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  4. Problems with the "Avoid Toll Roads" option

Problems with the "Avoid Toll Roads" option

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Manzo91undefined Manzo91

    @Giancarlo-e you are not the only one with problematic app after the update. i'm in the same situation unfortunally. I've had to revert back to update 4.3.9 to use the app at this moment.

    Giancarlo eundefined Offline
    Giancarlo eundefined Offline
    Giancarlo e
    wrote on last edited by
    #5

    @Manzo91 I didn't know you could reinstall a previous version... Can you tell me how to do it? Thanks.

    Manzo91undefined 1 Reply Last reply
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    • Giancarlo eundefined Giancarlo e

      @Manzo91 I didn't know you could reinstall a previous version... Can you tell me how to do it? Thanks.

      Manzo91undefined Offline
      Manzo91undefined Offline
      Manzo91
      wrote on last edited by
      #6

      @Giancarlo-e Install Aptoide from Google. Uninstall version 4.4.0, look for MyRoute App in Aptoide and select "Older Versions" and get V 4.3.9 and log in with your account.
      Good Luck !

      Giancarlo eundefined 1 Reply Last reply
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      • Manzo91undefined Manzo91

        @Giancarlo-e Install Aptoide from Google. Uninstall version 4.4.0, look for MyRoute App in Aptoide and select "Older Versions" and get V 4.3.9 and log in with your account.
        Good Luck !

        Giancarlo eundefined Offline
        Giancarlo eundefined Offline
        Giancarlo e
        wrote on last edited by
        #7

        @Manzo91 thank

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        • Giancarlo eundefined Giancarlo e

          @Con-Hennekens Thank you for your comment. However, your observation doesn't change the final result. Whether on the web or in the app, the final result is the same. Whether with more OSM or with HERE maps, the result is the same. So I don't fully understand the reason for your comment. The problem is that the web and the app misinterpret the "Avoid toll roads" option.
          I'm also an avid MRA user. I think it's an excellent app and I've recommended it to many friends. But I have to admit that in the latest updates, or whatever you want to call them, the web or the app, they do things they didn't do before. Even on my Blackview 8900 Pro phone, since the last update, the app doesn't work. I load the app and the screen goes black. I don't know if it's the update or something, but the truth is that the problems coincide with the update.

          Con Hennekensundefined Offline
          Con Hennekensundefined Offline
          Con Hennekens
          Alpha tester
          wrote on last edited by
          #8

          @Giancarlo-e said in Problems with the "Avoid Toll Roads" option:

          Even on my Blackview 8900 Pro phone, since the last update, the app doesn't work. I load the app and the screen goes black. I don't know if it's the update or something, but the truth is that the problems coincide with the update.

          I cannot speak for your black screen problem, but the misinterpretation of your toll-road example has definitely nothing to do with any app update. I checked your situation against the TomTom and HERE maps, and they both do NOT show the same problem:

          0f91190a-0dca-4780-9ae3-a0c08f9cfd77-image.png

          This leads me to believe there is a map-error on the OSM map. You can apply for a change here: https://www.openstreetmap.org/fixthemap

          The reason for my earlier comment is that it is illogical to plan routes you want to navigate using the MRA app with any other then the HERE map, since the MRA Navigation module uses HERE maps exclusively. If you take notice of my advice, it definitely changes your result 😉

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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          • Donovan Smithundefined Offline
            Donovan Smithundefined Offline
            Donovan Smith
            wrote last edited by
            #9

            I am a beginner user and think I had a similar issue. Or possibly a similar issue. I planned a route from north to south of France. I had waypoints in the route. I set options to use motorways, avoid tolls and fastest. When I opened route it did give me route violation warning. But did not say where or offer an alternative. On 3 separate occasions the guidance took me on a toll road. Which is I guess the only way to get me to my next waypoint. (This is usually avoided when using Garmin devices.)I think possibly the weighting and priority of the route planning should firstly avoid tools, then compute fastest time. Or not allow route creation. It’s hard to avoid a toll when you’re on the approach road!

            Con Hennekensundefined 1 Reply Last reply
            0
            • RetiredWingManundefined Offline
              RetiredWingManundefined Offline
              RetiredWingMan
              Valued contributor
              wrote last edited by
              #10

              Share a link to the route and make the route public. We can review the route to try and solve the issue.

              2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

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              • Giancarlo eundefined Giancarlo e

                Since the last update (Version 4.4), when you select the "Avoid Toll Roads" option, the app assumes you shouldn't use highways. It's as if the app can't identify which highways are toll roads and which aren't. Examples:
                5318de99-0beb-4ab3-b6c6-62529a48c36d-image.png
                In this example, a route has been created where the "Avoid toll roads" option has not been chosen, and the app goes through the M-45 motorway (Madrid), which is not a toll road.

                754d3b9f-c0f6-4bb5-b312-07056c5ffc82-image.png

                In the same example, the option "Avoid toll motorways" has now been chosen, and as can be seen, the app avoids using the M-45 motorway (Madrid), identifying it as a toll motorway when it is not.

