(SOLVED) Attention: Regarding current TomTom MyDrive issues

[Michel van Hagen MRA-Founder]

The problem has been solved today by TomTom. We thank TomTom for the quick fix. If you still encounter problems, please let us know!

[Ben Vos]

@Michel-van-Hagen-MRA-Founder

Hi Michel, why don't you update the "Save as> TomTom MyDrive" feature to use the new TomTom GOR API's? Al long as you use the old API I expect this problem to come back over time. (As far as I know it is now the third issue in MyDrive caused by using a depreciated API)
I have access to the New GOR API and willing to help you. See my support Ticket #12322

[Daniël Luthra MRA]

@Ben-Vos great we will contact you!

[Hans Schipper]

@Michel-van-Hagen-MRA-Founder Sorry, it doesn’t work yet. When saving a route-track using ‘TomTom my drive (beta), I still get the message that it doesn’t work... te vroeg gejuigd?

[Nick Carthew]

@Hans-Schipper It works well for me when I use Save as TomTom MyDrive (beta). I have a TomTom Rider 500.

[Michel van Hagen MRA-Founder]

It is working correct, we test it and get no support tickets.

[Hans Schipper]

I wouldn’t report it if it wasn’t an issue for me using both IOS and windows devices. Any tips what I should check to get it properly working?

[Nick Carthew]

@Hans-Schipper Have you tried resetting your TomTom? http://uk.support.tomtom.com/app/answers/detail/a_id/6965/~/resetting-your-navigation-device

[Hans Schipper]

@Nick-Carthew-RouteXpert I did...problem not solved.

[MyRoute-app community]

@Hans-Schipper Does the problem persist?