12 Oct 2021, 10:10
@Jack-van-Tilburg thank you so much. We've received other good feedback too and have confirmed that the update works on all devices. We're preparing to deploy the update again.
LAUNCH: upgrade waypoint menu
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Hi
I am getting the same problem on Firefox, but on Android is OK. any old route more than two waypoints long is not loading or failing.
Tony -
I have tested MRA in at a Windows 10 computer with the chrome browser. I works but not smooth.
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@Timo-Martosatiman-MRA
Tested on iOS iPAD Pro using Chrome and Safari.
Existing Routes are not loading for Here Map.“RS6 Rykas Loop” is a Public Route
https://www.myrouteapp.com/en/social/route/3937795?mode=share“RS6 Waterfall Walk Safe Route” is a Public Route.
This is set to OpenStreetMap uses the Offroad mode
Transport Mode is “by foot”This route does open immediately.
https://www.myrouteapp.com/en/social/route/5224950?mode=shareSame as above using the iOS MyRoute Application
Samsung S10 5G using the App
“RS6 Rykas Loop” opens in about 7 Seconds
“RS6 Waterfall Walk Safe Route” opens instantly.MS Surface Pro 4
“RS6 Rykas Loop” opens in about 7 Seconds.
“RS6 Waterfall Walk Safe Route” opens instantly. -
I have tested MRA with WIN 10 and edge browser (version 94.0.992.38 (official build) (64-bit)). it works. Even the favorites are there.
Tested with an "old" route with 143 waypoints over 3120km.
(https://www.myrouteapp.com/de/social/route/4825168?mode=share)
it works smoothIt doesn't work with Firefox 92.01
Markus -
@Jack-van-Tilburg said in LAUNCH: upgrade waypoint menu:
@Reinhard-32
I wonder if there is a connection between the malfunction and the upgrade of the waypoint menu.
I'm also unable to load any existing routes since this upgrade. I run MacBook Pro and Safari.
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Maybe this is Mac/iOS specific?
That’s what my tests indicate?Update:
Doesn’t affect MRA Navigation on iOS or Android for me.You don’t stop riding when you get old, you get old when you stop riding.
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@Steve-Lynch said in LAUNCH: upgrade waypoint menu:
Maybe this is Mac/iOS specific?
That’s what my tests indicate?I've just retested based on your comment (I have a MacBookPro and Safari). I downloaded Chrome and routes opened OK. So with a MacBook and Chrome it works for me. My preference is for Safari but can make it work until you guys come up with the full solution.
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Same issue here. Must be the connectivity to the database or hosting services. some form of announcement would be appreciated. I have some observer runs this week and I'd like to plan for them.
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@Steve-Lynch For me as well. I think the problem is mainly Apple and safari browser related.
Kindly regards
ReinhardZumoXT, Zumo 590, Montana 700i and Mac
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@Reinhard-32 said in LAUNCH: upgrade waypoint menu:
@Steve-Lynch For me as well. I think the problem is mainly Apple and safari browser related.
I just tested this and Safari works fine on Windows. All browsers fail in Mac OSX and iOS.
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@Richard-Ward Just noticed that the old menues are back an the routes are working.
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Hello everyone,
After working on this throughout the day we haven't been able to resolve it. Sadly, this meant pulling everything offline until tomorrow. I've adjusted the topic to reflect that sentiment.
Your routes should be working again with the "old" waypointmenu.
Kind regards,
Timo
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I believe I once read that MRA has 300,000 users. And then it is quite sad that a bug is caused when a new function is introduced. Good pre-testing should prevent this. If things still go wrong, a decision must be taken quickly for a Roll-Back. Because, as mentioned, a large user base that is potentially duped.
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Saw the annct for the new Waypoint launch and was able to update my route with the new symbols before they went away.
LOVED IT! No issues, except the Gas icon seemed broken.Apologies for the last minute ask, but would it be possible to add a 'Hotel' icon?
Thanks!LOVE using the app on my Win10 computer. Then 'Save as' a gpx 1.1 file.
Transfers flawlessly to my Gold Wing nav system. -
Update Tuesday 10:20 AM:
We believe to have found a solution and have implemented it in our testing environment. If you experienced this problem and would like to help us and see if it is now resolved, please leave a reply on this thread. I'll mail you an access key to the testing environment. -
Works fine for me on Windows 10 and Chrome, even the speed is ok!
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@Timo-Martosatiman-MRA said in LAUNCH: upgrade waypoint menu:
Update Tuesday 10:20 AM:
We believe to have found a solution and have implemented it in our testing environment. If you experienced this problem and would like to help us and see if it is now resolved, please leave a reply on this thread. I'll mail you an access key to the testing environment.Hi Timo,
I definitely want to help with testing. -
That'd be amazing, thank you!
I have forwarded you the details to gain access to the testing environment.
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@Timo-Martosatiman-MRA
Tested and my (positive) findings in the chat sent to Timo. -
@Jack-van-Tilburg thank you so much. We've received other good feedback too and have confirmed that the update works on all devices. We're preparing to deploy the update again.
