LAUNCH: upgrade waypoint menu

[Jack van Tilburg]

@Timo-Martosatiman-MRA
Are you testing on a "stand-alone" computer?
Or is that computer connected in any way to a "MyRoute" (management) network?

[Pierre c]

@Timo-Martosatiman-MRA For my part, the problem arose during the calculation at waypoint n ° 8. The road between points 4 and 5 has disappeared and nothing more happens. If I reload the page, no route appears anymore but the points are displayed ... If I open another normally calculated route, the route also does not appear as if the previous failure blocked any loading

[David Bonner]

Neither Routes or Tracks load.... I have tried on computer (iMac) and phone (iPhone7), neither work.

[Jack van Tilburg]

I have now installed Google Chrome on my MacBook. With that browser I can open existing routes. But that is very slow.

[Reinhard-32]

At my I-Mac with Big sur and the safari browser I can't load routes. With the crome browser I can plan a route at the here map but the response is very slow. I think there is a big bug in the MRA System.

[Jack van Tilburg]

@Reinhard-32
I wonder if there is a connection between the malfunction and the upgrade of the waypoint menu.

[Reinhard-32]

@Jack-van-Tilburg MRA has added the new waypoints and I guess some other updates either.

[Tony 13]

Hi
I am getting the same problem on Firefox, but on Android is OK. any old route more than two waypoints long is not loading or failing.
Tony

[Reinhard-32]

I have tested MRA in at a Windows 10 computer with the chrome browser. I works but not smooth.

[Steve Lynch]

@Timo-Martosatiman-MRA

Tested on iOS iPAD Pro using Chrome and Safari.
Existing Routes are not loading for Here Map.

“RS6 Rykas Loop” is a Public Route
https://www.myrouteapp.com/en/social/route/3937795?mode=share

“RS6 Waterfall Walk Safe Route” is a Public Route.
This is set to OpenStreetMap uses the Offroad mode
Transport Mode is “by foot”

This route does open immediately.
https://www.myrouteapp.com/en/social/route/5224950?mode=share

Same as above using the iOS MyRoute Application

Samsung S10 5G using the App
“RS6 Rykas Loop” opens in about 7 Seconds
“RS6 Waterfall Walk Safe Route” opens instantly.

MS Surface Pro 4

“RS6 Rykas Loop” opens in about 7 Seconds.
“RS6 Waterfall Walk Safe Route” opens instantly.

[MotorradTeam Mannheim]

I have tested MRA with WIN 10 and edge browser (version 94.0.992.38 (official build) (64-bit)). it works. Even the favorites are there.
Tested with an "old" route with 143 waypoints over 3120km.
(https://www.myrouteapp.com/de/social/route/4825168?mode=share)
it works smooth

It doesn't work with Firefox 92.01
Markus

[Steve 25]

@Jack-van-Tilburg said in LAUNCH: upgrade waypoint menu:

@Reinhard-32
I wonder if there is a connection between the malfunction and the upgrade of the waypoint menu.

I'm also unable to load any existing routes since this upgrade. I run MacBook Pro and Safari.

[Steve Lynch]

Maybe this is Mac/iOS specific?
That’s what my tests indicate?

Update:
Doesn’t affect MRA Navigation on iOS or Android for me.

[Steve 25]

@Steve-Lynch said in LAUNCH: upgrade waypoint menu:

Maybe this is Mac/iOS specific?
That’s what my tests indicate?

I've just retested based on your comment (I have a MacBookPro and Safari). I downloaded Chrome and routes opened OK. So with a MacBook and Chrome it works for me. My preference is for Safari but can make it work until you guys come up with the full solution.

[Richard Ward]

Same issue here. Must be the connectivity to the database or hosting services. some form of announcement would be appreciated. I have some observer runs this week and I'd like to plan for them.

[Reinhard-32]

@Steve-Lynch For me as well. I think the problem is mainly Apple and safari browser related.

[Richard Ward]

@Reinhard-32 said in LAUNCH: upgrade waypoint menu:

@Steve-Lynch For me as well. I think the problem is mainly Apple and safari browser related.

I just tested this and Safari works fine on Windows. All browsers fail in Mac OSX and iOS.

[Reinhard-32]

@Richard-Ward Just noticed that the old menues are back an the routes are working.

[MyRoute-app community]

Hello everyone,

After working on this throughout the day we haven't been able to resolve it. Sadly, this meant pulling everything offline until tomorrow. I've adjusted the topic to reflect that sentiment.

Your routes should be working again with the "old" waypointmenu.

Kind regards,

Timo

[Jack van Tilburg]

I believe I once read that MRA has 300,000 users. And then it is quite sad that a bug is caused when a new function is introduced. Good pre-testing should prevent this. If things still go wrong, a decision must be taken quickly for a Roll-Back. Because, as mentioned, a large user base that is potentially duped.