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Sygic Connectivity Issue

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  • Richard Dunn
    Richard Dunn last edited by 18 Jan 2022, 17:58

    Re: Outreach to Sygic in light of connectivity issues

    The long outstanding problem of porting MRA-created routes from the MyRoute-App direct into the Sygic app, is still a problem.

    From what I can see from the referenced old thread, MRA blames Sygic and Sygic blames MRA. Having reached out to Sygic, I have no doubt that the problem lies at their end.

    TIMO - Any traction on fixing this problem?

    Resolving this would be of major benefit to Ducati owners - e.g.: https://youtu.be/V7wQXOQP7tQ

    I would urge yu to please reach out to them again. Many thanks.

    Hans van de Ven MR.MRA 1 Reply Last reply 18 Jan 2022, 18:58 Reply Quote 1
    • Hans van de Ven MR.MRA
      Hans van de Ven MR.MRA Instructor RouteXperts @Richard Dunn last edited by 18 Jan 2022, 18:58

      @richard-dunn

      Hi @Richard-Dunn do you use a route or a track?
      A track should work

      Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
      Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

      Reinhard-32 1 Reply Last reply 3 Feb 2022, 21:02 Reply Quote 0
      • Reinhard-32
        Reinhard-32 @Hans van de Ven MR.MRA last edited by Reinhard-32 3 Feb 2022, 21:04 3 Feb 2022, 21:02

        @hans-van-de-ven-mra-master

        In the meantime I have asked Sygic. Here is the answer:

        Thank you for contacting Sygic.

        Unfortunately, importing routes from external sources is not supported from our side in the current Sygic app versions. It is not possible to use downloaded or created route files (e.g. in the .GPX format) nor any 3rd party software for importing routes (e.g. ITN Converter).

        You can plan a route online using our own route planner tool and then send it via email to your device which has Sygic GPS Navigation by following the guide we prepared on our help website:
        https://help.sygic.com/en/sygic-gps-navigation-for-android/tips-tricks/how-to-use-the-route-planner-tool-on-the-website.

        If you have any other question, or need any further assistance, just reply to this message, I’ll be happy to help.
        Thank you very much and have a nice day!
        Best regards,

        Kindly regards
        Reinhard

        ZumoXT, Zumo 590, Montana 700i and Mac

        Hans van de Ven MR.MRA 1 Reply Last reply 4 Feb 2022, 05:06 Reply Quote 0
        • Hans van de Ven MR.MRA
          Hans van de Ven MR.MRA Instructor RouteXperts @Reinhard-32 last edited by 4 Feb 2022, 05:06

          @reinhard-32

          Thanks @Reinhard-32 , Too bad they closed the upload option. They seem to want Sygic users to only use their own software.

          Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
          Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

          Drabslab Con Hennekens 2 Replies Last reply 4 Feb 2022, 10:10 Reply Quote 0
          • Drabslab
            Drabslab Banned @Hans van de Ven MR.MRA last edited by 4 Feb 2022, 09:53

            @hans-van-de-ven-mra-master Just another example of a small internet company that thinks that vendor lock-in is a good idea.

            1 Reply Last reply Reply Quote 0
            • Con Hennekens
              Con Hennekens @Hans van de Ven MR.MRA last edited by 4 Feb 2022, 10:10

              @hans-van-de-ven-mra-master said in Sygic Connectivity Issue:

              Too bad they closed the upload option. They seem to want Sygic users to only use their own software.

              Except for THEY HAVE NO own route planning software!
              They are referring to Google Maps for planning routes, with a maximum of 10 stops. If that is meant as 10 waypoints, that is essentially degrading Sygic to AtoB nav ONLY.
              Too bad, since the navigation app itself is a great example to MRA of what Navigation could become...

              I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
              I am just an enthusiastic user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              Drabslab 1 Reply Last reply 4 Feb 2022, 10:28 Reply Quote 0
              • Drabslab
                Drabslab Banned @Con Hennekens last edited by 4 Feb 2022, 10:28

                @con-hennekens Well, they do claim they have one...

                https://www.sygic.com/blog/2018/web-route-planner-plan-your-routes-in-smarter-ways

                but from the embedded video it does indeed appear as being nothing else than Google.

                I expect that their navigation software has similar limitations?

                Again, and repeating myself (probably to the devastation of some 🙂 ) in my opinion MRA should devote its time on making a "full navigation stack" from first planning to final navigation, and travel recording in its own ecosystem, and not worry too much about what others do.

