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My route is broken - Something went wrong while calculating the route

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  • Paul Slater 0undefined Paul Slater 0

    "Something went wrong while calculating the route. Please make sure all waypoint are on roads and reachable using the selected transport mode and try again."

    Hi, I;'m away at the moment on a 6 day trip. I've had a route saved in My Routes but when I load it this evening it is now saying the above message. I need this route for tomorrow so I can Export it to my Satnav for a motorcycle journey to my next destination.

    Any ideas what I can do to make this work? I am a gold member if that helps.

    Many thanks

    Jack van Tilburgundefined Offline
    Jack van Tilburgundefined Offline
    Jack van Tilburg
    wrote on last edited by
    #2

    @paul-slater-0
    I suspect you got the following message:

    Schermafbeelding 2022-05-23 om 22.53.15.png
    Have you already clicked on the green field?
    There is a good chance that you will then receive a clue about the error that has arisen:

    Schermafbeelding 2022-05-23 om 22.53.29.png
    There is a good chance that a waypoint has been placed in an inaccessible place. Check your waypoints to see if they are. be well positioned.

    Paul Slater 0undefined 1 Reply Last reply
    0
    • Jack van Tilburgundefined Jack van Tilburg

      @paul-slater-0
      I suspect you got the following message:

      Schermafbeelding 2022-05-23 om 22.53.15.png
      Have you already clicked on the green field?
      There is a good chance that you will then receive a clue about the error that has arisen:

      Schermafbeelding 2022-05-23 om 22.53.29.png
      There is a good chance that a waypoint has been placed in an inaccessible place. Check your waypoints to see if they are. be well positioned.

      Paul Slater 0undefined Offline
      Paul Slater 0undefined Offline
      Paul Slater 0
      wrote on last edited by
      #3

      @jack-van-tilburg Hi, the error message doesn't offer the option to fix the route:

      fe893520-8bc8-4587-ba6f-a40b17c3ea0a-image.png

      Ive tried checking each waypoint to make sure it is centred exactly on a road but as soon as I try and adjust one I get the same error once more

      Hans van de Ven MR.MRAundefined 1 Reply Last reply
      0
      • Paul Slater 0undefined Paul Slater 0

        @jack-van-tilburg Hi, the error message doesn't offer the option to fix the route:

        fe893520-8bc8-4587-ba6f-a40b17c3ea0a-image.png

        Ive tried checking each waypoint to make sure it is centred exactly on a road but as soon as I try and adjust one I get the same error once more

        Hans van de Ven MR.MRAundefined Offline
        Hans van de Ven MR.MRAundefined Offline
        Hans van de Ven MR.MRA
        RouteXpert
        wrote on last edited by
        #4

        @paul-slater-0

        Hi Paul, please share tje url of your route here. Make sure it is set on Public

        Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
        Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

        Paul Slater 0undefined 1 Reply Last reply
        0
        • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

          @paul-slater-0

          Hi Paul, please share tje url of your route here. Make sure it is set on Public

          Paul Slater 0undefined Offline
          Paul Slater 0undefined Offline
          Paul Slater 0
          wrote on last edited by Paul Slater 0
          #5

          @hans-van-de-ven-mra-master It is currently Private, how do I set it to Public please?

          OK I found out how 🙂

          Here is the route https://www.myrouteapp.com/route/open/5935324

          Paul Slater 0undefined 1 Reply Last reply
          0
          • Paul Slater 0undefined Paul Slater 0

            @hans-van-de-ven-mra-master It is currently Private, how do I set it to Public please?

            OK I found out how 🙂

            Here is the route https://www.myrouteapp.com/route/open/5935324

            Paul Slater 0undefined Offline
            Paul Slater 0undefined Offline
            Paul Slater 0
            wrote on last edited by
            #6

            @paul-slater-0 I have been to each waypoint and zoomed right in to ensure each is centred on a road. But it still gave the same issue with each waypoint I moved a quarter of an inch.
            Now I have just added a new waypoint after (5) to aid the route, and it is now only calculating the route between points 21 and 22 as far as I can tell

            Hans van de Ven MR.MRAundefined Nick Carthewundefined 2 Replies Last reply
            0
            • Paul Slater 0undefined Paul Slater 0

              @paul-slater-0 I have been to each waypoint and zoomed right in to ensure each is centred on a road. But it still gave the same issue with each waypoint I moved a quarter of an inch.
              Now I have just added a new waypoint after (5) to aid the route, and it is now only calculating the route between points 21 and 22 as far as I can tell

