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  4. GPX route transfer to Zumo XT not working

GPX route transfer to Zumo XT not working

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Don Staufferundefined Don Stauffer

    @Marinus-van-Deudekom Thanks for the suggestion, Marinus. I deleted and re-installed the Drive app. New version is unchanged, 4.22.19.

    But the results did not change, the Zumo receives the track, but the route import fails.

    I'll check on some of the Zumo forums, and I am considering building a route in Basecamp as a test.

    Marinus van Deudekomundefined Offline
    Marinus van Deudekomundefined Offline
    Marinus van Deudekom
    RouteXperts
    wrote on last edited by
    #4

    @Don-Stauffer I had to register the new installed Drive app with my username and password. After that the drive connected again with my XT.
    When I export the gpx 1.1 I press on download and then open it directly with the drive app.
    That should do the trick
    If that doesn't work maybe @Hans-van-de-Ven-MRA-Master had a solution

    Honda Goldwing GL1500,
    Honda Silverwing GL 650
    DMD2 T865X 8 inch Android tablet using MRA next for navigation
    Garmin XT (almost in the cupboard)
    Samsung S20FE mounted on a Quadlock and using Android Auto in my car

    Hans van de Ven MR.MRAundefined MTC-Zeilbergundefined 3 Replies Last reply
    0
    • Marinus van Deudekomundefined Marinus van Deudekom

      @Don-Stauffer I had to register the new installed Drive app with my username and password. After that the drive connected again with my XT.
      When I export the gpx 1.1 I press on download and then open it directly with the drive app.
      That should do the trick
      If that doesn't work maybe @Hans-van-de-Ven-MRA-Master had a solution

      Hans van de Ven MR.MRAundefined Offline
      Hans van de Ven MR.MRAundefined Offline
      Hans van de Ven MR.MRA
      Instructor RouteXperts administrator
      wrote on last edited by
      #5

      @Marinus-van-Deudekom
      I'll test it sometime today

      Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
      Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

      1 Reply Last reply
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      • Marinus van Deudekomundefined Marinus van Deudekom

        @Don-Stauffer I had to register the new installed Drive app with my username and password. After that the drive connected again with my XT.
        When I export the gpx 1.1 I press on download and then open it directly with the drive app.
        That should do the trick
        If that doesn't work maybe @Hans-van-de-Ven-MRA-Master had a solution

        MTC-Zeilbergundefined Offline
        MTC-Zeilbergundefined Offline
        MTC-Zeilberg
        wrote on last edited by
        #6

        @Marinus-van-Deudekom

        Just tested with a Samsung S22 and the XT.
        Just work, both the routes and the tracks are sent and received.

        Don Staufferundefined 1 Reply Last reply
        0
        • Marinus van Deudekomundefined Marinus van Deudekom

          @Don-Stauffer I had to register the new installed Drive app with my username and password. After that the drive connected again with my XT.
          When I export the gpx 1.1 I press on download and then open it directly with the drive app.
          That should do the trick
          If that doesn't work maybe @Hans-van-de-Ven-MRA-Master had a solution

          Hans van de Ven MR.MRAundefined Offline
          Hans van de Ven MR.MRAundefined Offline
          Hans van de Ven MR.MRA
          Instructor RouteXperts administrator
          wrote on last edited by
          #7

          @Marinus-van-Deudekom and @Don-Stauffer

          As MTC-Zeilberg indicates, it just works, both the route and the track are sent and received.

          Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
          Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

          Marinus van Deudekomundefined 1 Reply Last reply
          0
          • Don Staufferundefined Don Stauffer

            I've been a happy user of MRA for a couple of years. I have a Zumo XT on my BMW. My standard process is to build a route in MRA on my PC, then open the route in the Android app on my phone. I then download the GPX file, and open it in Garmin Drive App. When the phone is connected to the Zumo, the Drive app transfers the track and route to the GPS.

            That's all been good for some time. Recently, the GPX transfer from the Drive app to the Zumo has been failing. The track is transferred, but the route is not, and the Zumo reports that the import failed. I've tried GPX 1.0, 1.1 and 1.2.

            The transfer is successful if I use a USB cable from the PC to the Zumo.

            This was a problem some time ago with the Drive app, but it was fixed by Garmin. I have not intentionally updated the app. I am using Drive app version 4.22.19.

