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  4. Download Offline Maps is not possible

Download Offline Maps is not possible

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Jörgenundefined Offline
    Jörgenundefined Offline
    Jörgen
    Valued contributor
    wrote on last edited by
    #12

    Hi Daryl, I had also some problems. It took me three or four attempts, mostly at times when others were not on the internet, to complete my maps for a few countries. But in the end they were downloaded.
    It doesn't work perfectly, why I don't know? Maybe they use different servers for user in Germany.
    What I find stupid, however, is that for a few small updates you have to completely re-download all the maps. I'd better not do that at the moment.

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    Con Hennekensundefined 1 Reply Last reply
    1
    • Jörgenundefined Jörgen

      Hi Daryl, I had also some problems. It took me three or four attempts, mostly at times when others were not on the internet, to complete my maps for a few countries. But in the end they were downloaded.
      It doesn't work perfectly, why I don't know? Maybe they use different servers for user in Germany.
      What I find stupid, however, is that for a few small updates you have to completely re-download all the maps. I'd better not do that at the moment.

      Con Hennekensundefined Offline
      Con Hennekensundefined Offline
      Con Hennekens
      Alpha tester
      wrote on last edited by
      #13

      @Jörgen, TomTom and Garmin devices also exchange the complete map data for each update. But you are right, that can be done cleverer on a smartphone. In fact, it has been done cleverer, by only downloading the delta's of the maps (the changed parts). However that function (of the HERE platform) was so desperately unstable that the dev team decided to take it out and redownload the complete maps instead. I do hope HERE is able to fix that AND the troublesome complete downloads soon!

      I am just an enthusiastic MRA user, and hope you will be one too!

      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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      • daryl 4undefined daryl 4

        After experiencing uncontable navigation issues like in this post
        https://forum.myrouteapp.com/user/peter-kinver
        I wanted to give the new navigation a try.
        I want to use offline navigation & offline charts, so I started the download of Germany (as whole / in sections) hours ago -every single download attempt failed, the app freezes and I have to reboot my Android-Device.
        I do not get any charts, not even the smallest ones!
        Any explanations for this behaviour?
        Or does the new app start just like the old one worked, I mean not worked!

        PS: Internet is working😴 I own Navigation Lifetime & Membership Gold.

        Stefaan jacobsundefined Offline
        Stefaan jacobsundefined Offline
        Stefaan jacobs
        wrote on last edited by
        #14

        @daryl-4 I have the same problem

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        • Jan Huismanundefined Offline
          Jan Huismanundefined Offline
          Jan Huisman
          wrote on last edited by Jan Huisman
          #15
          This post is deleted!
          Stefan Hummelinkundefined Corjan Meijerinkundefined Con Hennekensundefined Bart De Medtsundefined 4 Replies Last reply
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          • Jan Huismanundefined Jan Huisman

            This post is deleted!

            Stefan Hummelinkundefined Offline
            Stefan Hummelinkundefined Offline
            Stefan Hummelink
            Alpha tester
            wrote on last edited by
            #16

            @Jan-Huisman said in Download Offline Maps is not possible:

            Or is the code in MRA just rubbish ?

            This definitely must be it!

            Manks bu'j te bange.

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            • Jan Huismanundefined Jan Huisman

              This post is deleted!

              Corjan Meijerinkundefined Offline
              Corjan Meijerinkundefined Offline
              Corjan Meijerink
              Developer
              wrote on last edited by
              #17

              @Jan-Huisman said in Download Offline Maps is not possible:

              Or is the code in MRA just rubbish ?

              Hell yeah! 😆

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              • Jan Huismanundefined Jan Huisman

                This post is deleted!

                Con Hennekensundefined Offline
                Con Hennekensundefined Offline
                Con Hennekens
                Alpha tester
                wrote on last edited by
                #18

                @Jan-Huisman said in Download Offline Maps is not possible:

                Or is the code in MRA just rubbish ?

                Would be an easy fix if it was just that, wouldn't it 🤣

                I am just an enthusiastic MRA user, and hope you will be one too!

                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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                • Jan Huismanundefined Jan Huisman

                  This post is deleted!

                  Bart De Medtsundefined Offline
                  Bart De Medtsundefined Offline
                  Bart De Medts
                  Alpha tester
                  wrote on last edited by
                  #19

                  @Jan-Huisman "C'est le ton qui fait la musique"...

                  🏍️ Motorcycle: DMD-T665 + SilverFox controller
                  🚗 Car: iPhone 15 Pro with wireless Apple CarPlay

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                  • Paulusmaundefined Offline
                    Paulusmaundefined Offline
                    Paulusma
                    wrote on last edited by
                    #20

                    I had the same problems. But when i download the map in sections it was oke. When i this week for the first time the maps downloaded i had an old version. Direct after dowloading the maps i had downloaded the new version and then it was oke. But downloading the new maps (just a smal part of Europe) takes about one houre.

                    I hope did helps you.
                    Excuse me for my Englisch but i am a dutch men.

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                    • CARAMBAundefined Offline
                      CARAMBAundefined Offline
                      CARAMBA
                      wrote on last edited by
                      #21

                      I'v read the discussion and understand this concerns the navigation app.
                      This brings me to another question: is the functionality of offline maps only available for MRA Navigation, and not for the MyRoute (planner) app (Android)?

                      Hans van de Ven MR.MRAundefined Con Hennekensundefined 2 Replies Last reply
                      0
                      • CARAMBAundefined CARAMBA

                        I'v read the discussion and understand this concerns the navigation app.
                        This brings me to another question: is the functionality of offline maps only available for MRA Navigation, and not for the MyRoute (planner) app (Android)?

                        Hans van de Ven MR.MRAundefined Offline
                        Hans van de Ven MR.MRAundefined Offline
                        Hans van de Ven MR.MRA
                        RouteXpert
                        wrote on last edited by
                        #22

                        @CARAMBA

                        Correct, only for the Navigation part.

                        Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                        Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

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                        • CARAMBAundefined CARAMBA

                          I'v read the discussion and understand this concerns the navigation app.
                          This brings me to another question: is the functionality of offline maps only available for MRA Navigation, and not for the MyRoute (planner) app (Android)?

                          Con Hennekensundefined Offline
                          Con Hennekensundefined Offline
                          Con Hennekens
                          Alpha tester
                          wrote on last edited by
                          #23

                          @CARAMBA, Forget about the Navigation app. It is EOL en does not work anymore. The New Navigation module (Next) is built into the existing MyRoute-app (previously called "Mobile").

                          Offline maps in the new app are HERE maps and only used for Turn-By-Turn Navigation. For that to be activated you need the Navigation subscription (same subscription as before).

                          I am just an enthusiastic MRA user, and hope you will be one too!

                          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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