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  4. GPX route transfer to Zumo XT not working

GPX route transfer to Zumo XT not working

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Don Staufferundefined Don Stauffer

    @Hans-van-de-Ven-MRA-Master Certainly.
    https://www.myrouteapp.com/en/social/route/7863171?mode=share

    Thanks for your time and attention!

    Hans van de Ven MR.MRAundefined Offline
    Hans van de Ven MR.MRAundefined Offline
    Hans van de Ven MR.MRA
    RouteXpert
    wrote on last edited by
    #21

    @Don-Stauffer

    Hi Don,

    Always place the waypoints on the route line.
    See also points 6 and 10
    Then try again
    332965df-2092-491f-8d38-07b0f181c2c7-image.png

    Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
    Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

    Don Staufferundefined 1 Reply Last reply
    0
    • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

      @Don-Stauffer

      Hi Don,

      Always place the waypoints on the route line.
      See also points 6 and 10
      Then try again
      332965df-2092-491f-8d38-07b0f181c2c7-image.png

      Don Staufferundefined Offline
      Don Staufferundefined Offline
      Don Stauffer
      wrote on last edited by
      #22

      @Hans-van-de-Ven-MRA-Master Route has been updated, the start and finish were based on actual street addresses, but I moved them to an on-street location. I fixed the other off-route waypoint as well.

      But still no change in the transfer to the Zumo, the track imported, but the route failed.

      Hans van de Ven MR.MRAundefined 1 Reply Last reply
      0
      • Don Staufferundefined Don Stauffer

        @Hans-van-de-Ven-MRA-Master Route has been updated, the start and finish were based on actual street addresses, but I moved them to an on-street location. I fixed the other off-route waypoint as well.

        But still no change in the transfer to the Zumo, the track imported, but the route failed.

        Hans van de Ven MR.MRAundefined Offline
        Hans van de Ven MR.MRAundefined Offline
        Hans van de Ven MR.MRA
        RouteXpert
        wrote on last edited by
        #23

        @Don-Stauffer

        mmm, strange.
        Have you linked Garmin Explore in the app?
        Yes, then uninstall the App, reinstall it and skip the Garmin Explore step.
        If it still doesn't work, then reset the XT to factory settings.

        Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
        Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

        Don Staufferundefined 2 Replies Last reply
        0
        • paul69undefined Online
          paul69undefined Online
          paul69
          wrote on last edited by
          #24

          hi @Don-Stauffer

          I had a similar issue a while back.

          try this ir worked for me. Uninstall the drive app from you device.

          after you reinstall the drive app, and start to go through the process, when you get to the page that asks about installing explore click "maybe later"

          this works for me

          to achieve, we must first attempt ✌️
          K1600 GTL
          Oukitel RT3
          iPhone 13 Pro, carpuride 702b

          1 Reply Last reply
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          • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

            @Don-Stauffer

            mmm, strange.
            Have you linked Garmin Explore in the app?
            Yes, then uninstall the App, reinstall it and skip the Garmin Explore step.
            If it still doesn't work, then reset the XT to factory settings.

            Don Staufferundefined Offline
            Don Staufferundefined Offline
            Don Stauffer
            wrote on last edited by
            #25

            @Hans-van-de-Ven-MRA-Master Interesting. I uninstalled Explore and Drive. I restarted the phone just on general principles. I then re-installed Drive, logged in using my Garmin account username and password.

            During the re-install, I was not prompted to install Explore. I do not see that it automatically loaded without asking.

            Anyway, the end result was the same, tracks transferred, route failed. I repeated the same test with my Samsung tablet, which did have Explore installed. With the same result.

            For testing, I have been using the route I shared, but the transfer has been failing with every route I have tried in the past couple of months.

            Thanks to all for suggestions, I'll reset the Garmin Zumo as a next step.

            1 Reply Last reply
            0
            • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

              @Don-Stauffer

              mmm, strange.
              Have you linked Garmin Explore in the app?
              Yes, then uninstall the App, reinstall it and skip the Garmin Explore step.
              If it still doesn't work, then reset the XT to factory settings.

              Don Staufferundefined Offline
              Don Staufferundefined Offline
              Don Stauffer
              wrote on last edited by
              #26

              @Hans-van-de-Ven-MRA-Master Success! I reset the Zumo to factory default settings and cleared all user data. The Route and Track info are now downloading to the Zumo as before using the Garmin Drive app.

              I re-installed Explore on the phone as a test, and it did not affect my ability to download routes.

              Many thanks to Hans, and to all who helped me resolve this issue. User support is a great benefit to using MyRoute-App!

              Best Regards;

              Don Stauffer

              Hans van de Ven MR.MRAundefined 1 Reply Last reply
              1
              • Don Staufferundefined Don Stauffer

                @Hans-van-de-Ven-MRA-Master Success! I reset the Zumo to factory default settings and cleared all user data. The Route and Track info are now downloading to the Zumo as before using the Garmin Drive app.

                I re-installed Explore on the phone as a test, and it did not affect my ability to download routes.

                Many thanks to Hans, and to all who helped me resolve this issue. User support is a great benefit to using MyRoute-App!

                Best Regards;

                Don Stauffer

                Hans van de Ven MR.MRAundefined Offline
                Hans van de Ven MR.MRAundefined Offline
                Hans van de Ven MR.MRA
                RouteXpert
                wrote on last edited by
                #27

                @Don-Stauffer

                Good to hear that it is solved.
                I will close this topic now.

                Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                1 Reply Last reply
                0
                • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA locked this topic on
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