            I know other users are following the same basic procedure to load routes to the Garmin. Anyone else having problems recently?

            Thanks in advance.

            Con Hennekensundefined Offline
            Con Hennekensundefined Offline
            Con Hennekens
            wrote on last edited by
            #8

            @Don-Stauffer, My guess is that you nare using the wrong GPX 1.1 format, there are two. You need this one:

            5a09aec5-2cd1-483d-b79f-767c27bc025d-image.png

            instead of this one:

            865ca2d7-bc8b-41fa-afd2-17ff4d9b6e75-image.png

            I am just an enthusiastic MRA user, and hope you will be one too!

            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

            Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

            1 Reply Last reply
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            • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

              @Marinus-van-Deudekom and @Don-Stauffer

              As MTC-Zeilberg indicates, it just works, both the route and the track are sent and received.

              Marinus van Deudekomundefined Offline
              Marinus van Deudekomundefined Offline
              Marinus van Deudekom
              RouteXperts
              wrote on last edited by
              #9

              @Hans-van-de-Ven-MRA-Master Mine works
              Don's doesn't

              Honda Goldwing GL1500,
              Honda Silverwing GL 650
              DMD2 T865X 8 inch Android tablet using MRA next for navigation
              Garmin XT (almost in the cupboard)
              Samsung S20FE mounted on a Quadlock and using Android Auto in my car

              Don Staufferundefined 1 Reply Last reply
              0
              • Marinus van Deudekomundefined Marinus van Deudekom

                @Hans-van-de-Ven-MRA-Master Mine works
                Don's doesn't

                Don Staufferundefined Offline
                Don Staufferundefined Offline
                Don Stauffer
                wrote on last edited by
                #10

                @Marinus-van-Deudekom I have already tried GPX 1.0, 1.1 and 1.2.

                I did re-enter my Garmin username and password when I re-installed the Drive app.

                This is a procedure I have done many times with no issues. I have changed phones recently, the current phone is a Pixel 6a. I am considering testing on the old phone.

                Thanks for the testing and suggestions.

                -dhs

                Don Staufferundefined 1 Reply Last reply
                0
                • Don Staufferundefined Don Stauffer

                  @Marinus-van-Deudekom I have already tried GPX 1.0, 1.1 and 1.2.

                  I did re-enter my Garmin username and password when I re-installed the Drive app.

                  This is a procedure I have done many times with no issues. I have changed phones recently, the current phone is a Pixel 6a. I am considering testing on the old phone.

                  Thanks for the testing and suggestions.

                  -dhs

                  Don Staufferundefined Offline
                  Don Staufferundefined Offline
                  Don Stauffer
                  wrote on last edited by
                  #11

                  Well, Playstore states that my old Moto phone is not compatible with Garmin Drive. Interesting, as I had it installed before resetting the phone.

                  The Drive app is connecting to my Pixel phone to the Zumo, and the Drive app icon is visible on the Zumo. As stated, the tracks transfer properly, but the route fails, similar error on all three GPX flavors.

                  1 Reply Last reply
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                  • MTC-Zeilbergundefined MTC-Zeilberg

                    @Marinus-van-Deudekom

                    Just tested with a Samsung S22 and the XT.
                    Just work, both the routes and the tracks are sent and received.

                    Don Staufferundefined Offline
                    Don Staufferundefined Offline
                    Don Stauffer
                    wrote on last edited by
                    #12

                    @MTC-Zeilberg Thanks for testing, could you let me know which version of the Drive app you were using? My installed version is 4.19.22

                    The Zumo XT software version is 6.50.

                    Marinus van Deudekomundefined Hans van de Ven MR.MRAundefined 2 Replies Last reply
                    0
                    • Don Staufferundefined Don Stauffer

                      @MTC-Zeilberg Thanks for testing, could you let me know which version of the Drive app you were using? My installed version is 4.19.22

                      The Zumo XT software version is 6.50.

                      Marinus van Deudekomundefined Offline
                      Marinus van Deudekomundefined Offline
                      Marinus van Deudekom
                      RouteXperts
                      wrote on last edited by
                      #13

                      @Don-Stauffer Drive app is 4,22,19
                      Yours 4.19.22 typo?

