on last edited by
        #3

        @Doug-Robinson the way I see it
        MRA still uses to mich power. Combined with thé wireless charging head it is Just simply to mich. So thé phone can’t keep up charging.
        Solution fix thé power comcumption caused by Here. I know that Corjan is trying to fix thuis with Garmin but with poor succès.
        Maybe thé solution is finding another card then thé Here. I think Garmin is doing a simple case off protecting it’s own product and have llitle or no interest in MRA, on thé other hand MRA is paying for thé use of Here and therefore must receive a good product.
        Keep up the good work @corjanmeijrink

        Honda Goldwing GL1500,
        Honda Silverwing GL 650
        DMD2 T865X 8 inch Android tablet using MRA next for navigation
        Garmin XT (almost in the cupboard)
        Samsung S20FE mounted on a Quadlock and using Android Auto in my car

        1 Reply Last reply
        0
        • RetiredWingManundefined RetiredWingMan

          I decided to move this discussion to a new post.
          Due to the excessive power usage of the app, some people are unable to charge fast enough to maintain the battery level. On hot days the phone can overheat and shut down. I just installed the Quadlock 15 watt wireless charger. I found it only charges at about 6 w (about 1.4 amps at 4.? Volts). When I plugged my phone into a good wall charger it charged at 12.4 watts and the phone said it was fast charging. I don't have any other wireless chargers so I don't know if this is common or a problem with the phone or the wireless charger. I was using Accubattery to monitor the battery usage and charging rate. Does anyone else have wireless chargers? What charging levels do you get?

          Hans van de Ven MR.MRAundefined Offline
          Hans van de Ven MR.MRAundefined Offline
          Hans van de Ven MR.MRA
          Instructor RouteXperts administrator
          wrote on last edited by
          #4

          @Doug-Robinson

          This is what I found about the HereWeGo app, uses the same map.

          Will using GPS reduce my phone's battery life?
          HERE WeGo uses GPS to work and your phone might deplete more of your battery while you're actively navigating. (This is quite common with apps that depend on your phone settings.) If you feel that our app consumes too much of your battery life, we'd recommend that you check your phone's battery settings and adapt it according to your usage.
          https://here.freshdesk.com/en/support/solutions/articles/24000068332-will-using-gps-reduce-my-phone-s-battery-life-

          Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
          Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

          richtea999undefined 1 Reply Last reply
          0
          • Jörgenundefined Offline
            Jörgenundefined Offline
            Jörgen
            Instructor
            wrote on last edited by
            #5

            Hi, I can report that my Oukitel outdoor tablet with 8inch screen runing in full brightness can load the battery normal after changing the USB converter and the USB cable. Before I run also into an empty battery after some hours.
            I guess the bottleneck was more the cable.

            Hardware
            iPhone 12 pro (iOS 17.0.2)
            Oukitel RT3 (Andr. 12)
            Samsung Galaxy XCover 4 (Andr. 9 Pie)
            Wireless CarPlay mit (Elebest C650)
            Wired CarPlay (SEAT Arona - 2021)
            For more information, click here

            1 Reply Last reply
            0
            • Jörgenundefined Offline
              Jörgenundefined Offline
              Jörgen
              Instructor
              wrote on last edited by Jörgen
              #6

              A nice little Android App to watch battery Status ist called Power Line. See the small Line on right Side of the Screen.

              Screenshot_20240210-101637.png

              Hardware
              iPhone 12 pro (iOS 17.0.2)
              Oukitel RT3 (Andr. 12)
              Samsung Galaxy XCover 4 (Andr. 9 Pie)
              Wireless CarPlay mit (Elebest C650)
              Wired CarPlay (SEAT Arona - 2021)
              For more information, click here

              Dave J 0undefined Con Hennekensundefined 2 Replies Last reply
              0
              • Jörgenundefined Jörgen

                A nice little Android App to watch battery Status ist called Power Line. See the small Line on right Side of the Screen.

