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  4. Download Offline Maps is not possible

Download Offline Maps is not possible

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Con Hennekens Con Hennekens

    @daryl-4, I know the app causes some headscratches concerning the off-line maps, but I have never seen the problem you are describing. I would almost think your firewall is blocking access to the map-server (which is HERE and not MRA btw). Are you able to use some one else his internet connection? Or try it over 4G? What kind of device are you using?

    daryl 4 Offline
    daryl 4 Offline
    daryl 4
    wrote on last edited by
    #10

    @Con-Hennekens
    Feel lucky not to face these issues. I like the sentence Its HERE Maps, not MRA
    At last I spend the whole day downloading a few offline maps for testing the new navigation app. Maybe it works on one of my five devices?

    Con Hennekens 1 Reply Last reply
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    • daryl 4 daryl 4

      @Con-Hennekens
      Feel lucky not to face these issues. I like the sentence Its HERE Maps, not MRA
      At last I spend the whole day downloading a few offline maps for testing the new navigation app. Maybe it works on one of my five devices?

      Con Hennekens Offline
      Con Hennekens Offline
      Con Hennekens
      Alpha tester
      wrote on last edited by
      #11

      @daryl-4, Having that same problem on all your devices, while clearly everyone is able to download maps (be it with hicups) in my view is an indication of a problem that lies in your internet connection / firewall / VPN or whatever infrastructure. Did you follow my advice to try your neighbours wifi or GSM data?

      I am just an enthusiastic MRA user, and hope you will be one too!

      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

      Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

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      • Jörgen Offline
        Jörgen Offline
        Jörgen
        Valued contributor
        wrote on last edited by
        #12

        Hi Daryl, I had also some problems. It took me three or four attempts, mostly at times when others were not on the internet, to complete my maps for a few countries. But in the end they were downloaded.
        It doesn't work perfectly, why I don't know? Maybe they use different servers for user in Germany.
        What I find stupid, however, is that for a few small updates you have to completely re-download all the maps. I'd better not do that at the moment.

        Hardware
        iPhone 12 pro (iOS 26.2.1)
        iPad (7.Gen.) 18.7.3
        Oukitel RT3 Pro (Andr. 14)
        Wireless CarPlay mit (Elebest C650)
        Wired CarPlay (SEAT Arona - 2021)
        MRA Workshops in Deutsch sind hier zu finden

        Con Hennekens 1 Reply Last reply
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        • Jörgen Jörgen

          Hi Daryl, I had also some problems. It took me three or four attempts, mostly at times when others were not on the internet, to complete my maps for a few countries. But in the end they were downloaded.
          It doesn't work perfectly, why I don't know? Maybe they use different servers for user in Germany.
          What I find stupid, however, is that for a few small updates you have to completely re-download all the maps. I'd better not do that at the moment.

          Con Hennekens Offline
          Con Hennekens Offline
          Con Hennekens
          Alpha tester
          wrote on last edited by
          #13

          @Jörgen, TomTom and Garmin devices also exchange the complete map data for each update. But you are right, that can be done cleverer on a smartphone. In fact, it has been done cleverer, by only downloading the delta's of the maps (the changed parts). However that function (of the HERE platform) was so desperately unstable that the dev team decided to take it out and redownload the complete maps instead. I do hope HERE is able to fix that AND the troublesome complete downloads soon!

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

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          • daryl 4 daryl 4

            After experiencing uncontable navigation issues like in this post
            https://forum.myrouteapp.com/user/peter-kinver
            I wanted to give the new navigation a try.
            I want to use offline navigation & offline charts, so I started the download of Germany (as whole / in sections) hours ago -every single download attempt failed, the app freezes and I have to reboot my Android-Device.
            I do not get any charts, not even the smallest ones!
            Any explanations for this behaviour?
            Or does the new app start just like the old one worked, I mean not worked!

            PS: Internet is working😴 I own Navigation Lifetime & Membership Gold.

            Stefaan jacobs Offline
            Stefaan jacobs Offline
            Stefaan jacobs
            wrote on last edited by
            #14

            @daryl-4 I have the same problem

            1 Reply Last reply
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            • Jan Huisman Offline
              Jan Huisman Offline
              Jan Huisman
              wrote on last edited by Jan Huisman
              #15
              This post is deleted!
              Stefan Hummelink Corjan Meijerink Con Hennekens Bart De Medts 4 Replies Last reply
              -1
              • Jan Huisman Jan Huisman
                [[topic:post-is-deleted]]
                Stefan Hummelink Offline
                Stefan Hummelink Offline
                Stefan Hummelink
                Alpha tester
                wrote on last edited by
                #16

                @Jan-Huisman said in Download Offline Maps is not possible:

                Or is the code in MRA just rubbish ?