                      Honda Goldwing GL1500,
                      Honda Silverwing GL 650
                      DMD2 T865X 8 inch Android tablet using MRA next for navigation
                      Garmin XT (almost in the cupboard)
                      Samsung S20FE mounted on a Quadlock and using Android Auto in my car

                      Don Staufferundefined 1 Reply Last reply
                      0
                      • Marinus van Deudekomundefined Marinus van Deudekom

                        @Don-Stauffer Drive app is 4,22,19
                        Yours 4.19.22 typo?

                        Don Staufferundefined Offline
                        Don Staufferundefined Offline
                        Don Stauffer
                        wrote on last edited by
                        #14

                        @Marinus-van-Deudekom Sorry, that was a typo. Installed version is 4.22.19, so no difference there. Last time I had this issue it was related to a particular version of the Drive app.

                        1 Reply Last reply
                        0
                        • Don Staufferundefined Don Stauffer

                          @MTC-Zeilberg Thanks for testing, could you let me know which version of the Drive app you were using? My installed version is 4.19.22

                          The Zumo XT software version is 6.50.

                          Hans van de Ven MR.MRAundefined Offline
                          Hans van de Ven MR.MRAundefined Offline
                          Hans van de Ven MR.MRA
                          Instructor RouteXperts administrator
                          wrote on last edited by
                          #15

                          @Don-Stauffer

                          4.22.19

                          Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                          Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                          Don Staufferundefined 1 Reply Last reply
                          0
                          • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

                            @Don-Stauffer

                            4.22.19

                            Don Staufferundefined Offline
                            Don Staufferundefined Offline
                            Don Stauffer
                            wrote on last edited by
                            #16

                            @Hans-van-de-Ven-MRA-Master Since I had nothing else indicated, I deleted and re-installed the MRA app on my phone. No change, Zumo reports 'failed to import new trips'.

                            I opened the MRA site from the web browser on the phone, opened last route, dowloaded, open with Garmin Drive. Same result, tracks were imported, route was not.

                            I switched to my Samsung tablet. I opened the Drive app, connected to the Zumo. I used the browser to open the MRA site, logged in to my account. I opened 'last route', saved it, opened with the Drive app. Selected 'send to Zumo'. Zumo reports tracks added, failed to import new trips.

                            Not sure where to go from here.

                            Hans van de Ven MR.MRAundefined 1 Reply Last reply
                            0
                            • Don Staufferundefined Don Stauffer

                              @Hans-van-de-Ven-MRA-Master Since I had nothing else indicated, I deleted and re-installed the MRA app on my phone. No change, Zumo reports 'failed to import new trips'.

                              I opened the MRA site from the web browser on the phone, opened last route, dowloaded, open with Garmin Drive. Same result, tracks were imported, route was not.

                              I switched to my Samsung tablet. I opened the Drive app, connected to the Zumo. I used the browser to open the MRA site, logged in to my account. I opened 'last route', saved it, opened with the Drive app. Selected 'send to Zumo'. Zumo reports tracks added, failed to import new trips.

                              Not sure where to go from here.

                              Hans van de Ven MR.MRAundefined Offline
                              Hans van de Ven MR.MRAundefined Offline
                              Hans van de Ven MR.MRA
                              Instructor RouteXperts administrator
                              wrote on last edited by
                              #17

                              @Don-Stauffer

                              When you go to trips on the XT and choose import via the menu?

                              Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                              Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                              Don Staufferundefined 1 Reply Last reply
                              0
                              • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

                                @Don-Stauffer

                                When you go to trips on the XT and choose import via the menu?

                                Don Staufferundefined Offline
                                Don Staufferundefined Offline
                                Don Stauffer
                                wrote on last edited by
                                #18

                                @Hans-van-de-Ven-MRA-Master The new route does not appear on the list in the 'Trip Planner' on the XT. I see previous routes that I have transferred, but I think the process is failing before that point.

                                I'm getting the same failure using two different devices. The same version of the Drive app works for others. Opening the file using the App or the website (is there a difference?) produces the same error. A hard-wire (USB) transfer does work from my Desktop using the MRA website and Connector app. Tracks do transfer properly.

                                The only thing I can think of is a hard reset of the Zumo. The software reports as up to date. I can re-import my saved locations using the Garmin Explore website, so it will not be too inconvenient.

