Problem resolved. I reset my TomTom to factory settings, restarted, reimported the routes and bingo! No problem.

Apple have been decent enough to acknowledge this problem whereas others have not. You could easily argue it is Apples fault (and everyone else for that matter), but the reality is, mobile phones are not designed to be clipped onto motorcycles (or bicycles for that matter). Other companies (e.g. Quadlock) try to come up with a solution.

As suggested, use an older phone (sorry cannot recommend it) or use the intended tools for the job, get a sat nav and leave the blasted phone in your pocket.

Problem resolved. I reset my TomTom to factory settings, restarted, reimported the routes and bingo! No problem.

@Hans-van-de-Ven-MRA-Master said in Connector issues with ITN format into TomTom:

@Richard-Ward
Hallo Richard,
Nee, ik heb het issue nog niet voorbij zien komen op het forum.

Shame... I have also tried in Windows, and importing using Windows explorer, but the issues persist. I wonder if it's an issue with the device?

Hi,

Has anyone else had issues importing ITN formats straight into TomTom using the Connector tool? This worked but today I tried importing five routes and even though the Connector tells me the import was successful and I can select the routes on my TomTom, when I try to load the routes, I get a message on the TomTom, "No Route Possible". I have never had issues before today. I am using a Mac in case that helps?

Any thoughts?

@Reinhard-32 said in LAUNCH: upgrade waypoint menu:

@Steve-Lynch For me as well. I think the problem is mainly Apple and safari browser related.

I just tested this and Safari works fine on Windows. All browsers fail in Mac OSX and iOS.

Same issue here. Must be the connectivity to the database or hosting services. some form of announcement would be appreciated. I have some observer runs this week and I'd like to plan for them.