              Hans van de Ven MR.MRAundefined Offline
              Hans van de Ven MR.MRAundefined Offline
              Hans van de Ven MR.MRA
              RouteXpert
              wrote on last edited by Hans van de Ven MR.MRA
              #7

              @paul-slater-0
              No problem here:
              OSM Map:
              d7d12f63-2d8d-4a46-8f28-6047058fd57d-image.png

              TomTom map:
              c72004c8-8be5-4360-ae19-6dcbfa94f809-image.png

              Here Map:
              b55e12e7-63fa-481c-9a6b-d8cc16d3aa59-image.png

              Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
              Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

              1 Reply Last reply
              0
              • Paul Slater 0undefined Paul Slater 0

                @paul-slater-0 I have been to each waypoint and zoomed right in to ensure each is centred on a road. But it still gave the same issue with each waypoint I moved a quarter of an inch.
                Now I have just added a new waypoint after (5) to aid the route, and it is now only calculating the route between points 21 and 22 as far as I can tell

                Nick Carthewundefined Offline
                Nick Carthewundefined Offline
                Nick Carthew
                RouteXpert
                wrote on last edited by
                #8

                @paul-slater-0 When I FULLY zoom in some route points are off the road. If you look at route point 10 you will notice that you will get one of those annoying turns that immediately tell you to turn back.

                912FF036-8CB8-46EE-A6AF-154FF5009ABE.png B915DBCF-8627-4178-8324-772D46EB7024.png 46F9755A-8CF4-4B26-B533-366B6D47E485.png 360C0A61-0552-4387-9C7A-DBF8F67B6B79.png

                Always willing to help if I can.
                Triumph Tiger 1200 XRT called Tina.
                MRA Navigation Next and SilverFox B8J bar buttons.
                Quadlock wireless mount for IPhone 11.
                Cardo Scala Packtalk Bold.
                TomTom Rider 500. (In the cupboard now)

                Hans van de Ven MR.MRAundefined 1 Reply Last reply
                0
                • Nick Carthewundefined Nick Carthew

                  @paul-slater-0 When I FULLY zoom in some route points are off the road. If you look at route point 10 you will notice that you will get one of those annoying turns that immediately tell you to turn back.

                  912FF036-8CB8-46EE-A6AF-154FF5009ABE.png B915DBCF-8627-4178-8324-772D46EB7024.png 46F9755A-8CF4-4B26-B533-366B6D47E485.png 360C0A61-0552-4387-9C7A-DBF8F67B6B79.png

                  Hans van de Ven MR.MRAundefined Offline
                  Hans van de Ven MR.MRAundefined Offline
                  Hans van de Ven MR.MRA
                  RouteXpert
                  wrote on last edited by
                  #9

                  @Paul-Slater-0
                  I haven't checked the waypoints, as @Nick-Carthew points out, I just opened the route in the different maps, and as you can see it's just being calculated.

                  Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                  Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                  Paul Slater 0undefined 1 Reply Last reply
                  0
                  • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

                    @Paul-Slater-0
                    I haven't checked the waypoints, as @Nick-Carthew points out, I just opened the route in the different maps, and as you can see it's just being calculated.

                    Paul Slater 0undefined Offline
                    Paul Slater 0undefined Offline
                    Paul Slater 0
                    wrote on last edited by
                    #10

                    @hans-van-de-ven-mra-master
                    I checked them using Google Maps, not OSM, but the problem I have now is that the roite is not calculating at all and only showing the connection between the final two points

                    2b5e5fa4-6279-47cd-9df7-84961725472d-image.png

                    Is there a way to "force" a recalc of the whole route from 1 to 22 ?

                    Paul Slater 0undefined Hans van de Ven MR.MRAundefined 2 Replies Last reply
                    0
                    • Paul Slater 0undefined Paul Slater 0

                      @hans-van-de-ven-mra-master
                      I checked them using Google Maps, not OSM, but the problem I have now is that the roite is not calculating at all and only showing the connection between the final two points

                      2b5e5fa4-6279-47cd-9df7-84961725472d-image.png

                      Is there a way to "force" a recalc of the whole route from 1 to 22 ?

                      Paul Slater 0undefined Offline
                      Paul Slater 0undefined Offline
                      Paul Slater 0
                      wrote on last edited by
                      #11

                      @paul-slater-0 also the waypoints are now unnamed

                      f6b70fc9-b142-4f9e-905c-fae5cffbf76f-image.png

                      1 Reply Last reply
                      0
                      • Paul Slater 0undefined Paul Slater 0

                        @hans-van-de-ven-mra-master
                        I checked them using Google Maps, not OSM, but the problem I have now is that the roite is not calculating at all and only showing the connection between the final two points

                        2b5e5fa4-6279-47cd-9df7-84961725472d-image.png

                        Is there a way to "force" a recalc of the whole route from 1 to 22 ?