                Screenshot_20240210-101637.png

                Dave J 0undefined Offline
                Dave J 0undefined Offline
                Dave J 0
                wrote on last edited by
                #7

                @Jörgen thanks for this suggestion. Works really well on my Pixel 6 Pro and I like the simplicity and flexibility of configuration. Good suggestion.

                Kind Regards. Help where I can.
                Ducati Multistrada V4 Rally
                iPhone 15 Pro
                Chigee AIO-5 Play
                Google Pixel 6 Pro - mounted on SP Connect Plus
                Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

                Stephane 30undefined 1 Reply Last reply
                1
                • Dave J 0undefined Dave J 0

                  @Jörgen thanks for this suggestion. Works really well on my Pixel 6 Pro and I like the simplicity and flexibility of configuration. Good suggestion.

                  Stephane 30undefined Offline
                  Stephane 30undefined Offline
                  Stephane 30
                  wrote on last edited by
                  #8

                  Just wanted to add my half penny to this discussion. There are a lot of angry comments about this issue. However, I don't think it's that easy and straightforward. I have been out today for a 6.5 hour tour (including a couple of coffee breaks) and did 130 miles (210 km) using MRA for navigation and tracking simultaneously. I started with 80% charge and arrived back home with 19% - no charger used during the ride. I don't listen to music or play games while riding. I'm using a Pixel 8.
                  So far I didn't had any issues with MRA and heavy discharging. A problem could well be the phone setup and/or issues with other apps running in the background.
                  This post is probably not helpful to anyone but it's just for the records.

                  Moto Guzzi V85 TT. MRA on my Pixel 8 (Android 15) and occasionally a TomTom Rider.

                  Kudeeundefined 1 Reply Last reply
                  1
                  • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

                    @Doug-Robinson

                    This is what I found about the HereWeGo app, uses the same map.

                    Will using GPS reduce my phone's battery life?
                    HERE WeGo uses GPS to work and your phone might deplete more of your battery while you're actively navigating. (This is quite common with apps that depend on your phone settings.) If you feel that our app consumes too much of your battery life, we'd recommend that you check your phone's battery settings and adapt it according to your usage.
                    https://here.freshdesk.com/en/support/solutions/articles/24000068332-will-using-gps-reduce-my-phone-s-battery-life-

                    richtea999undefined Offline
                    richtea999undefined Offline
                    richtea999
                    wrote on last edited by richtea999
                    #9

                    @Hans-van-de-Ven-MRA-Master said in Phone can't charge as fast as the app uses power:

                    https://here.freshdesk.com/en/support/solutions/articles/24000068332-will-using-gps-reduce-my-phone-s-battery-life-
                    If you feel that our app consumes too much of your battery life, we'd recommend that you check your phone's battery settings and adapt it according to your usage.

                    "Not my problem, mate. It's all your fault for not configuring your phone correctly." says HERE.

                    1 Reply Last reply
                    1
                    • Jörgenundefined Jörgen

                      A nice little Android App to watch battery Status ist called Power Line. See the small Line on right Side of the Screen.

                      Screenshot_20240210-101637.png

                      Con Hennekensundefined Offline
                      Con Hennekensundefined Offline
                      Con Hennekens
                      wrote on last edited by
                      #10

                      @Jörgen, That app is rather nice, giving continuous information of battery and charging without interfering with the foreground app. However I removed it since it demands full-phone access to everything. Not something I am eager to give away...

                      I am just an enthusiastic MRA user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                      Jörgenundefined 1 Reply Last reply
                      0
                      • Con Hennekensundefined Con Hennekens

                        @Jörgen, That app is rather nice, giving continuous information of battery and charging without interfering with the foreground app. However I removed it since it demands full-phone access to everything. Not something I am eager to give away...

                        Jörgenundefined Offline
                        Jörgenundefined Offline
                        Jörgen
                        Instructor
                        wrote on last edited by
                        #11

                        @Con-Hennekens Interesting on my Android version all permissions are off?

