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  4. App issue with screen

App issue with screen

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • RobdHundefined Offline
    RobdHundefined Offline
    RobdH
    wrote on last edited by
    #1

    After i updated the mra app to the latest version yesterday ( 4.4.1) i notice i can no longer approach the " routedetail " function on bottom of the screen of my samsung A53
    ( android version 15 ) it is grey instead of blue. It's covered by the phones tabs.
    Also other bottom tabs in other screens aren't approachable any longer.
    Very frustrating😬
    Is there a solution for this problem?

    BMW R1200GS DOHC
    MRA + Carpuride 702
    Samsung A53 5G
    Cardo Scala Q1 teamset

    JP dundefined 1 Reply Last reply
    0
    • Nick Carthewundefined Nick Carthew moved this topic from [Web] Problems, Bugs and other Issues on
    • Rob Verhoeffundefined Offline
      Rob Verhoeffundefined Offline
      Rob Verhoeff
      Alpha tester
      wrote on last edited by
      #2

      Seems to be an Android issue. I've heard there will be some investigation into this...

      BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
      iOS on iPhone 13 (mounted on Quadlock)
      Apple CarPlay in VW T-Roc (wired)
      Routelab on MacBook Air & iMac (Sequoia & Monterey)

      1 Reply Last reply
      0
      • Corjan Meijerinkundefined Offline
        Corjan Meijerinkundefined Offline
        Corjan Meijerink
        Developer
        wrote on last edited by
        #3

        I believe disabling the button navigation from Android and using the swipe gestures is a temporary workaround.

        1 Reply Last reply
        1
        • RobdHundefined Offline
          RobdHundefined Offline
          RobdH
          wrote on last edited by
          #4

          @Rob-Verhoeff @Corjan-Meijerink its only a problem with the MRA app, all my other apps do not have this problem and when i use the Routelab in my phones browser instead of through the app it is all ok.

          BMW R1200GS DOHC
          MRA + Carpuride 702
          Samsung A53 5G
          Cardo Scala Q1 teamset

          Rob Verhoeffundefined 1 Reply Last reply
          0
          • RobdHundefined RobdH

            @Rob-Verhoeff @Corjan-Meijerink its only a problem with the MRA app, all my other apps do not have this problem and when i use the Routelab in my phones browser instead of through the app it is all ok.

            Rob Verhoeffundefined Offline
            Rob Verhoeffundefined Offline
            Rob Verhoeff
            Alpha tester
            wrote on last edited by
            #5

            @RobdH not on iOS!

            BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
            iOS on iPhone 13 (mounted on Quadlock)
            Apple CarPlay in VW T-Roc (wired)
            Routelab on MacBook Air & iMac (Sequoia & Monterey)

            1 Reply Last reply
            0
            • J van Eijkundefined Offline
              J van Eijkundefined Offline
              J van Eijk
              wrote on last edited by
              #6

              Same problem here on my Samsung A53, bottom is greyed out and I can't choose Friend/Groups etc.

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              0
              • Eric 12undefined Offline
                Eric 12undefined Offline
                Eric 12
                wrote on last edited by
                #7

                I have the same problem on a samsung a55, groups button not accessible. Since latest update.

                1 Reply Last reply
                0
                • Marinus van Deudekomundefined Offline
                  Marinus van Deudekomundefined Offline
                  Marinus van Deudekom
                  Valued contributor
                  wrote on last edited by
                  #8

                  On my new S24FE no problem. I discovered last week that this new phone works a bit different. The menu buttons of that Samsung itself work a bit different.. Android version 15

                  Honda Goldwing GL1500,
                  Honda Silverwing GL 650
                  DMD2 T865X 8 inch Android tablet using MRA next for navigation
                  Garmin XT (almost in the cupboard)
                  Samsung S24FE mounted on a Quadlock and using Android Auto in my car

                  1 Reply Last reply
                  0
                  • RobdHundefined Offline
                    RobdHundefined Offline
                    RobdH
                    wrote on last edited by
                    #9

                    Problem solved with the new update👍

                    BMW R1200GS DOHC
                    MRA + Carpuride 702
                    Samsung A53 5G
                    Cardo Scala Q1 teamset

                    JP dundefined 1 Reply Last reply
                    1
                    • RobdHundefined RobdH

                      Problem solved with the new update👍

                      JP dundefined Offline
                      JP dundefined Offline
                      JP d
                      wrote on last edited by
                      #10

                      @RobdH yes! I had the same problem on my Oneplus 12. Just did the update and it has been fixed.

                      1 Reply Last reply
                      0
                      • RobdHundefined RobdH

                        After i updated the mra app to the latest version yesterday ( 4.4.1) i notice i can no longer approach the " routedetail " function on bottom of the screen of my samsung A53
                        ( android version 15 ) it is grey instead of blue. It's covered by the phones tabs.
                        Also other bottom tabs in other screens aren't approachable any longer.
                        Very frustrating😬
                        Is there a solution for this problem?

                        JP dundefined Offline
                        JP dundefined Offline
                        JP d
                        wrote on last edited by
                        #11

                        @RobdH I raised a ticket. Had the same problem on my Android Oneplus 12. Now working again.

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