                        Hans van de Ven MR.MRAundefined Offline
                        Hans van de Ven MR.MRAundefined Offline
                        Hans van de Ven MR.MRA
                        RouteXpert
                        wrote on last edited by
                        #12

                        @paul-slater-0

                        Open the route in the OSM map, go to point 1, zoom in to the max and set the point on the right position on the road, then point 2 etc

                        Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                        Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                        Paul Slater 0undefined 1 Reply Last reply
                        0
                        • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

                          @paul-slater-0

                          Open the route in the OSM map, go to point 1, zoom in to the max and set the point on the right position on the road, then point 2 etc

                          Paul Slater 0undefined Offline
                          Paul Slater 0undefined Offline
                          Paul Slater 0
                          wrote on last edited by Paul Slater 0
                          #13

                          @hans-van-de-ven-mra-master Hi, I lready did this. I was using the Google Maps overlay not OSM, but I zoomed in to the maximum on each point (all 22 of them) and made sure it was on a road. The problem seemed to be that even when I dragged the ones that were slightly misplaced, the program then recalcluated for 20 seconds each time, and each time produced the error message as originally posted, so I'm not certain that the adjustments have "stuck", particualrly as the points are still showing as off the road.

                          The thing is, the route was working fine until yesterday evening, all the points were connected and all the waypoints had names.

                          It's beginning to seem like I might need to replot the route from start to finish

                          Jack van Tilburgundefined 1 Reply Last reply
                          0
                          • Paul Slater 0undefined Paul Slater 0

                            @hans-van-de-ven-mra-master Hi, I lready did this. I was using the Google Maps overlay not OSM, but I zoomed in to the maximum on each point (all 22 of them) and made sure it was on a road. The problem seemed to be that even when I dragged the ones that were slightly misplaced, the program then recalcluated for 20 seconds each time, and each time produced the error message as originally posted, so I'm not certain that the adjustments have "stuck", particualrly as the points are still showing as off the road.

                            The thing is, the route was working fine until yesterday evening, all the points were connected and all the waypoints had names.

                            It's beginning to seem like I might need to replot the route from start to finish

                            Jack van Tilburgundefined Offline
                            Jack van Tilburgundefined Offline
                            Jack van Tilburg
                            wrote on last edited by Jack van Tilburg
                            #14

                            @paul-slater-0
                            Same route point, different maps.
                            You have to organise your route points with the OSM map and without an other overlay.

                            Google Maps
                            Schermafbeelding 2022-05-24 om 09.29.25.png

                            Opem Source Map
                            Schermafbeelding 2022-05-24 om 09.29.43.png

                            Paul Slater 0undefined Jack van Tilburgundefined 2 Replies Last reply
                            0
                            • Jack van Tilburgundefined Jack van Tilburg

                              @paul-slater-0
                              Same route point, different maps.
                              You have to organise your route points with the OSM map and without an other overlay.

                              Google Maps
                              Schermafbeelding 2022-05-24 om 09.29.25.png

                              Opem Source Map
                              Schermafbeelding 2022-05-24 om 09.29.43.png

                              Paul Slater 0undefined Offline
                              Paul Slater 0undefined Offline
                              Paul Slater 0
                              wrote on last edited by
                              #15

                              @jack-van-tilburg ahh okay, I didn't realise that. Thanks for the tip!

                              1 Reply Last reply
                              0
                              • Jack van Tilburgundefined Jack van Tilburg

                                @paul-slater-0
                                Same route point, different maps.
                                You have to organise your route points with the OSM map and without an other overlay.

                                Google Maps
                                Schermafbeelding 2022-05-24 om 09.29.25.png

                                Opem Source Map
                                Schermafbeelding 2022-05-24 om 09.29.43.png

                                Jack van Tilburgundefined Offline
                                Jack van Tilburgundefined Offline
                                Jack van Tilburg
                                wrote on last edited by
                                #16

                                @jack-van-tilburg said in My route is broken - Something went wrong while calculating the route:

                                You have to organise your route points with the OSM map and without an other overlay.

                                And of course the Here map if you use Garmin or MRA Nav
                                And the TomTom map when using TomTom navigation.
                                But the same always applies and that is that you should not use a different overlay.

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