Skip to content
  • Categories
  • Recent
  • Popular
  • Support
  • MyRoute-app
Collapse
Brand Logo

MRA Community Forum

  1. Home
  2. The MyRoute-app
  3. [App] Problems, Bugs and other Issues
  4. Route will not open in app

Route will not open in app

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
6 Posts 5 Posters 423 Views 1 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • David Woodheadundefined Offline
    David Woodheadundefined Offline
    David Woodhead
    wrote on last edited by
    #1

    I have a route that will open reliably in the website but when I try to open it in the app (either on my iPhone or iPad) it shows this error: "Something went wrong". See screen shot.

    I have tried deleting the app and reinstalling but get the same error immediately.

    Using IOS 16.6 on an iPhone 12 Pro Max, and iPad OS 17.1 on iPad Pro.

    3798BB80-B36A-45B4-8A8F-30680F9028CA.PNG

    Nick Carthewundefined Corjan Meijerinkundefined 2 Replies Last reply
    0
    • David Woodheadundefined David Woodhead

      I have a route that will open reliably in the website but when I try to open it in the app (either on my iPhone or iPad) it shows this error: "Something went wrong". See screen shot.

      I have tried deleting the app and reinstalling but get the same error immediately.

      Using IOS 16.6 on an iPhone 12 Pro Max, and iPad OS 17.1 on iPad Pro.

      3798BB80-B36A-45B4-8A8F-30680F9028CA.PNG

      Nick Carthewundefined Online
      Nick Carthewundefined Online
      Nick Carthew
      RouteXpert
      wrote on last edited by
      #2

      @David-Woodhead Can you share the route here please.

      Always willing to help if I can.
      Triumph Tiger 1200 XRT called Tina.
      MRA Navigation Next and SilverFox B8J bar buttons.
      Quadlock wireless mount for IPhone 11.
      Cardo Scala Packtalk Bold.
      TomTom Rider 500. (In the cupboard now)

      1 Reply Last reply
      0
      • Tom Catundefined Offline
        Tom Catundefined Offline
        Tom Cat
        wrote on last edited by
        #3

        Do you happen to have DuckDuckGo browser installed and the App Tracking Protection on?

        See my findings after having the same issue.

        https://forum.myrouteapp.com/topic/5554/app-issue-resolved-and-android-auto-observations

        1 Reply Last reply
        0
        • David Woodheadundefined David Woodhead

          I have a route that will open reliably in the website but when I try to open it in the app (either on my iPhone or iPad) it shows this error: "Something went wrong". See screen shot.

          I have tried deleting the app and reinstalling but get the same error immediately.

          Using IOS 16.6 on an iPhone 12 Pro Max, and iPad OS 17.1 on iPad Pro.

          3798BB80-B36A-45B4-8A8F-30680F9028CA.PNG

          Corjan Meijerinkundefined Offline
          Corjan Meijerinkundefined Offline
          Corjan Meijerink
          Developer
          wrote on last edited by
          #4

          @David-Woodhead sharing a link to the route (make sure it is set to public) would be step one to resolving the issue 🙂

          Given the title of the route in your screenshot, I suspect the route is very, very long 😉 Splitting in individual day trips is highly recommend for actual navigation.

          1 Reply Last reply
          0
          • Jörgenundefined Offline
            Jörgenundefined Offline
            Jörgen
            Valued contributor
            wrote on last edited by
            #5

            I had the same with my 13Days Norway trip, the all in one Route opens on WEB, but not in the App. I also lead that back to the size or length, but was not important for me to have a multi-day Route.

            Hardware
            iPhone 12 pro (iOS 17.0.2)
            Oukitel RT3 (Andr. 12)
            Samsung Galaxy XCover 4 (Andr. 9 Pie)
            Wireless CarPlay mit (Elebest C650)
            Wired CarPlay (SEAT Arona - 2021)
            For more information, click here

            1 Reply Last reply
            0
            • Jörgenundefined Offline
              Jörgenundefined Offline
              Jörgen
              Valued contributor
              wrote on last edited by
              #6

              If needed https://www.myrouteapp.com/route/open/7878490

              Hardware
              iPhone 12 pro (iOS 17.0.2)
              Oukitel RT3 (Andr. 12)
              Samsung Galaxy XCover 4 (Andr. 9 Pie)
              Wireless CarPlay mit (Elebest C650)
              Wired CarPlay (SEAT Arona - 2021)
              For more information, click here

              1 Reply Last reply
              0
              Reply
              • Reply as topic
              Log in to reply
              • Oldest to Newest
              • Newest to Oldest
              • Most Votes


              ACTIVE USERS
              Jörgenundefined
              Jörgen
              Corjan Meijerinkundefined
              Corjan Meijerink
              Nick Carthewundefined
              Nick Carthew
              Tom Catundefined
              Tom Cat
              David Woodheadundefined
              David Woodhead
              POPULAR TOPICS
              • Herberekenen route
                M. Schrijverundefined
                M. Schrijver
                0
                13
                135

              • Silverfox H1+ long-press
                Corjan Meijerinkundefined
                Corjan Meijerink
                0
                11
                100

              • Number of waypoints
                Guzzistundefined
                Guzzist
                0
                4
                86

              • Uploaden naar Zumo lukt niet vanaf iphone
                Marinus van Deudekomundefined
                Marinus van Deudekom
                0
                9
                124

              • Route app werkt helaas nog niet hoe ik het graag zou zien.
                Marinus van Deudekomundefined
                Marinus van Deudekom
                1
                31
                715

              • iets gekst bij export
                Arjan de Vriesundefined
                Arjan de Vries
                0
                3
                38

              • I Can't Find a YouTube Video on How to "Trace" My Ride for the Day
                Guzzistundefined
                Guzzist
                0
                5
                78

              • MRA use on 2000 mile trip
                paul69undefined
                paul69
                3
                3
                21
              MY GROUPS
              • Login

              • Login or register to search.
              • First post
                Last post
              0
              • Categories
              • Recent
              • Popular
              • Support
              • MyRoute-app