                Brian McGundefined Offline
                Brian McGundefined Offline
                Brian McG
                wrote last edited by
                #11

                Hi @Giancarlo-e I can replicate what you see in MRA with the OSM routing
                Inspecting the OpenStreetMap data on the OSM site, it has no tags for tolls on this section of motorway
                Replicating the same route in Osmand with the Avoid Tolls option enabled it routes correctly along the motorway

                The only conclusion I can come to is that the MRA version of the OSM data must have an incorrect Toll tag on this section

                BlackView BV7100, Android 12
                Normaly navigate Routes in Offline mode with Offline Maps

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                • Donovan Smithundefined Offline
                  Donovan Smithundefined Offline
                  Donovan Smith
                  wrote last edited by
                  #12

                  View 'To Levigniac' in MyRoute-app! https://www.myrouteapp.com/route/open/11805038 There were sections of this router prior to starting point but I deleted them after use and only have this section left

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                  • Donovan Smithundefined Donovan Smith

                    I am a beginner user and think I had a similar issue. Or possibly a similar issue. I planned a route from north to south of France. I had waypoints in the route. I set options to use motorways, avoid tolls and fastest. When I opened route it did give me route violation warning. But did not say where or offer an alternative. On 3 separate occasions the guidance took me on a toll road. Which is I guess the only way to get me to my next waypoint. (This is usually avoided when using Garmin devices.)I think possibly the weighting and priority of the route planning should firstly avoid tools, then compute fastest time. Or not allow route creation. It’s hard to avoid a toll when you’re on the approach road!

                    Con Hennekensundefined Offline
                    Con Hennekensundefined Offline
                    Con Hennekens
                    Alpha tester
                    wrote last edited by
                    #13

                    @Donovan-Smith said in Problems with the "Avoid Toll Roads" option:

                    When I opened route it did give me route violation warning.

                    Planning a route in OSM will start the "Navigate Route as a Track" feature, because Navigation uses the HERE map. Navigating a track does not give room for alternative routing. So if you plan your route in OSM (which obviously has a problem in that area concerning toll roads) and start navigating in the MRA app (using HERE as the only option) things like this happen.

                    I am just an enthusiastic MRA user, and hope you will be one too!

                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                    Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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                    0
                    • Donovan Smithundefined Offline
                      Donovan Smithundefined Offline
                      Donovan Smith
                      wrote last edited by
                      #14

                      I planned it on the web through the web app. So can I assume the web app is osm ? I know the the Next App is here maps.

                      Brian McGundefined 1 Reply Last reply
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                      • Donovan Smithundefined Donovan Smith

                        I planned it on the web through the web app. So can I assume the web app is osm ? I know the the Next App is here maps.

                        Brian McGundefined Offline
                        Brian McGundefined Offline
                        Brian McG
                        wrote last edited by
                        #15

                        @Donovan-Smith the navigation app on your mobile uses the Here routing algorithm
                        the Here algorithm is the one used for navigation by MRA

                        on the Web planner when you are planning you can choose which routing algorithm you wish to use either OSM, TomTom or Here

                        7be96ad9-be99-45cc-99ac-aaa24d9e5de5-image.png

                        You should choose the algorithm that matches your navigation device
                        So if your using MRA or a Garmin to navigate it is best to use the Here routing algorithm
                        If your using a TomTom obviously best to use the TomTom algorithm
                        If your using Osmand then best to use the OSM algorithm
                        The TomTom & Here routing algorithms are not available with a basic web account, you need either a Gold or Navigation subscription to access them

                        The map layers are just graphic overlays they just show you where the roads are, they are not responsible for calculating the routing
                        8f4a81f2-bdf9-43b4-92fe-e760431a048f-image.png

                        BlackView BV7100, Android 12
                        Normaly navigate Routes in Offline mode with Offline Maps

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                        • Donovan Smithundefined Offline
                          Donovan Smithundefined Offline
                          Donovan Smith
                          wrote last edited by
                          #16

                          @Brian-McG ok. I just looked on the mra route planner. I don’t have access to choose here maps as I am not a gold subscriber. I am only paying for the next nav app. So by default following your post I am guessing I am on osm maps then when I go to my nav app it’s here maps, so that’ll be the issue! If I plan a route using destination input, is that also using osm maps to plan? Vis a vis is there a way around (simple and easy ) or is this a way they force a revenue stream?

                          Nick Carthewundefined Brian McGundefined 2 Replies Last reply
                          0
                          • Donovan Smithundefined Donovan Smith

                            @Brian-McG ok. I just looked on the mra route planner. I don’t have access to choose here maps as I am not a gold subscriber. I am only paying for the next nav app. So by default following your post I am guessing I am on osm maps then when I go to my nav app it’s here maps, so that’ll be the issue! If I plan a route using destination input, is that also using osm maps to plan? Vis a vis is there a way around (simple and easy ) or is this a way they force a revenue stream?

