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    Via-punt niet herkend - te kleine marge

    [App] Problems, Bugs and other Issues
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    • Reinier007
      Reinier007 last edited by

      Van het weekend verschillende routes meerdere keren gereden met zowel via-punten als vormingspunten. Het probleem dat zich daarbij voordeed was dat ik wel degelijk een via-punt passeerde, maar dat de app dit niet signaleerde. Het gevolg was dat de app me continu terug wilde leiden naar het gepasseerde via-punt. Ik heb dat meerdere keren op verschillende routes ervaren.
      De routes zijn nauwkeurig in MRA-routelab gemaakt, in de HERE-kaart en vergeleken met andere kaarten (OSM en TomTom). Punten stonden dus wel degelijk goed op de weg. En toch herkende MRA ze tijdens het navigeren niet.
      Dit is cruciaal voor de juiste werking van de app. Het lijkt erop dat de afstands-marge bij het passeren van een via-punt niet groot genoeg is om te kunnen herkennen dat het punt is gepasseerd.
      Nadat ik de via-punten had omgezet naar een vormingspunt verliep de navigatie probleemloos.

      Hoop dat dit kan worden gefixt.

      Jack van Tilburg Corjan Meijerink Con Hennekens 3 Replies Last reply Reply Quote 0
      • Jack van Tilburg
        Jack van Tilburg Banned @Reinier007 last edited by

        @Reinier007
        Complimenten! Duidelijke omschrijving, analyse en mogelijke oplossing.
        Misschien toch nog even aanvulling met een linkje van ÊÊn van de ongewijzigde routes en dan het punt benoemen waar dit voorgevallen is.
        Als het is zoals je omschrijft dan moet dit issue vaker voorkomen denk ik.

        1 Reply Last reply Reply Quote 0
        • Corjan Meijerink
          Corjan Meijerink administrator @Reinier007 last edited by

          @Reinier007 Interessant, niet echt eerder gehoord van een dergelijk probleem. Intern in de app zijn vormingspunten en viapunten identiek als het gaat omtrent de navigatie zelf. Het enige verschil wat er dan kan zijn tussen de punten is dat de vormingspunten uiteindelijk automatisch worden overgeslagen. Was dat ook zo?

          Reed je toevallig in een gebied met slecht bereik? Wat voor type telefoon gebruik je?

          Reinier007 1 Reply Last reply Reply Quote 0
          • Con Hennekens
            Con Hennekens @Reinier007 last edited by

            @Reinier007, I have had the same problem with one particular route (home to work, which I have been testing intensively). The app would not "touch" WP5 and continue to WP6, although my track proves that I touched WP5 very nicely:

            77307c09-f1b5-477f-a5bb-b36870aabfb4-image.png

            When manually skipping to 6, the problem moved along to WP6, where is previously skipped 6 normally. I exchanged WP5 with a new one, but that did not help. At one moment I used my second phone simultaneously, and that proved to me that it must be linked to my device. The second phone had no problem "touching" the WP!

            This situation has been going wrong for a week or three, and was VERY consistent. This morning however, to my own surprise, the problem had seemed resolved.

            I have been linking this to my phone or to a map-error, but since I have not heard of anything like this earlier, I thought it was not meaningful enough for the forum. Of course your identical problem changed that 😉

            Are you a beta user?

            I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
            I am just an enthusiastic user, and hope you will be one too!

            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

            Arno 0 Con Hennekens 2 Replies Last reply Reply Quote 0
            • Arno 0
              Arno 0 @Con Hennekens last edited by

              @Con-Hennekens I also had such problems with my phone. Last week I did a reset of my GPS data and hopefully that will help but could not test is already.

              1 Reply Last reply Reply Quote 0
              • Con Hennekens
                Con Hennekens @Con Hennekens last edited by

                @Con-Hennekens said in Via-punt niet herkend - te kleine marge:

                This situation has been going wrong for a week or three, and was VERY consistent. This morning however, to my own surprise, the problem had seemed resolved.

