Next closes immediatly when starting a planned route

Tim Thompson

I tried clearing that app cache and then retried starting the route. That seemed to work. Don't know if it was a coincidence. But for what it's worth.

Tim Thompson

I've upgraded to the latest beta version 3.2.5 - 146. I uninstalled it and reinstalled. Still having the stability issues. In fact, they may have gotten worse. It's now crashing occasionally when going to the menu (upper left) and selecting "Routes". Tried clearing the app cache again. That doesn't seem to be helping (must have been a coincidence before).

In case it helps...

Pixel 5a
Android Version 13, Build number TP1A.221105.002
MRA Beta Version 3.2.5 - 146

Corjan Meijerink

@Tim-Thompson Remarkable how this very annoying problem exists for a limited amount of users We will continue researching this coming week! The most annoying part is that we never experienced this issue on any of our Android test devices. We will keep you posted about any progress!

Tim Thompson

@Corjan-Meijerink

Another thing I noted... If I really get stuck, I try clearing the app storage. Kind of annoying... But one must do what one must do. So far, this step has worked to get past the issue. However, it may as well be a coincidence too.

Anyway... For what it's worth.

Corjan Meijerink

@Tim-Thompson Indeed, for what it is worth The issue needs to be resolved by us. It's as simple as that!

Tim Thompson

@Corjan-Meijerink

Just a thought. Is it possible to implement logging to help troubleshooting/capture the issue?

b0hd1

@Corjan-Meijerink FYI, I too have stability issues. This version gives me more problems than 3.2.4. Continuous closures.

My smartphone:
Pixel 6 pro.
Android 13

Ulefone armor 12
Android 11

I have problems in both.

Corjan Meijerink

Unfortunately the logs do not really indicate where the issue is yet. We hope to get more information in a next version!

Koen VH

Hi, I also have this issue on the tablets S7, S2 and the smartphone A51.
I have this fault when I push the start button immediately after loading the route. When I wait some time, several seconds the route is loaded and another start can be pushed.

Mike Whitwam

@Corjan-Meijerink
I have downloaded the new version on Android yesterday and I am having same problems, the unit crashes as soon as I try to start the route. I kept getting a message saying the app had a bug. So deleted the app and re-loaded which seems to have solved the problem. Will re-post if problem comes back.

Con Hennekens

I just saw there is a 3.2.5 version now. The problem persists however. In fact it has kept me from navigating and testing at all all this time, and it does that on all my devices. I simply cannot start a route, with exception of a few times. More details are already known by Corjan. I just wanted to say that the new version did nothing in this regard.

Corjan Meijerink

@Con-Hennekens Sad to hear that! This week we will research more