Statement about device limit
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Hi all!
Next week we will have a quick update to improve some minor issues caused by changes regarding the device limit. So this won't be the "big" next update (5.1) but just a very minor one.
Anyway, regardless of that update we already were able to make some adjustment to the device limit logic. The following therefore does not require an app update. The change we made is that if you are blocked because of too many device, we only block your new devices. Meaning the original 2 devices you used will still be accessible. We received some feedback of users getting accidentally blocked and where they understood our rational I believe they all made a very valid point that being blocked out on all devices is a bit excessive. Hence, we've made this change
Overall we are extremely happy with the device limit feature as motorclubs / companies using one license for literally 40 people have already been blocked. This now results in them either buying the appropriate amount of licenses or simply disliking us
This is still the preferred approach over raising prices for everyone to cover the costs of those abusing a single license.We are truly sorry for any inconvenience this has caused to legitimate users who just like to use more devices.
Cheers,
Corjan -
Hi all!
Next week we will have a quick update to improve some minor issues caused by changes regarding the device limit. So this won't be the "big" next update (5.1) but just a very minor one.
Anyway, regardless of that update we already were able to make some adjustment to the device limit logic. The following therefore does not require an app update. The change we made is that if you are blocked because of too many device, we only block your new devices. Meaning the original 2 devices you used will still be accessible. We received some feedback of users getting accidentally blocked and where they understood our rational I believe they all made a very valid point that being blocked out on all devices is a bit excessive. Hence, we've made this change
Overall we are extremely happy with the device limit feature as motorclubs / companies using one license for literally 40 people have already been blocked. This now results in them either buying the appropriate amount of licenses or simply disliking us
This is still the preferred approach over raising prices for everyone to cover the costs of those abusing a single license.We are truly sorry for any inconvenience this has caused to legitimate users who just like to use more devices.
Cheers,
Corjan@Corjan-Meijerink Very well-justified strategy.