                I have to come back on this. This morning the problem returned, and my route did not want to "hit" WP 5 again. I have no clue to why this is always WP5. The "hit" is almost perfect today:

                4fafafa1-ca32-4773-9348-a93bf13c7928-image.png

                But I am thinking about an internet issue now. I see that, when I skip WP5 manually, it takes a lot of time to calculate, and often leads to a switch to offline mode. This however with a FULL strength GSM signal. I also happen to know that there is a GSM antenna in the direct vicinity of where this problem occurs.

                I find it strange that "hitting" waypoints would depend on internet access. There is no calculation going on if you hit a WP, is there? (question for @Corjan-Meijerink ) The coming days I will explore if this problem is not showing structurally in offline mode.

                I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                I am just an enthusiastic user, and hope you will be one too!

                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                1 Reply Last reply Reply Quote 0
                • Reinier007
                  Reinier007 @Corjan Meijerink last edited by

                  @Corjan-Meijerink - Hi Corjan, Nee ik reed niet in een gebied met slecht bereik. Volledig signaal. Zie ook de opmerking van Con Hennekens, internet-verbinding zou niet mogen uitmaken of je een waypoint hebt geraakt of niet. Tijdens navigeren rijd ik er zuiver overheen.
                  Ik heb een Samsung Galaxy S7. Gebruik ook al jaren de MRA-navigatie-app (vorige versie) en daarmee nooit dit soort problemen gehad.

                  Con Hennekens 1 Reply Last reply Reply Quote 0
                  • Con Hennekens
                    Con Hennekens @Reinier007 last edited by Con Hennekens

                    @Reinier007, als je de mogelijkheid hebt, zou het interessant zijn om te proberen of je hetzelfde probleem ervaart met Offline navigatie enabled. Ik heb dezelfde route al tig keer online afgelegd waarbij het probleem zich bijna telkens voordoet, en 3x in offline mode waarbij het probleem zich tot nog toe structureel NIET voordoet. De link met een de internetverbinding wordt daardoor steeds plausibeler, ook als snappen we niet waarom dat zo zou zijn.

                    Overigens kan het best zo zijn dat je een goed signaal ontvangt, maar op een cruciaal moment zich net een hop van de ene naar de andere mast voordoet waardoor je op dat moment even geen internet hebt. Dat lijkt bij mijn "beruchte" WP5 aan de hand te kunnen zijn, omdat ik daar nagenoeg precies in een triangel van masten rij.

                    19236023-5aef-415c-8db5-b801821f7d15-image.png

                    Probleem dat ik heb met mijn eigen theorie 😉 is dat de antenne dichtheid in NL dusdanig hoog is, dat dit een vÊÊl meer voorkomend probleem zou moeten zijn. Echter als je een keer een scenic route rijdt en dit gebeurt, dan haal je je schouders op en druk je op skip WP, terwijl als je dit telkens op hetzelfde WP van je woon/werk route ervaart, dan gaat dat opvallen natuurlijk.

                    I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                    I am just an enthusiastic user, and hope you will be one too!

                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                    Vincent Curren 1 Reply Last reply Reply Quote 0
                    • Vincent Curren
                      Vincent Curren @Con Hennekens last edited by

                      @Con-Hennekens said in Via-punt niet herkend - te kleine marge:

                      als je de mogelijkheid hebt, zou het interessant zijn om te proberen of je hetzelfde probleem ervaart met Offline navigatie enabled. Ik heb dezelfde route al tig keer online afgelegd waarbij het probleem zich bijna telkens voordoet, en 3x in offline mode waarbij het probleem zich tot nog toe structureel NIET voordoet. De link met een de internetverbinding wordt daardoor steeds plausibeler, ook als snappen we niet waarom dat zo zou zijn.
                      Overigens kan het best zo zijn dat je een goed signaal ontvangt, maar op een cruciaal moment zich net een hop van de ene naar de andere mast voordoet waardoor je op dat moment even geen internet hebt. Dat lijkt bij mijn "beruchte" WP5 aan de hand te kunnen zijn, omdat ik daar nagenoeg precies in een triangel van masten rij.

