At MyRoute-app we have been working on improving our app and we have made a major update. After thousands of feedback messages from users we have improved the visual language of the waypoint menu. We also added functionality that allows you to put photos to individual points in your route which makes it even more fun making routes.
-- official internal announcement by MyRoute-app
Attention Community,
Today we've put the new waypoint menu live. As indicated in the official announcement above, we're very happy with the results and the way we've been able to adjust the experience of the Routeplanner to your feedback.
Whilst not as 'grand' as the next MRA Navigation update or the upcoming Route library update, the improvement of the waypoint menu has been very important to us internally as well. The reason for this is that this is the first time that we've been able to push a project towards a deadline, keep it steady within aim, cut scope creep and announce the deadline several weeks in advance. Whilst this might sound a bit silly, after all, deadlines are meant to be met, it has been neigh impossible for us to announce deadlines in advance in the past without the risk of a formal apology somewhere around the corner.
With the waypoint menu out of the way, the next update for the Routeplanner is the improved RouteXpert library which is aimed to go live at November 3rd.
Kind regards,
Timo Martosatiman
Chief Operating Officer
A fantastic progress. Thanks for that!
Unfortunately I can only test it on new routes because at the moment I can't open any existing routes. 
But the new route is looking good.
@Timo-Martosatiman-MRA Same problem for me. I'm creating a new route, but it doesn't work for the moment.
I registred a support ticket:
#26917 Routes kunnen niet geopend worden
I was having the same problem, the opening of my existing routes now works but Iām now getting the following error message:
ā HERE
Something went wrong while calculating the route. Please make sure all waypoint are on roads and reachable using the selected transport mode and try again.ā
Hello everyone,
We're trying to replicate the issue but are unable to do so. Could you try to share some links to those routes so that I can try to open it on my end, see if there's something going wrong there? Because as far as we can see everything is working as intended. Which means something somewhere went wrong.
kind regards,
Timo
Working fine here, with old routes`and new routes
@Timo-Martosatiman-MRA In fact, it all starts with an interruption in the line between two points. The route was missing but the waypoints were not. When I close and restart the route, it remains on standby and no longer opens.
@Timo-Martosatiman-MRA
https://www.myrouteapp.com/nl/social/route/5327654?mode=share
The same problem here. When I use the Openstreet map, then it works. I think the problem is related to the map which is used for calculation. And / or to the account.
Tested your route both on MS Edge and Google Chrome, both load the routeplanner correctly and show the route. On chrome the loading took a little longer (a little strange, but nothing otherworldly) but the route loaded. How long have you waited? Do you see the blue web-loading bar on the top of your browser move at all?
@Reinhard-32 thank you very much for this info. While I can't reproduce this myself this will help our developers in the search for a solution.
Kind regards,
Timo
@Timo-Martosatiman-MRA said in LAUNCH: upgrade waypoint menu:
blue web-loading bar on the top
Yep I see the blue web-loading bar on the top and it goes smoothly all the way to the right. But after that nothing happens.
So that's also the answer to your question how long do I wait.
So it doesn't matter, nothing happens.
@Timo-Martosatiman-MRA
Also tested on my iPhone, with only 4G.
The routes don't load there either.
@Timo-Martosatiman-MRA
Are you testing on a "stand-alone" computer?
Or is that computer connected in any way to a "MyRoute" (management) network?
@Timo-Martosatiman-MRA For my part, the problem arose during the calculation at waypoint n Ā° 8. The road between points 4 and 5 has disappeared and nothing more happens. If I reload the page, no route appears anymore but the points are displayed ... If I open another normally calculated route, the route also does not appear as if the previous failure blocked any loading
Neither Routes or Tracks load.... I have tried on computer (iMac) and phone (iPhone7), neither work.
I have now installed Google Chrome on my MacBook. With that browser I can open existing routes. But that is very slow.
At my I-Mac with Big sur and the safari browser I can't load routes. With the crome browser I can plan a route at the here map but the response is very slow. I think there is a big bug in the MRA System.
Kindly regards
Reinhard
ZumoXT, Zumo 590, Montana 700i and Mac
@Reinhard-32
I wonder if there is a connection between the malfunction and the upgrade of the waypoint menu.
@Jack-van-Tilburg MRA has added the new waypoints and I guess some other updates either.
I was having the same problem, the opening of my existing routes now works but Iām now getting the following error message:
ā HERE
Something went wrong while calculating the route. Please make sure all waypoint are on roads and reachable using the selected transport mode and try again.ā
