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Here Maps not Recognizing Road is now Open

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • ErikMatthezingundefined Offline
    ErikMatthezingundefined Offline
    ErikMatthezing
    wrote last edited by
    #7

    You can put a request an here if the road is open.
    https://mapfeedback.here.com/#/report

    1 Reply Last reply
    1
    • Reinhard-32undefined Offline
      Reinhard-32undefined Offline
      Reinhard-32
      wrote last edited by Reinhard-32
      #8

      In the meantime you can use this workaround: Change the section between WP 3 and 4 to offroad.
      Here the route:
      https://www.myrouteapp.com/en/social/route/12044754?mode=share

      Kindly regards
      Reinhard

      ZumoXT, Zumo 590, Montana 700i and Mac

      John S Parryundefined 1 Reply Last reply
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      • Reinhard-32undefined Reinhard-32

        In the meantime you can use this workaround: Change the section between WP 3 and 4 to offroad.
        Here the route:
        https://www.myrouteapp.com/en/social/route/12044754?mode=share

        John S Parryundefined Offline
        John S Parryundefined Offline
        John S Parry
        wrote last edited by John S Parry
        #9

        @Reinhard-32 Thanks. I appreciate the effort you put into this.

        I did a search and was able to find how to use the technique. I'm not sure how this would look after import into a Garmin GPS, especially if the skip section has intended route deviations within it. It's clearly a workaround as opposed to a clean solution, but....

        Regardless, I'll play with it.

        Nick Carthewundefined 1 Reply Last reply
        0
        • John S Parryundefined John S Parry

          @Reinhard-32 Thanks. I appreciate the effort you put into this.

          I did a search and was able to find how to use the technique. I'm not sure how this would look after import into a Garmin GPS, especially if the skip section has intended route deviations within it. It's clearly a workaround as opposed to a clean solution, but....

          Regardless, I'll play with it.

          Nick Carthewundefined Offline
          Nick Carthewundefined Offline
          Nick Carthew
          RouteXpert
          wrote last edited by
          #10

          @John-S-Parry I think the best option is to report it to HERE using the website that @ErikMatthezing shared above. The more often it is reported the more chance there is of a map update. He who shouts loudest 😊

          I have just reported the re-opening of The Angels Crest Highway.

          38689037-1706-43ce-aced-3c17ec2e9c17-image.png

          Always willing to help if I can.
          Triumph Tiger 1200 XRT called Tina.
          MRA Navigation Next and SilverFox BJ8

          John S Parryundefined Adrian Avramundefined 2 Replies Last reply
          0
          • Nick Carthewundefined Nick Carthew

            @John-S-Parry I think the best option is to report it to HERE using the website that @ErikMatthezing shared above. The more often it is reported the more chance there is of a map update. He who shouts loudest 😊

            I have just reported the re-opening of The Angels Crest Highway.

            38689037-1706-43ce-aced-3c17ec2e9c17-image.png

            John S Parryundefined Offline
            John S Parryundefined Offline
            John S Parry
            wrote last edited by John S Parry
            #11

            @Nick-Carthew Thanks for making the report. 👍 I'll be monitoring, and it will be interesting to see how long it takes HERE to bring their map to current reality.

            I created this thread understanding that I could report the updated road status to HERE and wait until it's convenient for them to make the correction. What I was looking for was an MRA side solution that allows for clean route creation in situations where a road is marked closed, when in fact it isn't. Again, Garmin is tethered to HERE as much as MRA is, yet Basecamp and their respective GPS devices allow creating routes on roads that HERE marks as closed. I also mentioned that inRoute provides an advanced setting called "Ignore Closed Roads", recognizing the need/versatility that functionality provides.

            I often lead rides and sometimes need to create routes for distribution quickly. It's good to know the skip function is available, but it's not a 100% solution if you need to create shaping points for secondary roads in a skipped area. I understand that's probably rare, but I don't like limitations that seem to bite me at the worst times. 😁

            I think I understand what my MRA options are at this point. Thanks to all who reached out to help.

            1 Reply Last reply
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            • John S Parryundefined John S Parry

              Thanks Brian. I appreciate your input.

