@Rick-Oudshoorn I look forward to getting the matter resolved.

@Nick-Dorsman Yessur!

@Peter-87 Sounds like you’ve sussed it. Good to hear all’s well.

@Schnegg-Michel Hi Michel, The basic account uses the OSM map, with a Gold account, you may have used the Here or TT map, possibly there is your route problem question. You can view your routes directly from the app, so how you see them in the planner (web) you should also see them in the Mobile app. Solution, take a Gold subscription, it's not that expensive.

@Bruuuuumm Hi, Save your route in TomTom Mydrive (beta), then only the track will be transferred and you can download it to your TT. The difference between a track and a route, see pictures. Route: Track: