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  4. Download Offline Maps is not possible

Download Offline Maps is not possible

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • daryl 4undefined daryl 4

    @Con-Hennekens
    Feel lucky not to face these issues. I like the sentence Its HERE Maps, not MRA
    At last I spend the whole day downloading a few offline maps for testing the new navigation app. Maybe it works on one of my five devices?

    Con Hennekensundefined Offline
    Con Hennekensundefined Offline
    Con Hennekens
    Alpha tester
    wrote on last edited by
    #11

    @daryl-4, Having that same problem on all your devices, while clearly everyone is able to download maps (be it with hicups) in my view is an indication of a problem that lies in your internet connection / firewall / VPN or whatever infrastructure. Did you follow my advice to try your neighbours wifi or GSM data?

    I am just an enthusiastic MRA user, and hope you will be one too!

    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

    Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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    • Jörgenundefined Offline
      Jörgenundefined Offline
      Jörgen
      Valued contributor
      wrote on last edited by
      #12

      Hi Daryl, I had also some problems. It took me three or four attempts, mostly at times when others were not on the internet, to complete my maps for a few countries. But in the end they were downloaded.
      It doesn't work perfectly, why I don't know? Maybe they use different servers for user in Germany.
      What I find stupid, however, is that for a few small updates you have to completely re-download all the maps. I'd better not do that at the moment.

      Hardware
      iPhone 12 pro (iOS 17.0.2)
      Oukitel RT3 (Andr. 12)
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      Wireless CarPlay mit (Elebest C650)
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      For more information, click here

      Con Hennekensundefined 1 Reply Last reply
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      • Jörgenundefined Jörgen

        Hi Daryl, I had also some problems. It took me three or four attempts, mostly at times when others were not on the internet, to complete my maps for a few countries. But in the end they were downloaded.
        It doesn't work perfectly, why I don't know? Maybe they use different servers for user in Germany.
        What I find stupid, however, is that for a few small updates you have to completely re-download all the maps. I'd better not do that at the moment.

        Con Hennekensundefined Offline
        Con Hennekensundefined Offline
        Con Hennekens
        Alpha tester
        wrote on last edited by
        #13

        @Jörgen, TomTom and Garmin devices also exchange the complete map data for each update. But you are right, that can be done cleverer on a smartphone. In fact, it has been done cleverer, by only downloading the delta's of the maps (the changed parts). However that function (of the HERE platform) was so desperately unstable that the dev team decided to take it out and redownload the complete maps instead. I do hope HERE is able to fix that AND the troublesome complete downloads soon!

        I am just an enthusiastic MRA user, and hope you will be one too!

        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

        Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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        • daryl 4undefined daryl 4

          After experiencing uncontable navigation issues like in this post
          https://forum.myrouteapp.com/user/peter-kinver
          I wanted to give the new navigation a try.
          I want to use offline navigation & offline charts, so I started the download of Germany (as whole / in sections) hours ago -every single download attempt failed, the app freezes and I have to reboot my Android-Device.
          I do not get any charts, not even the smallest ones!
          Any explanations for this behaviour?
          Or does the new app start just like the old one worked, I mean not worked!

          PS: Internet is working😴 I own Navigation Lifetime & Membership Gold.

          Stefaan jacobsundefined Offline
          Stefaan jacobsundefined Offline
          Stefaan jacobs
          wrote on last edited by
          #14

          @daryl-4 I have the same problem

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          • Jan Huismanundefined Offline
            Jan Huismanundefined Offline
            Jan Huisman
            wrote on last edited by Jan Huisman
            #15
            This post is deleted!
            Stefan Hummelinkundefined Corjan Meijerinkundefined Con Hennekensundefined Bart De Medtsundefined 4 Replies Last reply
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            • Jan Huismanundefined Jan Huisman

              This post is deleted!