                This definitely must be it!

                Manks bu'j te bange.

                1 Reply Last reply
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                • Jan Huisman Jan Huisman
                  [[topic:post-is-deleted]]
                  Corjan Meijerink Online
                  Corjan Meijerink Online
                  Corjan Meijerink
                  Developer
                  wrote on last edited by
                  #17

                  @Jan-Huisman said in Download Offline Maps is not possible:

                  Or is the code in MRA just rubbish ?

                  Hell yeah! 😆

                  1 Reply Last reply
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                  • Jan Huisman Jan Huisman
                    [[topic:post-is-deleted]]
                    Con Hennekens Offline
                    Con Hennekens Offline
                    Con Hennekens
                    Alpha tester
                    wrote on last edited by
                    #18

                    @Jan-Huisman said in Download Offline Maps is not possible:

                    Or is the code in MRA just rubbish ?

                    Would be an easy fix if it was just that, wouldn't it 🤣

                    I am just an enthusiastic MRA user, and hope you will be one too!

                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                    Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

                    1 Reply Last reply
                    0
                    • Jan Huisman Jan Huisman
                      [[topic:post-is-deleted]]
                      Bart De Medts Offline
                      Bart De Medts Offline
                      Bart De Medts
                      Alpha tester
                      wrote on last edited by
                      #19

                      @Jan-Huisman "C'est le ton qui fait la musique"...

                      🏍️ Tiger: DMD Nor7e + SilverFox controller
                      🏍️ Bobber: iPhone 15 Pro + Quad Lock mount
                      🚗 Car: iPhone 15 Pro with wireless Apple CarPlay

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                      • Paulusma Offline
                        Paulusma Offline
                        Paulusma
                        wrote on last edited by
                        #20

                        I had the same problems. But when i download the map in sections it was oke. When i this week for the first time the maps downloaded i had an old version. Direct after dowloading the maps i had downloaded the new version and then it was oke. But downloading the new maps (just a smal part of Europe) takes about one houre.

                        I hope did helps you.
                        Excuse me for my Englisch but i am a dutch men.

                        1 Reply Last reply
                        1
                        • CARAMBA Offline
                          CARAMBA Offline
                          CARAMBA
                          wrote on last edited by
                          #21

                          I'v read the discussion and understand this concerns the navigation app.
                          This brings me to another question: is the functionality of offline maps only available for MRA Navigation, and not for the MyRoute (planner) app (Android)?

                          Hans van de Ven MR.MRA Con Hennekens 2 Replies Last reply
                          0
                          • CARAMBA CARAMBA

                            I'v read the discussion and understand this concerns the navigation app.
                            This brings me to another question: is the functionality of offline maps only available for MRA Navigation, and not for the MyRoute (planner) app (Android)?

                            Hans van de Ven MR.MRA Offline
                            Hans van de Ven MR.MRA Offline
                            Hans van de Ven MR.MRA
                            Valued contributor
                            wrote on last edited by
                            #22

                            @CARAMBA

                            Correct, only for the Navigation part.

                            Garmin Zumo XT3/XT2/XT/BMW Connected Ride Navigator/Tourstart/ MyRouteapp (The App)/...
                            Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

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                            • CARAMBA CARAMBA

                              I'v read the discussion and understand this concerns the navigation app.
                              This brings me to another question: is the functionality of offline maps only available for MRA Navigation, and not for the MyRoute (planner) app (Android)?

                              Con Hennekens Offline
                              Con Hennekens Offline
                              Con Hennekens
                              Alpha tester
                              wrote on last edited by
                              #23

                              @CARAMBA, Forget about the Navigation app. It is EOL en does not work anymore. The New Navigation module (Next) is built into the existing MyRoute-app (previously called "Mobile").

                              Offline maps in the new app are HERE maps and only used for Turn-By-Turn Navigation. For that to be activated you need the Navigation subscription (same subscription as before).

                              I am just an enthusiastic MRA user, and hope you will be one too!

                              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                              Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

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