              Yes, you got the section of CA-2 that had been closed absolutely correct:

              Screenshot (185).png

              It's a been a long-term closure due to difficult road repairs. That's why it shows as closed in HERE. Well, it's open now. With the track record of HERE, it could be weeks before they update their map to a "road open" status. It's easy just to blame HERE, but how does Basecamp (which is also HERE based) allow routing closed roads? I also use an Apple based navigation planner called inRoute, and they have an explicit setting option called "Ignore Closed Roads", allowing you to route through them for whatever reason you have. Of course it's a buyer beware kind of setting, but the reality is that Google Maps is the gold standard and your best friend for up-to-date road status into, which is why I use it for final validation regardless of route planner I'm using.

              If nothing changes, my options are to either use Basecamp or inRoute as an alternative to create the route I need. I'd rather not play gymnastics with MRA and have to work around it. If this is simply a wart we have to live with, I'd just like to know.

              On Edit: I tried both TomTom and OpenStreetMap views as a workaround. I can place a waypoint in the closed section, but MRA won't create a route line to it.

              Brian McGundefined Offline
              Brian McGundefined Offline
              Brian McG
              wrote last edited by
              #12

              Hi @John-S-Parry said in Here Maps not Recognizing Road is now Open:

              On Edit: I tried both TomTom and OpenStreetMap views as a workaround. I can place a waypoint in the closed section, but MRA won't create a route line to it.

              Sorry but I have to say it is possible to route along the CA-2 between Cedar Springs & Big Pines with both OpenStreetMap & TomTom selected as the routing options

              TomTom - https://www.myrouteapp.com/en/social/route/12058866?mode=share
              956944a2-d96b-482b-aa7e-d0a1e5ac0fe3-image.png

              OpenStreetMap - https://www.myrouteapp.com/en/social/route/12053492?mode=share
              b27d06cb-4ec4-4dc0-b585-196689054dbc-image.png

              The Here option obviously does not route - https://www.myrouteapp.com/en/social/route/12058878?mode=share
              36e88c71-ae74-4e47-a8aa-c1ea03f2a0b9-image.png

              I am very confident that the idea in my first post, using OpenStreetMap or TomTom in offline mode works, as the second image in that post is actually MRA navigating along the CA-2 just outside Cedar Springs & heading towards Big Pines.
              All the red warning triangles are advising that the road in the Here map is not passable

              It is possible you may have another setting MRA that is preventing the routing in your account, if you share your route it may be possible to see why you cannot route along the CA-2

              BlackView BV7100, Android 12
              Normaly navigate Routes in Offline mode with Offline Maps

              John S Parryundefined 1 Reply Last reply
              0
              • Nick Carthewundefined Nick Carthew

                @John-S-Parry I think the best option is to report it to HERE using the website that @ErikMatthezing shared above. The more often it is reported the more chance there is of a map update. He who shouts loudest 😊

                I have just reported the re-opening of The Angels Crest Highway.

                38689037-1706-43ce-aced-3c17ec2e9c17-image.png

                Adrian Avramundefined Offline
                Adrian Avramundefined Offline
                Adrian Avram
                wrote last edited by Adrian Avram
                #13

                @Nick-Carthew said in Here Maps not Recognizing Road is now Open:

                The more often it is reported the more chance there is of a map update. He who shouts loudest

                That’s why I prefer OpenStreetMap: you can correct the map yourself without having to report issues and wait. With the next map update, your corrections are already included.
                With HERE, I reported an issue more than one year ago, and nothing changed ...

                Best regards,
                Adrian

                Samsung S24 Ultra and iPhone 13 with Android Auto / CarPlay
                MyRoute-APP (Planner+Navigation, GOLD Lifetime)
                Honda NC750X (2021) with CHIGEE Aio-5 Play

                Brian McGundefined 1 Reply Last reply
                1
                • Adrian Avramundefined Adrian Avram

                  @Nick-Carthew said in Here Maps not Recognizing Road is now Open:

                  The more often it is reported the more chance there is of a map update. He who shouts loudest

                  That’s why I prefer OpenStreetMap: you can correct the map yourself without having to report issues and wait. With the next map update, your corrections are already included.
                  With HERE, I reported an issue more than one year ago, and nothing changed ...

