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    GPX route transfer to Zumo XT not working

    [App] Problems, Bugs and other Issues
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    • Don Stauffer
      Don Stauffer last edited by Don Stauffer

      I've been a happy user of MRA for a couple of years. I have a Zumo XT on my BMW. My standard process is to build a route in MRA on my PC, then open the route in the Android app on my phone. I then download the GPX file, and open it in Garmin Drive App. When the phone is connected to the Zumo, the Drive app transfers the track and route to the GPS.

      That's all been good for some time. Recently, the GPX transfer from the Drive app to the Zumo has been failing. The track is transferred, but the route is not, and the Zumo reports that the import failed. I've tried GPX 1.0, 1.1 and 1.2.

      The transfer is successful if I use a USB cable from the PC to the Zumo.

      This was a problem some time ago with the Drive app, but it was fixed by Garmin. I have not intentionally updated the app. I am using Drive app version 4.22.19.

      I know other users are following the same basic procedure to load routes to the Garmin. Anyone else having problems recently?

      Thanks in advance.

      Marinus van Deudekom Con Hennekens 2 Replies Last reply Reply Quote 1
      • Marinus van Deudekom
        Marinus van Deudekom RouteXperts @Don Stauffer last edited by

        @Don-Stauffer I had the same problem. Solution. Remove thé drive app from your phone and then install it again.
        Reconnect your XT voilà problem solved.

        Honda Goldwing GL1500,
        Honda Silverwing GL 650
        DMD2 T865X 8 inch Android tablet using MRA next for navigation
        Garmin XT (almost in the cupboard)
        Samsung S20FE mounted on a Quadlock and using Android Auto in my car

        Don Stauffer 1 Reply Last reply Reply Quote 0
        • Don Stauffer
          Don Stauffer @Marinus van Deudekom last edited by

          @Marinus-van-Deudekom Thanks for the suggestion, Marinus. I deleted and re-installed the Drive app. New version is unchanged, 4.22.19.

          But the results did not change, the Zumo receives the track, but the route import fails.

          I'll check on some of the Zumo forums, and I am considering building a route in Basecamp as a test.

          Marinus van Deudekom 1 Reply Last reply Reply Quote 0
          • Marinus van Deudekom
            Marinus van Deudekom RouteXperts @Don Stauffer last edited by

            @Don-Stauffer I had to register the new installed Drive app with my username and password. After that the drive connected again with my XT.
            When I export the gpx 1.1 I press on download and then open it directly with the drive app.
            That should do the trick
            If that doesn't work maybe @Hans-van-de-Ven-MRA-Master had a solution

            Honda Goldwing GL1500,
            Honda Silverwing GL 650
            DMD2 T865X 8 inch Android tablet using MRA next for navigation
            Garmin XT (almost in the cupboard)
            Samsung S20FE mounted on a Quadlock and using Android Auto in my car

            Hans van de Ven MR.MRA MTC-Zeilberg 3 Replies Last reply Reply Quote 0
            • Hans van de Ven MR.MRA
              Hans van de Ven MR.MRA Instructor RouteXperts @Marinus van Deudekom last edited by

              @Marinus-van-Deudekom
              I'll test it sometime today

              Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
              Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

              1 Reply Last reply Reply Quote 0
              • MTC-Zeilberg
                MTC-Zeilberg @Marinus van Deudekom last edited by

                @Marinus-van-Deudekom

                Just tested with a Samsung S22 and the XT.
                Just work, both the routes and the tracks are sent and received.

                Don Stauffer 1 Reply Last reply Reply Quote 0
                • Hans van de Ven MR.MRA
                  Hans van de Ven MR.MRA Instructor RouteXperts @Marinus van Deudekom last edited by

                  @Marinus-van-Deudekom and @Don-Stauffer

                  As MTC-Zeilberg indicates, it just works, both the route and the track are sent and received.

                  Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                  Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                  Marinus van Deudekom 1 Reply Last reply Reply Quote 0
                  • Con Hennekens
                    Con Hennekens @Don Stauffer last edited by

                    @Don-Stauffer, My guess is that you nare using the wrong GPX 1.1 format, there are two. You need this one:

                    5a09aec5-2cd1-483d-b79f-767c27bc025d-image.png

                    instead of this one:

                    865ca2d7-bc8b-41fa-afd2-17ff4d9b6e75-image.png

                    I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                    I am just an enthusiastic user, and hope you will be one too!

                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                    1 Reply Last reply Reply Quote 0
                    • Marinus van Deudekom
                      Marinus van Deudekom RouteXperts @Hans van de Ven MR.MRA last edited by

                      @Hans-van-de-Ven-MRA-Master Mine works
                      Don's doesn't

                      Honda Goldwing GL1500,
                      Honda Silverwing GL 650
                      DMD2 T865X 8 inch Android tablet using MRA next for navigation
                      Garmin XT (almost in the cupboard)
                      Samsung S20FE mounted on a Quadlock and using Android Auto in my car

                      Don Stauffer 1 Reply Last reply Reply Quote 0
                      • Don Stauffer
                        Don Stauffer @Marinus van Deudekom last edited by

                        @Marinus-van-Deudekom I have already tried GPX 1.0, 1.1 and 1.2.

