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  4. Error message 'Could not calculate route' when one is shown on the map #bug

Error message 'Could not calculate route' when one is shown on the map #bug

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Andy Wundefined Offline
    Andy Wundefined Offline
    Andy W
    wrote last edited by
    #1

    Steps to reproduce:

    • Open the app
    • Select MRA RoutePlanner
    • Select Search icon
    • Select Favourites
    • Select a favourite
    • Select 'Add to route' (to add as point 1)
    • Select Search icon
    • Select Favourites
    • Select a another favourite (different to the first one)
    • Select 'Add to route' (to add as point 2)

    A route is calculated at this point and shown on the map.

    • Scroll down and select Navigate

    The error message is displayed and Navigation does not start:
    5a20d30b-06c9-4c0f-9813-4af592fd2f2b-image.png

    If you go back to 'Route information', enter a route name and save it, Navigation can then start OK. It seems as though a route must have a name before Navigation can start. If that is by design, then a better message would be helpful.

    Regards
    Andy

    Rob Verhoeffundefined Nick Carthewundefined 2 Replies Last reply
    0
    • Andy Wundefined Andy W

      Steps to reproduce:

      • Open the app
      • Select MRA RoutePlanner
      • Select Search icon
      • Select Favourites
      • Select a favourite
      • Select 'Add to route' (to add as point 1)
      • Select Search icon
      • Select Favourites
      • Select a another favourite (different to the first one)
      • Select 'Add to route' (to add as point 2)

      A route is calculated at this point and shown on the map.

      • Scroll down and select Navigate

      The error message is displayed and Navigation does not start:
      5a20d30b-06c9-4c0f-9813-4af592fd2f2b-image.png

      If you go back to 'Route information', enter a route name and save it, Navigation can then start OK. It seems as though a route must have a name before Navigation can start. If that is by design, then a better message would be helpful.

      Regards
      Andy

      Rob Verhoeffundefined Offline
      Rob Verhoeffundefined Offline
      Rob Verhoeff
      Alpha tester
      wrote last edited by
      #2

      @Andy-W I followd your exact steps. I can navigate the desired route...

      BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
      iOS on iPhone 13 & 16 (mounted on Quadlock)
      Apple CarPlay in VW T-Roc (wired)
      Routelab on MacBook Air & iMac (Tahoe & Ventura)

      1 Reply Last reply
      0
      • Corjan Meijerinkundefined Offline
        Corjan Meijerinkundefined Offline
        Corjan Meijerink
        Developer
        wrote last edited by Corjan Meijerink
        #3

        Curious to know if this is consistent for you. Cannot reproduce it either.

        A name only need to be added when saving the route which is not required for navigating it directly.

        1 Reply Last reply
        0
        • Andy Wundefined Andy W

          Steps to reproduce:

          • Open the app
          • Select MRA RoutePlanner
          • Select Search icon
          • Select Favourites
          • Select a favourite
          • Select 'Add to route' (to add as point 1)
          • Select Search icon
          • Select Favourites
          • Select a another favourite (different to the first one)
          • Select 'Add to route' (to add as point 2)

          A route is calculated at this point and shown on the map.

          • Scroll down and select Navigate

          The error message is displayed and Navigation does not start:
          5a20d30b-06c9-4c0f-9813-4af592fd2f2b-image.png

          If you go back to 'Route information', enter a route name and save it, Navigation can then start OK. It seems as though a route must have a name before Navigation can start. If that is by design, then a better message would be helpful.

          Regards
          Andy

          Nick Carthewundefined Online
          Nick Carthewundefined Online
          Nick Carthew
          RouteXpert
          wrote last edited by
          #4

          @Andy-W Followed your instructions for two routes, could not replicate your experience. Both routes navigate without the need to enter a name.

          Always willing to help if I can.
          Triumph Tiger 1200 XRT called Tina.
          MRA Navigation Next and SilverFox BJ8

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