                  Brian McGundefined Offline
                  Brian McGundefined Offline
                  Brian McG
                  wrote last edited by
                  #14

                  @Adrian-Avram you can also edit & correct the Here map at https://mapcreator.here.com
                  unlike OpenStreetMap where the edit is accepted almost immedialltey on trust, with Here each edit is reviewed before acceptance
                  I find simple edits & changes with Here can take a few days to a couple of weeks OR they are not accepted
                  if nothing has changed a year after your report then it has probably not been accepted

                  BlackView BV7100, Android 12
                  Normaly navigate Routes in Offline mode with Offline Maps

                  Adrian Avramundefined 1 Reply Last reply
                  0
                  • Brian McGundefined Brian McG

                    Hi @John-S-Parry said in Here Maps not Recognizing Road is now Open:

                    On Edit: I tried both TomTom and OpenStreetMap views as a workaround. I can place a waypoint in the closed section, but MRA won't create a route line to it.

                    Sorry but I have to say it is possible to route along the CA-2 between Cedar Springs & Big Pines with both OpenStreetMap & TomTom selected as the routing options

                    TomTom - https://www.myrouteapp.com/en/social/route/12058866?mode=share
                    956944a2-d96b-482b-aa7e-d0a1e5ac0fe3-image.png

                    OpenStreetMap - https://www.myrouteapp.com/en/social/route/12053492?mode=share
                    b27d06cb-4ec4-4dc0-b585-196689054dbc-image.png

                    The Here option obviously does not route - https://www.myrouteapp.com/en/social/route/12058878?mode=share
                    36e88c71-ae74-4e47-a8aa-c1ea03f2a0b9-image.png

                    I am very confident that the idea in my first post, using OpenStreetMap or TomTom in offline mode works, as the second image in that post is actually MRA navigating along the CA-2 just outside Cedar Springs & heading towards Big Pines.
                    All the red warning triangles are advising that the road in the Here map is not passable

                    It is possible you may have another setting MRA that is preventing the routing in your account, if you share your route it may be possible to see why you cannot route along the CA-2

                    John S Parryundefined Offline
                    John S Parryundefined Offline
                    John S Parry
                    wrote last edited by John S Parry
                    #15

                    @Brian-McG said in Here Maps not Recognizing Road is now Open:

                    I am very confident that the idea in my first post, using OpenStreetMap or TomTom in offline mode works

                    I think the above is where some of the confusion is. I don't use offline mode for route planning. I do almost all my route creation in the online Web Routeplanner. I then save routes as GPX 1.1 files for import into my Zumo XT for actual navigation. So, I still maintain it's not possible to use TomTom or OSM (while online) to route on a closed road. If I'm incorrect, I'm all ears for learning something more.

                    I think the skip function mostly works. It's not perfect, but workable.

                    Brian McGundefined 1 Reply Last reply
                    0
                    • John S Parryundefined John S Parry

                      @Brian-McG said in Here Maps not Recognizing Road is now Open:

                      I am very confident that the idea in my first post, using OpenStreetMap or TomTom in offline mode works

                      I think the above is where some of the confusion is. I don't use offline mode for route planning. I do almost all my route creation in the online Web Routeplanner. I then save routes as GPX 1.1 files for import into my Zumo XT for actual navigation. So, I still maintain it's not possible to use TomTom or OSM (while online) to route on a closed road. If I'm incorrect, I'm all ears for learning something more.

                      I think the skip function mostly works. It's not perfect, but workable.

                      Brian McGundefined Offline
                      Brian McGundefined Offline
                      Brian McG
                      wrote last edited by Brian McG
                      #16

                      @John-S-Parry "Offline" mode refers to navigating with the MRA mobile app so it does not apply to your use case

                      In my previous post you can see that using TomTom & OpenStreetMap as the routing options they clearly route along the road between Cedar Springs & Big Pines
                      If I export those routes as GPX1.1 they will be GPX files containing those routes & tracks following that path

                      When you import them into the Zumo & depending on your settings it may re-calculate the route so it detours away from the CA-2 but if you selcect the track it should follow the path from Cedar Springs to Big Pines

                      BlackView BV7100, Android 12
                      Normaly navigate Routes in Offline mode with Offline Maps

                      1 Reply Last reply
                      0
                      • K De Weerdundefined Offline
                        K De Weerdundefined Offline
                        K De Weerd
                        wrote last edited by
                        #17

                        I tested @Brian-McG's suggestion of exporting the track using the OSM map and he's correct, as can be seen here:
                        https://www.gpsvisualizer.com/display/map/20250902125300-05119-map.html

                        The red line is the track, the blue line is the route (or rather routing points) that have been exported. Using the Track, the XT should calculate the correct route on its own.