                        I did re-enter my Garmin username and password when I re-installed the Drive app.

                        This is a procedure I have done many times with no issues. I have changed phones recently, the current phone is a Pixel 6a. I am considering testing on the old phone.

                        Thanks for the testing and suggestions.

                        -dhs

                        Don Stauffer 1 Reply Last reply Reply Quote 0
                        • Don Stauffer
                          Don Stauffer @Don Stauffer last edited by

                          Well, Playstore states that my old Moto phone is not compatible with Garmin Drive. Interesting, as I had it installed before resetting the phone.

                          The Drive app is connecting to my Pixel phone to the Zumo, and the Drive app icon is visible on the Zumo. As stated, the tracks transfer properly, but the route fails, similar error on all three GPX flavors.

                          1 Reply Last reply Reply Quote 0
                          • Don Stauffer
                            Don Stauffer @MTC-Zeilberg last edited by

                            @MTC-Zeilberg Thanks for testing, could you let me know which version of the Drive app you were using? My installed version is 4.19.22

                            The Zumo XT software version is 6.50.

                            Marinus van Deudekom Hans van de Ven MR.MRA 2 Replies Last reply Reply Quote 0
                            • Marinus van Deudekom
                              Marinus van Deudekom RouteXperts @Don Stauffer last edited by

                              @Don-Stauffer Drive app is 4,22,19
                              Yours 4.19.22 typo?

                              Honda Goldwing GL1500,
                              Honda Silverwing GL 650
                              DMD2 T865X 8 inch Android tablet using MRA next for navigation
                              Garmin XT (almost in the cupboard)
                              Samsung S20FE mounted on a Quadlock and using Android Auto in my car

                              Don Stauffer 1 Reply Last reply Reply Quote 0
                              • Don Stauffer
                                Don Stauffer @Marinus van Deudekom last edited by

                                @Marinus-van-Deudekom Sorry, that was a typo. Installed version is 4.22.19, so no difference there. Last time I had this issue it was related to a particular version of the Drive app.

                                1 Reply Last reply Reply Quote 0
                                • Hans van de Ven MR.MRA
                                  Hans van de Ven MR.MRA Instructor RouteXperts @Don Stauffer last edited by

                                  @Don-Stauffer

                                  4.22.19

                                  Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                                  Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                                  Don Stauffer 1 Reply Last reply Reply Quote 0
                                  • Don Stauffer
                                    Don Stauffer @Hans van de Ven MR.MRA last edited by

                                    @Hans-van-de-Ven-MRA-Master Since I had nothing else indicated, I deleted and re-installed the MRA app on my phone. No change, Zumo reports 'failed to import new trips'.

                                    I opened the MRA site from the web browser on the phone, opened last route, dowloaded, open with Garmin Drive. Same result, tracks were imported, route was not.

                                    I switched to my Samsung tablet. I opened the Drive app, connected to the Zumo. I used the browser to open the MRA site, logged in to my account. I opened 'last route', saved it, opened with the Drive app. Selected 'send to Zumo'. Zumo reports tracks added, failed to import new trips.

                                    Not sure where to go from here.

                                    Hans van de Ven MR.MRA 1 Reply Last reply Reply Quote 0
                                    • Hans van de Ven MR.MRA
                                      Hans van de Ven MR.MRA Instructor RouteXperts @Don Stauffer last edited by

                                      @Don-Stauffer

                                      When you go to trips on the XT and choose import via the menu?

                                      Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                                      Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                                      Don Stauffer 1 Reply Last reply Reply Quote 0
                                      • Don Stauffer
                                        Don Stauffer @Hans van de Ven MR.MRA last edited by

                                        @Hans-van-de-Ven-MRA-Master The new route does not appear on the list in the 'Trip Planner' on the XT. I see previous routes that I have transferred, but I think the process is failing before that point.

                                        I'm getting the same failure using two different devices. The same version of the Drive app works for others. Opening the file using the App or the website (is there a difference?) produces the same error. A hard-wire (USB) transfer does work from my Desktop using the MRA website and Connector app. Tracks do transfer properly.

                                        The only thing I can think of is a hard reset of the Zumo. The software reports as up to date. I can re-import my saved locations using the Garmin Explore website, so it will not be too inconvenient.

                                        Thanks!

                                        Hans van de Ven MR.MRA 1 Reply Last reply Reply Quote 0
                                        • Hans van de Ven MR.MRA
                                          Hans van de Ven MR.MRA Instructor RouteXperts @Don Stauffer last edited by

                                          @Don-Stauffer

                                          Can you share the url of the route? Make sure it is set public

                                          Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                                          Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                                          Don Stauffer 1 Reply Last reply Reply Quote 0
                                          • Don Stauffer
                                            Don Stauffer @Hans van de Ven MR.MRA last edited by

                                            @Hans-van-de-Ven-MRA-Master Certainly.
                                            https://www.myrouteapp.com/en/social/route/7863171?mode=share

                                            Thanks for your time and attention!

                                            Hans van de Ven MR.MRA 1 Reply Last reply Reply Quote 0
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