                      Just speculating: Since you mention that there are a number of antennas there, perhaps the problem is TOO MUCH signal and the receiver in your phone is briefly overloaded. (Sorry to respond in English -- I have been following the discussion with the help of Google Translate! 😁)

                      Vinnie

                      Con Hennekens Stefan Hummelink 2 Replies Last reply Reply Quote 0
                      • Con Hennekens
                        Con Hennekens @Vincent Curren last edited by

                        @Vincent-Curren, No problem, I am all for English 😉 In theory you make a valid point, however if too much antennas is a problem, that would in MANY occasions be a problem, if you see the GSM coverage in the Netherlands...

                        5858e3e8-36ae-4985-9f01-11ed39e2cc59-image.png

                        Especially in urban areas many people would suffer likewise experiences.

                        I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                        I am just an enthusiastic user, and hope you will be one too!

                        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                        1 Reply Last reply Reply Quote 0
                        • Stefan Hummelink
                          Stefan Hummelink @Vincent Curren last edited by Stefan Hummelink

                          @Vincent-Curren said in Via-punt niet herkend - te kleine marge:

                          briefly overloaded

                          This is very much unlikely. Even if a phone is receiving the GSM TX powers from 10 antenna's the received power is only 10dB higher, assuming an almost impossible uniform power distribution for each tx at that specific location. A 10dB increase in received power is typically far below the IP1dB limit of the receiver, for any real world distances from the TX antennas(i.e., not standing underneath a tx tower).

                          Even in the case of receiver saturation, the app behaviour should not change, since a receiver saturation is definitely not causing a loss of signal, instead we lose some sensitivity of the receiver, since signal compression occurs and harmonic content and intermodulation products increase, but this is usual business for any receiver and their applications. They deal with that correctly, at least in the hardware/phone software.

                          😄All technical aspects aside, I like your thinking. 😎

                          Manks bu'j te bange.

                          Con Hennekens 1 Reply Last reply Reply Quote 0
                          • Con Hennekens
                            Con Hennekens @Stefan Hummelink last edited by

                            @Stefan-Hummelink, you are obviously knowledgeable about this 😉 What do you think about the moment of roaming between towers. Does this lead to a moment of large lag in the internet connection that could pose a problem? For speech transmission obviously no problem, for data that could be very different. Maybe in the app time-out values should be reconsidered, or a second attempt for a calculation if it fails in X ms need to be implemented?

                            I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                            I am just an enthusiastic user, and hope you will be one too!

                            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                            Stefan Hummelink 1 Reply Last reply Reply Quote 0
                            • Stefan Hummelink
                              Stefan Hummelink @Con Hennekens last edited by

                              @Con-Hennekens Well, I'm definitely not into the application side of the hardware, also known as Software muhaha, but the hardware itself really doesn't care about any drop of signal, from "good signal strength" to "almost none".

                              The issue with a drop of signal should be tackled in the software. The hardware can only do so much, but not solve the issue of having no signal, besides triggering it's BIT signals to the phones software.

                              Manks bu'j te bange.

                              Con Hennekens 1 Reply Last reply Reply Quote 0
                              • Con Hennekens
                                Con Hennekens @Stefan Hummelink last edited by

                                @Stefan-Hummelink said in Via-punt niet herkend - te kleine marge:

                                The issue with a drop of signal should be tackled in the software.

                                Yes of course, but it would be handy for devs to know what they have to tackle in their software 😉

                                I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                                I am just an enthusiastic user, and hope you will be one too!

                                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                Stefan Hummelink 1 Reply Last reply Reply Quote 0
                                • Stefan Hummelink
                                  Stefan Hummelink @Con Hennekens last edited by Stefan Hummelink

                                  @Con-Hennekens That's true, but unfortunately I cannot think of something that the hardware produces that helps in tackling this. I think the app talks to the phone software and not directly to the hardware itself, but I'm note sure about that since that is not my cup of tea. 🙂

                                  I would perhaps try to get the actual data speed and based on that determine whether to trigger a recalculation. A "no data" report may be based on a hard limit, instead of being a "workable" limit. Not an issue if your going from great speed to bad speed after which the app moves from on- to offline, but the other way around would be a issue for going from off- to online. If the app checks for a "data present" status with the limit of the datarate being too low, the recalculation might not succeed.