                        This however does NOT work if you set one of the shaping points to off-road.
                        When exporting, it appears that in the background the route is calculated, ignoring the 'Skip' setting of the waypoint. If I set the 4th shaping point to skip, it draws a straight line in the routing, but when I export it using the OSM-maps, I still get a nicely routed track (which in some cases is not what you cant)

                        1 Reply Last reply
                        0
                        • John S Parryundefined Offline
                          John S Parryundefined Offline
                          John S Parry
                          wrote last edited by
                          #18

                          @Brian-McG Garmin GPS devices always recalculate when imported. Always. There is no way to turn that off. I intentionally turn off all GPS avoidance settings so that the Garmin calculation algorithms won't be influenced beyond my waypoints.

                          I don't know what we're doing different. If I create a new named route to start and immediately go into the OSM and/or TomTom layer, I can't create a route anywhere along the closure. The web MRA Routeplanner simply won't don't it.

                          I normally don't deal with tracks in my routing. I create routes with an abundance of waypoints to ensure directional behavior. In the case of using the MRA skip function, the track created along the closed section gets recalculated into the rest of the route.

                          How you're getting OSM to route the closed section is still a mystery to me.

                          Brian McGundefined 1 Reply Last reply
                          0
                          • John S Parryundefined John S Parry

                            @Brian-McG Garmin GPS devices always recalculate when imported. Always. There is no way to turn that off. I intentionally turn off all GPS avoidance settings so that the Garmin calculation algorithms won't be influenced beyond my waypoints.

                            I don't know what we're doing different. If I create a new named route to start and immediately go into the OSM and/or TomTom layer, I can't create a route anywhere along the closure. The web MRA Routeplanner simply won't don't it.

                            I normally don't deal with tracks in my routing. I create routes with an abundance of waypoints to ensure directional behavior. In the case of using the MRA skip function, the track created along the closed section gets recalculated into the rest of the route.

                            How you're getting OSM to route the closed section is still a mystery to me.

                            Brian McGundefined Offline
                            Brian McGundefined Offline
                            Brian McG
                            wrote last edited by
                            #19

                            @John-S-Parry the routing calculations in MRA are controlled in this drop down
                            29c4f3ac-59c7-4646-9a31-1e96047ef2b5-1755462616223-7be96ad9-be99-45cc-99ac-aaa24d9e5de5-image.png

                            The map layers are just graphic overlays they just show you where the roads are, they are not responsible for calculating the routing, it is irrelavant what Map Layer you use, they just make the screen look nice
                            82728374-0a07-4fc3-8d60-9c50a765d6f9-1755463302362-8f4a81f2-bdf9-43b4-92fe-e760431a048f-image.png

                            BlackView BV7100, Android 12
                            Normaly navigate Routes in Offline mode with Offline Maps

                            1 Reply Last reply
                            0
                            • John S Parryundefined Offline
                              John S Parryundefined Offline
                              John S Parry
                              wrote last edited by John S Parry
                              #20

                              @Brian-McG We have a block between each other that I don't know how to reconcile. The "skip" function works for my purposes. I'm OK at this point.

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                              0
                              • Brian McGundefined Brian McG

                                @Adrian-Avram you can also edit & correct the Here map at https://mapcreator.here.com
                                unlike OpenStreetMap where the edit is accepted almost immedialltey on trust, with Here each edit is reviewed before acceptance
                                I find simple edits & changes with Here can take a few days to a couple of weeks OR they are not accepted
                                if nothing has changed a year after your report then it has probably not been accepted

                                Adrian Avramundefined Offline
                                Adrian Avramundefined Offline
                                Adrian Avram
                                wrote last edited by Adrian Avram
                                #21

                                @Brian-McG said in Here Maps not Recognizing Road is now Open:

                                with Here each edit is reviewed before acceptance

                                As I said .... With HERE, I reported an issue more than one year ago, and nothing changed ...
                                Nowadays you can check on Google Maps that a new street was built, if I add it to HERE, but nobody cares even to check and one years passes ?
                                So I will stick to supporting and editing on OpenStreetMap !

