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  4. Problems with the "Avoid Toll Roads" option

Problems with the "Avoid Toll Roads" option

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Giancarlo eundefined Giancarlo e

    Since the last update (Version 4.4), when you select the "Avoid Toll Roads" option, the app assumes you shouldn't use highways. It's as if the app can't identify which highways are toll roads and which aren't. Examples:
    5318de99-0beb-4ab3-b6c6-62529a48c36d-image.png
    In this example, a route has been created where the "Avoid toll roads" option has not been chosen, and the app goes through the M-45 motorway (Madrid), which is not a toll road.

    754d3b9f-c0f6-4bb5-b312-07056c5ffc82-image.png

    In the same example, the option "Avoid toll motorways" has now been chosen, and as can be seen, the app avoids using the M-45 motorway (Madrid), identifying it as a toll motorway when it is not.

    Con Hennekensundefined Offline
    Con Hennekensundefined Offline
    Con Hennekens
    Alpha tester
    wrote last edited by
    #2

    @Giancarlo-e, You are showing route calculations on the WEB-planner. Therefore your assumption that it has to do with the APP version holds no ground. Changes in the app do not reflect anything in the web-planner. Also I see "Usar segmentos" enabled, which indicates you are using the OSM map, while the app only uses the HERE map. Not a solution for your problem, but just some observations πŸ˜‰

    I am just an enthusiastic MRA user, and hope you will be one too!

    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

    Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

    Giancarlo eundefined 1 Reply Last reply
    -1
    • Con Hennekensundefined Con Hennekens

      @Giancarlo-e, You are showing route calculations on the WEB-planner. Therefore your assumption that it has to do with the APP version holds no ground. Changes in the app do not reflect anything in the web-planner. Also I see "Usar segmentos" enabled, which indicates you are using the OSM map, while the app only uses the HERE map. Not a solution for your problem, but just some observations πŸ˜‰

      Giancarlo eundefined Offline
      Giancarlo eundefined Offline
      Giancarlo e
      wrote last edited by
      #3

      @Con-Hennekens Thank you for your comment. However, your observation doesn't change the final result. Whether on the web or in the app, the final result is the same. Whether with more OSM or with HERE maps, the result is the same. So I don't fully understand the reason for your comment. The problem is that the web and the app misinterpret the "Avoid toll roads" option.
      I'm also an avid MRA user. I think it's an excellent app and I've recommended it to many friends. But I have to admit that in the latest updates, or whatever you want to call them, the web or the app, they do things they didn't do before. Even on my Blackview 8900 Pro phone, since the last update, the app doesn't work. I load the app and the screen goes black. I don't know if it's the update or something, but the truth is that the problems coincide with the update.

      Manzo91undefined Con Hennekensundefined 2 Replies Last reply
      0
      • Giancarlo eundefined Giancarlo e

        @Con-Hennekens Thank you for your comment. However, your observation doesn't change the final result. Whether on the web or in the app, the final result is the same. Whether with more OSM or with HERE maps, the result is the same. So I don't fully understand the reason for your comment. The problem is that the web and the app misinterpret the "Avoid toll roads" option.
        I'm also an avid MRA user. I think it's an excellent app and I've recommended it to many friends. But I have to admit that in the latest updates, or whatever you want to call them, the web or the app, they do things they didn't do before. Even on my Blackview 8900 Pro phone, since the last update, the app doesn't work. I load the app and the screen goes black. I don't know if it's the update or something, but the truth is that the problems coincide with the update.

        Manzo91undefined Offline
        Manzo91undefined Offline
        Manzo91
        wrote last edited by
        #4

        @Giancarlo-e you are not the only one with problematic app after the update. i'm in the same situation unfortunally. I've had to revert back to update 4.3.9 to use the app at this moment.

        Giancarlo eundefined 1 Reply Last reply
        0
        • Manzo91undefined Manzo91

          @Giancarlo-e you are not the only one with problematic app after the update. i'm in the same situation unfortunally. I've had to revert back to update 4.3.9 to use the app at this moment.

          Giancarlo eundefined Offline
          Giancarlo eundefined Offline
          Giancarlo e
          wrote last edited by
          #5

          @Manzo91 I didn't know you could reinstall a previous version... Can you tell me how to do it? Thanks.

          Manzo91undefined 1 Reply Last reply
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          • Giancarlo eundefined Giancarlo e

            @Manzo91 I didn't know you could reinstall a previous version... Can you tell me how to do it? Thanks.

            Manzo91undefined Offline
            Manzo91undefined Offline
            Manzo91
            wrote last edited by
            #6

            @Giancarlo-e Install Aptoide from Google. Uninstall version 4.4.0, look for MyRoute App in Aptoide and select "Older Versions" and get V 4.3.9 and log in with your account.
            Good Luck !

            Giancarlo eundefined 1 Reply Last reply
            0
            • Manzo91undefined Manzo91

              @Giancarlo-e Install Aptoide from Google. Uninstall version 4.4.0, look for MyRoute App in Aptoide and select "Older Versions" and get V 4.3.9 and log in with your account.
              Good Luck !