                        Hardware
                        iPhone 12 pro (iOS 17.0.2)
                        Oukitel RT3 (Andr. 12)
                        Samsung Galaxy XCover 4 (Andr. 9 Pie)
                        Wireless CarPlay mit (Elebest C650)
                        Wired CarPlay (SEAT Arona - 2021)
                        For more information, click here

                        Con Hennekensundefined 1 Reply Last reply
                        0
                        • Stephane 30undefined Stephane 30

                          Just wanted to add my half penny to this discussion. There are a lot of angry comments about this issue. However, I don't think it's that easy and straightforward. I have been out today for a 6.5 hour tour (including a couple of coffee breaks) and did 130 miles (210 km) using MRA for navigation and tracking simultaneously. I started with 80% charge and arrived back home with 19% - no charger used during the ride. I don't listen to music or play games while riding. I'm using a Pixel 8.
                          So far I didn't had any issues with MRA and heavy discharging. A problem could well be the phone setup and/or issues with other apps running in the background.
                          This post is probably not helpful to anyone but it's just for the records.

                          Kudeeundefined Offline
                          Kudeeundefined Offline
                          Kudee
                          wrote on last edited by
                          #12

                          @Stephane-30 The old APP did not have this behavior, also Here, so i guess that can be fixed

                          1 Reply Last reply
                          0
                          • Jörgenundefined Jörgen

                            @Con-Hennekens Interesting on my Android version all permissions are off?

                            Con Hennekensundefined Offline
                            Con Hennekensundefined Offline
                            Con Hennekens
                            wrote on last edited by Con Hennekens
                            #13

                            @Jörgen, I take it this is the one you use?
                            https://play.google.com/store/apps/details?id=com.urbandroid.inline&hl=nl&gl=US

                            d389288d-eacd-4a3a-87d6-4b5d27a41cc0-image.png

                            A:
                            This app can see where you tap or change what's displayed on the screen.

                            B:
                            Allow PowerLine to have full control over your device? Full control is appropriate for apps that help you with accessibility, but not for most other apps.

                            So it can read the passwords you type, look at the unlock sequence you draw, and probably take passwords out of your Chrome vault too...

                            I am just an enthusiastic MRA user, and hope you will be one too!

                            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                            Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                            Jörgenundefined 1 Reply Last reply
                            1
                            • Con Hennekensundefined Con Hennekens

                              @Jörgen, I take it this is the one you use?
                              https://play.google.com/store/apps/details?id=com.urbandroid.inline&hl=nl&gl=US

                              d389288d-eacd-4a3a-87d6-4b5d27a41cc0-image.png

                              A:
                              This app can see where you tap or change what's displayed on the screen.

                              B:
                              Allow PowerLine to have full control over your device? Full control is appropriate for apps that help you with accessibility, but not for most other apps.

                              So it can read the passwords you type, look at the unlock sequence you draw, and probably take passwords out of your Chrome vault too...

                              Jörgenundefined Offline
                              Jörgenundefined Offline
                              Jörgen
                              Instructor
                              wrote on last edited by
                              #14

                              Sorry, we are killing this thread.

                              @Con-Hennekens see last sentence.

                              966394fc-c311-4513-978d-6380dd8dae19-image.png

                              Hardware
                              iPhone 12 pro (iOS 17.0.2)
                              Oukitel RT3 (Andr. 12)
                              Samsung Galaxy XCover 4 (Andr. 9 Pie)
                              Wireless CarPlay mit (Elebest C650)
                              Wired CarPlay (SEAT Arona - 2021)
                              For more information, click here

                              Con Hennekensundefined 1 Reply Last reply
                              0
                              • Jörgenundefined Jörgen

                                Sorry, we are killing this thread.

                                @Con-Hennekens see last sentence.

                                966394fc-c311-4513-978d-6380dd8dae19-image.png

                                Con Hennekensundefined Offline
                                Con Hennekensundefined Offline
                                Con Hennekens
                                wrote on last edited by
                                #15

                                @Jörgen said in Phone can't charge as fast as the app uses power:

                                Sorry, we are killing this thread.

                                Metoo! 😉
                                But that sentence only indicates that the developer SAYS he is not evil... 😉

                                I am just an enthusiastic MRA user, and hope you will be one too!

                                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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