                Con Hennekens 1 Reply Last reply 4 Feb 2022, 10:48 Reply Quote 1
                • Con Hennekens
                  Con Hennekens @Drabslab last edited by 4 Feb 2022, 10:48

                  @drabslab, I see, you have to really spit through the website to find that. That blog is 4 years old. I checked their planner, but if this is how far they have come in 4 years, MRA has nothing to fear 😉

                  The navigation app itself though is a different story. MRA could use Sygic as the benchmark. Navigation works for me, but Sygic clearly is on a higher level with their navigation app.

                  That "full Navigation stack" you are talking about, isn't that exactly what they are doing? Being compatible with other devices is no limitation in my opinion, As long as their own Navigation app can take full advantage of al functions.

                  I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                  I am just an enthusiastic user, and hope you will be one too!

                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                  Drabslab 1 Reply Last reply 4 Feb 2022, 11:01 Reply Quote 0
                  • Drabslab
                    Drabslab Banned @Con Hennekens last edited by 4 Feb 2022, 11:01

                    @con-hennekens We totally agree on this one and yes, we are all in breathless anticipation of what the MRA planning will look like (and very impatient to find out as holding my breath for too long ain't healthy 🙂 ).

                    Being compatble with other tools is indeed no limitation, as long as it does not prevent moving forwards.

                    As one example: there was a discussion here where somone claimed that the navigation app does not have a folderstructure because carplay (i think it was) does not cater for a folderstructure. If this would be correct (i have no way of finding out) then MRA stops/slows down its evolution based on limitations imposed by another company. And that's bad.

                    That being said, making a roadmap is extremily complex, it is even more complex to follow the roadmap.

                    j de jong 0 Con Hennekens 2 Replies Last reply 8 Feb 2022, 12:50 Reply Quote 0
                    • j de jong 0
                      j de jong 0 @Drabslab last edited by 6 Feb 2022, 12:00

                      Kurviger has the ability to export to sygic. Import the route into Kurviger and then export as sygic format.
                      https://youtu.be/14ABazgMcB4

                      Reinhard-32 Madden Jorge 0 2 Replies Last reply 13 Sept 2022, 03:52 Reply Quote 0
                      • Reinhard-32
                        Reinhard-32 @j de jong 0 last edited by Reinhard-32 6 Feb 2022, 12:49 6 Feb 2022, 12:47

                        @j-de-jong-0 Thanks for sharing this information. I have tried it out and it works. So it should be possible to implement this export functionality into MRA in a similar way as kurviger.de already does.

                        Kindly regards
                        Reinhard

                        ZumoXT, Zumo 590, Montana 700i and Mac

                        1 Reply Last reply Reply Quote 0
                        • Con Hennekens
                          Con Hennekens @Drabslab last edited by 8 Feb 2022, 12:50

                          @drabslab said in Sygic Connectivity Issue:

                          As one example: there was a discussion here where somone claimed that the navigation app does not have a folderstructure because carplay (i think it was) does not cater for a folderstructure.

                          Yes I saw that, but I cannot believe that is true. MRA Navigation is much older that the carplay compatibility, and the folderstructure was not there in the first place, so that cannot be linked. Also I think it would be peanuts to present a folder stucture to Navigation, while presenting a folderless structure to Navigation on Carplay.

                          @reinhard-32 said in Sygic Connectivity Issue:

                          @j-de-jong-0 Thanks for sharing this information. I have tried it out and it works. So it should be possible to implement this export functionality into MRA in a similar way as kurviger.de already does.

                          I am afraid this kind of backward engineering is prone to incompatibility each update of Sygic. These kind of solutions require continues effort of developers to keep it working. It would be so nice if Sygic and MRA would be working together. There can be learned a lot from both.

                          I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                          I am just an enthusiastic user, and hope you will be one too!

                          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                          Reinhard-32 1 Reply Last reply 14 Feb 2022, 14:11 Reply Quote 0
                          • Reinhard-32
                            Reinhard-32 @Con Hennekens last edited by Reinhard-32 28 Feb 2023, 08:56 14 Feb 2022, 14:11

                            @con-hennekens I have asked Sygic again about the route import. Here the answer:

                            • Yes, this route import is in the plan for the development.
                              Although, we would like to ask for your patience, as we can't confirm when, or even promise it will be added to the app anytime soon.*

                            Kindly regards
                            Reinhard

                            ZumoXT, Zumo 590, Montana 700i and Mac

                            1 Reply Last reply Reply Quote 0
                            • Referenced by  Reinhard-32 Reinhard-32 26 Feb 2022, 08:41
                            • Madden Jorge 0
                              Madden Jorge 0 @j de jong 0 last edited by 13 Sept 2022, 03:52

                              This post is deleted!
                              1 Reply Last reply Reply Quote 0
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