              Stefan Hummelinkundefined Offline
              Stefan Hummelinkundefined Offline
              Stefan Hummelink
              Alpha tester
              wrote on last edited by
              #16

              @Jan-Huisman said in Download Offline Maps is not possible:

              Or is the code in MRA just rubbish ?

              This definitely must be it!

              Manks bu'j te bange.

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              • Jan Huismanundefined Jan Huisman

                This post is deleted!

                Corjan Meijerinkundefined Online
                Corjan Meijerinkundefined Online
                Corjan Meijerink
                Developer
                wrote on last edited by
                #17

                @Jan-Huisman said in Download Offline Maps is not possible:

                Or is the code in MRA just rubbish ?

                Hell yeah! 😆

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                • Jan Huismanundefined Jan Huisman

                  This post is deleted!

                  Con Hennekensundefined Offline
                  Con Hennekensundefined Offline
                  Con Hennekens
                  Alpha tester
                  wrote on last edited by
                  #18

                  @Jan-Huisman said in Download Offline Maps is not possible:

                  Or is the code in MRA just rubbish ?

                  Would be an easy fix if it was just that, wouldn't it 🤣

                  I am just an enthusiastic MRA user, and hope you will be one too!

                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                  Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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                  • Jan Huismanundefined Jan Huisman

                    This post is deleted!

                    Bart De Medtsundefined Offline
                    Bart De Medtsundefined Offline
                    Bart De Medts
                    Alpha tester
                    wrote on last edited by
                    #19

                    @Jan-Huisman "C'est le ton qui fait la musique"...

                    🏍️ Motorcycle: DMD-T665 + SilverFox controller
                    🚗 Car: iPhone 15 Pro with wireless Apple CarPlay

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                    • Paulusmaundefined Offline
                      Paulusmaundefined Offline
                      Paulusma
                      wrote on last edited by
                      #20

                      I had the same problems. But when i download the map in sections it was oke. When i this week for the first time the maps downloaded i had an old version. Direct after dowloading the maps i had downloaded the new version and then it was oke. But downloading the new maps (just a smal part of Europe) takes about one houre.

                      I hope did helps you.
                      Excuse me for my Englisch but i am a dutch men.

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                      • CARAMBAundefined Offline
                        CARAMBAundefined Offline
                        CARAMBA
                        wrote on last edited by
                        #21

                        I'v read the discussion and understand this concerns the navigation app.
                        This brings me to another question: is the functionality of offline maps only available for MRA Navigation, and not for the MyRoute (planner) app (Android)?

                        Hans van de Ven MR.MRAundefined Con Hennekensundefined 2 Replies Last reply
                        0
                        • CARAMBAundefined CARAMBA

                          I'v read the discussion and understand this concerns the navigation app.
                          This brings me to another question: is the functionality of offline maps only available for MRA Navigation, and not for the MyRoute (planner) app (Android)?

                          Hans van de Ven MR.MRAundefined Offline
                          Hans van de Ven MR.MRAundefined Offline
                          Hans van de Ven MR.MRA
                          RouteXpert
                          wrote on last edited by
                          #22

                          @CARAMBA

                          Correct, only for the Navigation part.

                          Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                          Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

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                          • CARAMBAundefined CARAMBA

                            I'v read the discussion and understand this concerns the navigation app.
                            This brings me to another question: is the functionality of offline maps only available for MRA Navigation, and not for the MyRoute (planner) app (Android)?

                            Con Hennekensundefined Offline
                            Con Hennekensundefined Offline
                            Con Hennekens
                            Alpha tester
                            wrote on last edited by
                            #23

                            @CARAMBA, Forget about the Navigation app. It is EOL en does not work anymore. The New Navigation module (Next) is built into the existing MyRoute-app (previously called "Mobile").

                            Offline maps in the new app are HERE maps and only used for Turn-By-Turn Navigation. For that to be activated you need the Navigation subscription (same subscription as before).

                            I am just an enthusiastic MRA user, and hope you will be one too!

                            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                            Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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