              Giancarlo eundefined Offline
              Giancarlo eundefined Offline
              Giancarlo e
              wrote last edited by
              #7

              @Manzo91 thank

              1 Reply Last reply
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              • Giancarlo eundefined Giancarlo e

                @Con-Hennekens Thank you for your comment. However, your observation doesn't change the final result. Whether on the web or in the app, the final result is the same. Whether with more OSM or with HERE maps, the result is the same. So I don't fully understand the reason for your comment. The problem is that the web and the app misinterpret the "Avoid toll roads" option.
                I'm also an avid MRA user. I think it's an excellent app and I've recommended it to many friends. But I have to admit that in the latest updates, or whatever you want to call them, the web or the app, they do things they didn't do before. Even on my Blackview 8900 Pro phone, since the last update, the app doesn't work. I load the app and the screen goes black. I don't know if it's the update or something, but the truth is that the problems coincide with the update.

                Con Hennekensundefined Offline
                Con Hennekensundefined Offline
                Con Hennekens
                Alpha tester
                wrote last edited by
                #8

                @Giancarlo-e said in Problems with the "Avoid Toll Roads" option:

                Even on my Blackview 8900 Pro phone, since the last update, the app doesn't work. I load the app and the screen goes black. I don't know if it's the update or something, but the truth is that the problems coincide with the update.

                I cannot speak for your black screen problem, but the misinterpretation of your toll-road example has definitely nothing to do with any app update. I checked your situation against the TomTom and HERE maps, and they both do NOT show the same problem:

                0f91190a-0dca-4780-9ae3-a0c08f9cfd77-image.png

                This leads me to believe there is a map-error on the OSM map. You can apply for a change here: https://www.openstreetmap.org/fixthemap

                The reason for my earlier comment is that it is illogical to plan routes you want to navigate using the MRA app with any other then the HERE map, since the MRA Navigation module uses HERE maps exclusively. If you take notice of my advice, it definitely changes your result πŸ˜‰

                I am just an enthusiastic MRA user, and hope you will be one too!

                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                1 Reply Last reply
                0
                • Donovan Smithundefined Offline
                  Donovan Smithundefined Offline
                  Donovan Smith
                  wrote last edited by
                  #9

                  I am a beginner user and think I had a similar issue. Or possibly a similar issue. I planned a route from north to south of France. I had waypoints in the route. I set options to use motorways, avoid tolls and fastest. When I opened route it did give me route violation warning. But did not say where or offer an alternative. On 3 separate occasions the guidance took me on a toll road. Which is I guess the only way to get me to my next waypoint. (This is usually avoided when using Garmin devices.)I think possibly the weighting and priority of the route planning should firstly avoid tools, then compute fastest time. Or not allow route creation. It’s hard to avoid a toll when you’re on the approach road!

                  1 Reply Last reply
                  0
                  • RetiredWingManundefined Offline
                    RetiredWingManundefined Offline
                    RetiredWingMan
                    Valued contributor
                    wrote last edited by
                    #10

                    Share a link to the route and make the route public. We can review the route to try and solve the issue.

                    2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                    1 Reply Last reply
                    0
                    • Giancarlo eundefined Giancarlo e

                      Since the last update (Version 4.4), when you select the "Avoid Toll Roads" option, the app assumes you shouldn't use highways. It's as if the app can't identify which highways are toll roads and which aren't. Examples:
                      5318de99-0beb-4ab3-b6c6-62529a48c36d-image.png
                      In this example, a route has been created where the "Avoid toll roads" option has not been chosen, and the app goes through the M-45 motorway (Madrid), which is not a toll road.

                      754d3b9f-c0f6-4bb5-b312-07056c5ffc82-image.png

                      In the same example, the option "Avoid toll motorways" has now been chosen, and as can be seen, the app avoids using the M-45 motorway (Madrid), identifying it as a toll motorway when it is not.

                      Brian McGundefined Offline
                      Brian McGundefined Offline
                      Brian McG
                      wrote last edited by
                      #11

                      Hi @Giancarlo-e I can replicate what you see in MRA with the OSM routing
                      Inspecting the OpenStreetMap data on the OSM site, it has no tags for tolls on this section of motorway
                      Replicating the same route in Osmand with the Avoid Tolls option enabled it routes correctly along the motorway

                      The only conclusion I can come to is that the MRA version of the OSM data must have an incorrect Toll tag on this section

                      BlackView BV7100, Android 12
                      Normaly navigate Routes in Offline mode with Offline Maps

                      1 Reply Last reply
                      0
                      • Donovan Smithundefined Offline
                        Donovan Smithundefined Offline
                        Donovan Smith
                        wrote last edited by
                        #12

                        View 'To Levigniac' in MyRoute-app! https://www.myrouteapp.com/route/open/11805038 There were sections of this router prior to starting point but I deleted them after use and only have this section left

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