                            Nick Carthewundefined Offline
                            Nick Carthewundefined Offline
                            Nick Carthew
                            RouteXpert
                            wrote last edited by
                            #17

                            @Donovan-Smith said in Problems with the "Avoid Toll Roads" option:

                            @Brian-McG ok. I just looked on the mra route planner. I don’t have access to choose here maps as I am not a gold subscriber. I am only paying for the next nav app. So by default following your post I am guessing I am on osm maps then when I go to my nav app it’s here maps, so that’ll be the issue! If I plan a route using destination input, is that also using osm maps to plan? Vis a vis is there a way around (simple and easy ) or is this a way they force a revenue stream?

                            An MRA Navigation Next subscription gives you access to the HERE planning map in the website route planner.

                            Always willing to help if I can.
                            Triumph Tiger 1200 XRT called Tina.
                            MRA Navigation Next and SilverFox BJ8

                            1 Reply Last reply
                            2
                            • Donovan Smithundefined Donovan Smith

                              @Brian-McG ok. I just looked on the mra route planner. I don’t have access to choose here maps as I am not a gold subscriber. I am only paying for the next nav app. So by default following your post I am guessing I am on osm maps then when I go to my nav app it’s here maps, so that’ll be the issue! If I plan a route using destination input, is that also using osm maps to plan? Vis a vis is there a way around (simple and easy ) or is this a way they force a revenue stream?

                              Brian McGundefined Offline
                              Brian McGundefined Offline
                              Brian McG
                              wrote last edited by
                              #18

                              @Donovan-Smith if you look at the first image in my previous post you can see it says "Here (MyRouteapp/Garmin) Gold / Nav"
                              the "Nav" at then end is to indicate, as @Nick-Carthew says that the Here routing is available with the navigation subscription
                              You need to be logged in to the web planner with the same account that you use for the Navigation app
                              ,

                              BlackView BV7100, Android 12
                              Normaly navigate Routes in Offline mode with Offline Maps

                              1 Reply Last reply
                              1
                              • Donovan Smithundefined Offline
                                Donovan Smithundefined Offline
                                Donovan Smith
                                wrote last edited by
                                #19

                                Ok. Found the here maps setting. Thank you. Next question, if I create a a to b route on the web in the here maps. Does it always open in here maps afterwards when I choose to edit it?

                                Nick Carthewundefined 1 Reply Last reply
                                0
                                • Donovan Smithundefined Donovan Smith

                                  Ok. Found the here maps setting. Thank you. Next question, if I create a a to b route on the web in the here maps. Does it always open in here maps afterwards when I choose to edit it?

                                  Nick Carthewundefined Offline
                                  Nick Carthewundefined Offline
                                  Nick Carthew
                                  RouteXpert
                                  wrote last edited by
                                  #20

                                  @Donovan-Smith said in Problems with the "Avoid Toll Roads" option:

                                  Ok. Found the here maps setting. Thank you. Next question, if I create a a to b route on the web in the here maps. Does it always open in here maps afterwards when I choose to edit it?

                                  All routes will remember the last planning map that was used for that route.

                                  If you click Always use this map for new routes, the HERE planning map will always be chosen for new routes.

                                  fdb35048-9c1f-4855-9d84-32d3e5491b64-image.png

                                  Always willing to help if I can.
                                  Triumph Tiger 1200 XRT called Tina.
                                  MRA Navigation Next and SilverFox BJ8

                                  1 Reply Last reply
                                  0
                                  • Donovan Smithundefined Offline
                                    Donovan Smithundefined Offline
                                    Donovan Smith
                                    wrote last edited by
                                    #21

                                    Thank you @Nick-Carthew. So I guess then I can open and edit it in the mra app and it will do as expected. I have created a simple route here just a to be to avoid tolls. Can someone confirm it’s good please?

                                    Nick Carthewundefined 1 Reply Last reply
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                                    • Donovan Smithundefined Donovan Smith

                                      Thank you @Nick-Carthew. So I guess then I can open and edit it in the mra app and it will do as expected. I have created a simple route here just a to be to avoid tolls. Can someone confirm it’s good please?

                                      Nick Carthewundefined Offline
                                      Nick Carthewundefined Offline
                                      Nick Carthew
                                      RouteXpert
                                      wrote last edited by
                                      #22

                                      @Donovan-Smith You'll need to share the route before anyone can check it.
                                      To share:
                                      Firstly, the privacy of the route must be set to Public.
                                      Open the route and then open the Route-information tab in the left menu column, here you'll see a Privacy drop down box where you can change the privacy to Public.
                                      Now click the Share button in the top right of the map screen, if you do not see a Share button, click Page menu first, then you’ll see Share button.
                                      After clicking Share, you have different options for sharing, choose the Link option and then copy and paste the URL web address into your reply please.

                                      Always willing to help if I can.
                                      Triumph Tiger 1200 XRT called Tina.
                                      MRA Navigation Next and SilverFox BJ8

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                                      • Donovan Smithundefined Offline
                                        Donovan Smithundefined Offline
                                        Donovan Smith
                                        wrote last edited by
                                        #23

                                        https://www.myrouteapp.com/en/social/route/11950009?mode=share

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