                                Thanks!

                                Hans van de Ven MR.MRAundefined 1 Reply Last reply
                                0
                                • Don Staufferundefined Don Stauffer

                                  @Hans-van-de-Ven-MRA-Master The new route does not appear on the list in the 'Trip Planner' on the XT. I see previous routes that I have transferred, but I think the process is failing before that point.

                                  I'm getting the same failure using two different devices. The same version of the Drive app works for others. Opening the file using the App or the website (is there a difference?) produces the same error. A hard-wire (USB) transfer does work from my Desktop using the MRA website and Connector app. Tracks do transfer properly.

                                  The only thing I can think of is a hard reset of the Zumo. The software reports as up to date. I can re-import my saved locations using the Garmin Explore website, so it will not be too inconvenient.

                                  Thanks!

                                  Hans van de Ven MR.MRAundefined Offline
                                  Hans van de Ven MR.MRAundefined Offline
                                  Hans van de Ven MR.MRA
                                  Instructor RouteXperts administrator
                                  wrote on last edited by
                                  #19

                                  @Don-Stauffer

                                  Can you share the url of the route? Make sure it is set public

                                  Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                                  Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                                  Don Staufferundefined 1 Reply Last reply
                                  0
                                  • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

                                    @Don-Stauffer

                                    Can you share the url of the route? Make sure it is set public

                                    Don Staufferundefined Offline
                                    Don Staufferundefined Offline
                                    Don Stauffer
                                    wrote on last edited by
                                    #20

                                    @Hans-van-de-Ven-MRA-Master Certainly.
                                    https://www.myrouteapp.com/en/social/route/7863171?mode=share

                                    Thanks for your time and attention!

                                    Hans van de Ven MR.MRAundefined 1 Reply Last reply
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                                    • Don Staufferundefined Don Stauffer

                                      @Hans-van-de-Ven-MRA-Master Certainly.
                                      https://www.myrouteapp.com/en/social/route/7863171?mode=share

                                      Thanks for your time and attention!

                                      Hans van de Ven MR.MRAundefined Offline
                                      Hans van de Ven MR.MRAundefined Offline
                                      Hans van de Ven MR.MRA
                                      Instructor RouteXperts administrator
                                      wrote on last edited by
                                      #21

                                      @Don-Stauffer

                                      Hi Don,

                                      Always place the waypoints on the route line.
                                      See also points 6 and 10
                                      Then try again
                                      332965df-2092-491f-8d38-07b0f181c2c7-image.png

                                      Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                                      Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                                      Don Staufferundefined 1 Reply Last reply
                                      0
                                      • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

                                        @Don-Stauffer

                                        Hi Don,

                                        Always place the waypoints on the route line.
                                        See also points 6 and 10
                                        Then try again
                                        332965df-2092-491f-8d38-07b0f181c2c7-image.png

                                        Don Staufferundefined Offline
                                        Don Staufferundefined Offline
                                        Don Stauffer
                                        wrote on last edited by
                                        #22

                                        @Hans-van-de-Ven-MRA-Master Route has been updated, the start and finish were based on actual street addresses, but I moved them to an on-street location. I fixed the other off-route waypoint as well.

                                        But still no change in the transfer to the Zumo, the track imported, but the route failed.

                                        Hans van de Ven MR.MRAundefined 1 Reply Last reply
                                        0
                                        • Don Staufferundefined Don Stauffer

                                          @Hans-van-de-Ven-MRA-Master Route has been updated, the start and finish were based on actual street addresses, but I moved them to an on-street location. I fixed the other off-route waypoint as well.

                                          But still no change in the transfer to the Zumo, the track imported, but the route failed.

                                          Hans van de Ven MR.MRAundefined Offline
                                          Hans van de Ven MR.MRAundefined Offline
                                          Hans van de Ven MR.MRA
                                          Instructor RouteXperts administrator
                                          wrote on last edited by
                                          #23

                                          @Don-Stauffer

                                          mmm, strange.
                                          Have you linked Garmin Explore in the app?
                                          Yes, then uninstall the App, reinstall it and skip the Garmin Explore step.
                                          If it still doesn't work, then reset the XT to factory settings.

                                          Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                                          Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                                          Don Staufferundefined 2 Replies Last reply
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