                                Best regards,
                                Adrian

                                Samsung S24 Ultra and iPhone 13 with Android Auto / CarPlay
                                MyRoute-APP (Planner+Navigation, GOLD Lifetime)
                                Honda NC750X (2021) with CHIGEE Aio-5 Play

                                Con Hennekensundefined 1 Reply Last reply
                                0
                                • Adrian Avramundefined Adrian Avram

                                  @Brian-McG said in Here Maps not Recognizing Road is now Open:

                                  with Here each edit is reviewed before acceptance

                                  As I said .... With HERE, I reported an issue more than one year ago, and nothing changed ...
                                  Nowadays you can check on Google Maps that a new street was built, if I add it to HERE, but nobody cares even to check and one years passes ?
                                  So I will stick to supporting and editing on OpenStreetMap !

                                  Con Hennekensundefined Offline
                                  Con Hennekensundefined Offline
                                  Con Hennekens
                                  Alpha tester
                                  wrote last edited by
                                  #22

                                  @Adrian-Avram said in Here Maps not Recognizing Road is now Open:

                                  So I will stick to supporting and editing on OpenStreetMap !

                                  Totally fine, but not helpful for MRA Navigation.
                                  I have heard much quicker acceptance of feedback from HERE too, by the way.

                                  I am just an enthusiastic MRA user, and hope you will be one too!

                                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                  Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

                                  Adrian Avramundefined 1 Reply Last reply
                                  0
                                  • Con Hennekensundefined Con Hennekens

                                    @Adrian-Avram said in Here Maps not Recognizing Road is now Open:

                                    So I will stick to supporting and editing on OpenStreetMap !

                                    Totally fine, but not helpful for MRA Navigation.
                                    I have heard much quicker acceptance of feedback from HERE too, by the way.

                                    Adrian Avramundefined Offline
                                    Adrian Avramundefined Offline
                                    Adrian Avram
                                    wrote last edited by
                                    #23

                                    @Con-Hennekens well what can I say ... I tried, but its useless unless they will leave people to change the map and improve it. Here map is much limited than OSM map unfortunately ...

                                    Best regards,
                                    Adrian

                                    Samsung S24 Ultra and iPhone 13 with Android Auto / CarPlay
                                    MyRoute-APP (Planner+Navigation, GOLD Lifetime)
                                    Honda NC750X (2021) with CHIGEE Aio-5 Play

                                    Con Hennekensundefined 1 Reply Last reply
                                    0
                                    • Adrian Avramundefined Adrian Avram

                                      @Con-Hennekens well what can I say ... I tried, but its useless unless they will leave people to change the map and improve it. Here map is much limited than OSM map unfortunately ...

                                      Con Hennekensundefined Offline
                                      Con Hennekensundefined Offline
                                      Con Hennekens
                                      Alpha tester
                                      wrote last edited by
                                      #24

                                      @Adrian-Avram, I understand what you are saying, but MRA Navigation happens to use HERE maps, not OSM.

                                      I am just an enthusiastic MRA user, and hope you will be one too!

                                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                      Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

                                      Adrian Avramundefined 1 Reply Last reply
                                      0
                                      • Con Hennekensundefined Con Hennekens

                                        @Adrian-Avram, I understand what you are saying, but MRA Navigation happens to use HERE maps, not OSM.

                                        Adrian Avramundefined Offline
                                        Adrian Avramundefined Offline
                                        Adrian Avram
                                        wrote last edited by
                                        #25

                                        @Con-Hennekens yes I know ... unfortunately 😬 😁

                                        Best regards,
                                        Adrian

                                        Samsung S24 Ultra and iPhone 13 with Android Auto / CarPlay
                                        MyRoute-APP (Planner+Navigation, GOLD Lifetime)
                                        Honda NC750X (2021) with CHIGEE Aio-5 Play

                                        1 Reply Last reply
                                        0
                                        • John S Parryundefined Offline
                                          John S Parryundefined Offline
                                          John S Parry
                                          wrote last edited by
                                          #26

                                          @Brian-McG I now understand what you did. I missed where you actually changed the calculation map from HERE to OSM. I had in my head that you were simply changing to the OSM overlay on a HERE calculation map.

                                          So yes, that method works. 👍 Thanks.

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