                                  Maybe the app should stop trying to recalculate if the datarate is just too low, and stay offline untill the datarate is above a pragmatically determined workable dataspeed.

                                  Manks bu'j te bange.

                                  1 Reply Last reply Reply Quote 0
                                  • Nick Carthew
                                    Nick Carthew RouteXperts Instructor last edited by

                                    @Stefan-Hummelink @Con-Hennekens As someone who has zero knowledge of any of the technical matters that you two are discussing, I find myself becoming slightly aroused with your conversation 😁

                                    Always willing to help if I can.
                                    Triumph Tiger 1200 XRT called Tina.
                                    MRA Navigation Next and SilverFox B8J bar buttons.
                                    Quadlock wireless mount for IPhone 11.
                                    Cardo Scala Packtalk Bold.
                                    TomTom Rider 500. (In the cupboard now)

                                    Stefan Hummelink Con Hennekens 2 Replies Last reply Reply Quote 2
                                    • Dave J 0
                                      Dave J 0 last edited by

                                      Not the only one @Nick-Carthew. This is fascinating @Stefan-Hummelink and @Con-Hennekens, and something I knew nothing about until now.

                                      I know that the Dev Team are looking at testing speed of connection with the offline and online auto action following some feedback that others and I have given. I too have had similar issues to @Con-Hennekens with strong signal areas. Curious where this may end up and the solution. Intriguing thread guys.

                                      Kind Regards. Help where I can.
                                      Ducati Multistrada V4 Rally
                                      iPhone 15 Pro
                                      Chigee AIO-5 Play
                                      Google Pixel 6 Pro - mounted on SP Connect Plus
                                      Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

                                      1 Reply Last reply Reply Quote 0
                                      • Stefan Hummelink
                                        Stefan Hummelink @Nick Carthew last edited by

                                        @Nick-Carthew Oh Gosh ... Getting a Brit aroused is way beyond my expectations and certainly not a what I call positive collateral hahahahahaha.

                                        Manks bu'j te bange.

                                        1 Reply Last reply Reply Quote 1
                                        • Con Hennekens
                                          Con Hennekens @Nick Carthew last edited by

                                          @Nick-Carthew, I am glad for you that you reach such a state on written words alone 😉 I am the first to admit my knowledge on the subject is rather slim. I am just trying to wrap my head around the problem at hand.

                                          @Stefan-Hummelink, yes I am aware that the app itself does not talk directly to the hardware. But if devs want to solve this, they first must know what to solve. In my imagination, while the hardware switches from antenna to antenna, there will be a short moment of "no data" while the signal strength is high. The problem is that switching antennas can happen literally ANY time. implementing an internet connection bandwidth test will NOT prevent the hardware from switching towers, resulting in a short "no data" phase. If we know that, for example, the "no data" phase of such a switch is 20ms, dev could perhaps implement a second calculation event 50ms after the first one fails. Probably enough to overcome a no data phase, and little enough for anyone to notice. All completely hypothetical of course.

                                          @Nick-Carthew, are you okay? 😉

                                          I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                                          I am just an enthusiastic user, and hope you will be one too!

                                          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                          Nick Carthew 1 Reply Last reply Reply Quote 0
                                          • Nick Carthew
                                            Nick Carthew RouteXperts Instructor @Con Hennekens last edited by

                                            @Con-Hennekens said in Via-punt niet herkend - te kleine marge:

                                            @Nick-Carthew, are you okay? 😉

                                            I'm lying back now and having a cigarette 😉

                                            Always willing to help if I can.
                                            Triumph Tiger 1200 XRT called Tina.
                                            MRA Navigation Next and SilverFox B8J bar buttons.
                                            Quadlock wireless mount for IPhone 11.
                                            Cardo Scala Packtalk Bold.
                                            TomTom Rider 500. (In the cupboard now)

                                            Con Hennekens 1 Reply Last reply Reply Quote 0
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